Tolichowki Hyderabad Telangana Customer service representative Jobs – 97 Open Jobs Today

Customer Support Representative I
Rapiscan —Madhapur, Hyderabad, Telangana
- Rotational shift
- CRM software
- Analysis skills
- Communication skills
9d
Sr. Associate - Customer Care - Voice 5B
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
1d
Customer Support Representative I
OSI Systems, Inc —Madhapur, Hyderabad, Telangana
- Rotational shift
- CRM software
- Analysis skills
- Communication skills
9d
Client Support Specialist
Intercontinental Exchange Holdings, Inc. —Hyderabad, Telangana
- Full-time
- Computer science
- Finance
- Analysis skills
11d
Customer Financial Services Specialist - Associate
FedEx AMEA —Hyderabad, Telangana
- Full-time
- Analysis skills
- Presentation skills
Sales Coordinator and Customer Service
Wheels Forwarders —Hyderabad, Telangana
- Sales
- Customer service
- English
TE-1453 Sr Customer Support Agents
Softobiz Technologies —Hyderabad, Telangana
- Full-time
- CRM software
- Customer service
- Machine learning
Customer Success Associate
IOT Research Labs —Hyderabad, Telangana
- Full-time
- Project management
- Communication skills
- Marketing
Customer Success Associate (Field work)
Twin Health —Hyderabad, Telangana
- Computer Science
- Inventory management
- Customer service
Quick apply
12d
Customer Service - Digital Sales - Housing - Product - Hyderabad - Auto Plaza - CRE
Tata Capital —Hyderabad, Telangana
- Master's degree
- Bachelor's degree
- Communication skills
Customer Support & Sales Coordinator (Tamil / Malayalam/Hindi)
Owl Techno LLP —Malkajgiri, Hyderabad, Telangana
- ₹10,456.85 - ₹29,900.21 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Health insurance
Quick apply
Customer Service - Sales - Housing - DM - Sales - Nagole - Vasantha Arcade - CRE
TATA Capital —Hyderabad, Telangana
- Full-time
- Bachelor's degree
Customer Service - Sales - Housing - EM - Sales - Nagole - Vasantha Arcade - CRE
TATA Capital —Hyderabad, Telangana
- Full-time
- Bachelor's degree
Customer Support Representative
Shreem Talent Bridge —Hyderabad, Telangana
- ₹10,000 - ₹16,000 a month
- Full-time
- English
- In-person
Quick apply
Customer Service - Sales - Housing - EM - Sales - Hyderabad - Ranigunj - CRE
TATA Capital —Hyderabad, Telangana
- Full-time
- Bachelor's degree
Customer Service - Sales - Housing - EM - Sales - Hyderabad - Kukatpally Mandal - CRE
TATA Capital —Hyderabad, Telangana
- Full-time
- Bachelor's degree
Customer Service - Sales - Housing - DM - Sales - Hyderabad - Gachibowli - CRE
TATA Capital —Hyderabad, Telangana
- Full-time
- Bachelor's degree
Customer Service - Sales - Housing - DM - Hyderabad - Auto Plaza - CRE
TATA Capital —Hyderabad, Telangana
- Full-time
- Bachelor's degree
Customer Service - Sales - Housing - DM - Sales - Hyderabad - Kukatpally Mandal - CRE
TATA Capital —Hyderabad, Telangana
- Full-time
- Bachelor's degree
Associate - Customer Care - Voice 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply

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Customer Support Representative I

Rapiscan -
Madhapur, Hyderabad, Telangana

Apply Now

Job details

9 days ago

Qualifications

CRM software
Call center experience
Analysis skills
Communication skills

Full job description

Overview:

Rapiscan, an OSI Systems, Inc. company, empowers those who safeguard our world with the technologies, services, and expertise needed to detect threats, secure commerce, and protect communities. An industry leader in X-ray inspection, radiation and trace detection, metal detection, and optical inspection solutions, Rapiscan has over 100,000 scanning systems installed around the world to assist customs agencies, border security, aviation authorities, law enforcement, military organizations, and security professionals in combatting terrorism, smuggling, and trade fraud.

Responsibilities:

Summary

We are looking for a dedicated and highly professional Customer Service Representative to join our global Call Center team. The ideal candidate will be focused on delivering exceptional service across all channels (Calls, Emails, Chats), proficient in handling transactional requests like sales orders and quotes, and possess a strong analytical approach to resolving customer needs. This role requires adherence to company values and flexibility in working rotational shifts to support our global customer base.

Key Responsibilities

Customer Interaction & Service Delivery:

Handle a high volume of customer interactions efficiently and professionally across all channels: Calls, Emails, and Chats for a Global customer base.
Analyze customer requests thoroughly and determine the appropriate action or solution, demonstrating strong problem-solving skills.
Provide clear, concise, and accurate information to customers on products, services, and policies.

Transactional and Administrative Support:

Accurately and promptly process customer requests, including the creation of Sales Orders, Quotes, Work orders and RMAs (Return Merchandise Authorizations).
Maintain high standards and demonstrate excellent quality of work in all transactional and communication activities.
Be flexible to work on multiple tasks as per the business needs and evolving priorities.

Collaboration & Reporting:

Effectively collaborate with internal departments and cross-functional teams (e.g., Logistics, Sales, Operations etc) to resolve customer issues and ensure smooth service delivery.
Reporting directly to the Customer Service Team Lead, providing updates and escalating complex issues when necessary.
Adhere to company values and operational guidelines in all professional interactions.

Qualifications:

Education: Any Graduation Degree

Experience:

Must have at least 2 years of experience working in a Contact Center environment.

Core Competencies:

Excellent communication skills (verbal and written) with the ability to maintain a professional and empathetic tone.
A demonstrated commitment to maintaining an excellent quality of work.

Technical Knowledge (Advantageous):

Experience working with Contact Center and CRM tools such as Microsoft D365, Service Max, Microsoft CRM, and/or Genesys is a plus.

Working Conditions

This is a 5-day working role with 2 rotational offs.
Must be comfortable working in rotational shifts to support global operations.
Preference will be given to candidates who can align their schedules to cover key business hours in time zones like GMT and PST.

Apply Now

Refine Your Search

customer service representative jobs in tolichowki hyderabad telangana

Customer Support Representative I

Sr. Associate - Customer Care - Voice 5B

Customer Support Representative I

Client Support Specialist

Customer Financial Services Specialist - Associate

Sales Coordinator and Customer Service

TE-1453 Sr Customer Support Agents

Customer Success Associate

Customer Success Associate (Field work)

Customer Service - Digital Sales - Housing - Product - Hyderabad - Auto Plaza - CRE

Customer Support & Sales Coordinator (Tamil / Malayalam/Hindi)

Customer Service - Sales - Housing - DM - Sales - Nagole - Vasantha Arcade - CRE

Customer Service - Sales - Housing - EM - Sales - Nagole - Vasantha Arcade - CRE

Customer Support Representative

Customer Service - Sales - Housing - EM - Sales - Hyderabad - Ranigunj - CRE

Customer Service - Sales - Housing - EM - Sales - Hyderabad - Kukatpally Mandal - CRE

Customer Service - Sales - Housing - DM - Sales - Hyderabad - Gachibowli - CRE

Customer Service - Sales - Housing - DM - Hyderabad - Auto Plaza - CRE

Customer Service - Sales - Housing - DM - Sales - Hyderabad - Kukatpally Mandal - CRE

Associate - Customer Care - Voice 5A

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