Vada Pune Maharashtra Salesforce solution analyst Jobs – 98 Open Jobs Today

Specialist IT - Service Cloud Business Analyst
Eaton —Pune, Maharashtra
- Oracle
- Salesforce
- Project management
7d
Software Engineer, Salesforce
Fictiv —Pune, Maharashtra
- Salesforce
- APIs
- Communication skills
Quick apply
FBS-Senior Operations Analyst
Capgemini —Pune, Maharashtra
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- Master's degree
- Paid time off
Quick apply
Revenue Operations Analyst
LogicMonitor —Pune, Maharashtra
- Microsoft Access
- Azure
- Salesforce
Senior Application Security Analyst
Cencora —Pune, Maharashtra
- Full-time
- Oracle
- Computer Science
- Software troubleshooting
SAP MM Analyst III - IT Solutions
Cencora —Pune, Maharashtra
- Full-time
- Computer Science
- Salesforce
- Microsoft Office
FBS Senior Operations Analyst
Capgemini —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Salesforce
- Master's degree
Quick apply
Lead Software Engineer - Salesforce Primary Cloud
EPAM Systems, Inc. —Pune, Maharashtra
- Sales
- Salesforce
- DevOps
- Health insurance
- Paid time off
3d
Manager, CSE (Customer Support)- SAAS
MindTickle —Pune, Maharashtra
- Full-time
- Sales
- Salesforce
- AWS
4d
Alts Data Operations Analyst
Addepar —Pune, Maharashtra
- Hybrid work
- Google Suite
- Microsoft Excel
- Salesforce
- Flexible schedule
Quick apply
Contact Center Engagement Lead
SPAR Solutions —Pune, Maharashtra
- Full-time
- Remote
- Salesforce
- Master's degree
- Analysis skills
Quick apply
Sr. Business Analyst
EDMO —Pune, Maharashtra
- Salesforce
Quick apply
Principal Architect, Solution Architecture
Cencora —Pune, Maharashtra
- Full-time
- Computer Science
- Salesforce
- Master's degree
2d
Principal Consultant - Business Analyst
Suavis Inc —Pune, Maharashtra
- ₹15,00,000 - ₹20,00,000 a year
- Full-time
- Oracle
- Salesforce
- ERP systems
Quick apply
Journey Optimization Analyst
Barclays —Pune, Maharashtra
- Salesforce
- Analysis skills
- Mentoring
Lead Consultant - Enterprise Apps
BirlaSoft —Hinjawadi, Pune, Maharashtra
- Salesforce
- Manufacturing
- Communication skills
Service Desk Analyst I
AutomationEdge —Pune, Maharashtra
- Call employer
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
#ACN GN-Capital Markets-Consultant
Accenture —Pune, Maharashtra
- Full-time
- Salesforce
- Master's degree
- Project management
Technical Engineer AI
AkzoNobel —Pune, Maharashtra
- Azure
- Customer service
- Salesforce
1d
Product Release Change & Communications Specialist
Finastra —Pune, Maharashtra
- Full-time
- Azure
- Salesforce
- DevOps
- Paid time off
- Paid sick time

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Specialist IT - Service Cloud Business Analyst

Eaton -
Pune, Maharashtra

Apply Now

Job details

7 days ago

Qualifications

Oracle
Salesforce Certification
SAP
Salesforce
Business analysis
Project management
Bachelor's degree
Data management
Scrum
Agile
Manufacturing
Business requirements
Communication skills
Master data management

Full job description

What you’ll do:

The Service Cloud Business Analyst serves as the primary liaison between business stakeholders and the IT function, leveraging expertise in business analysis to recommend and implement solutions that enable the organization to achieve its goals.

The Business Analyst with expertise in business analysis tools and techniques and extensive experience in enterprise-wide process and technology transformations and implementation. The ideal candidate has experience with master data management programs, data hubs ERP (SAP, Oracle) implementations or Salesforce Service Cloud implementations and has experience with any Field Service platforms. The candidate ideally has delivered projects in an agile/scrum methodology. The candidate will provide thought-leadership in driving project objectives forward within the Field Service, Case Management, and Knowledge Management Capability practices.

The Business Analyst is responsible for business analysis planning and monitoring; requirements elicitation; requirements management and communication; enterprise analysis; requirements analysis and solution assessment and validation on large projects in alignment with the Eaton project management process standards.
The BA is self-managed and has the ability to estimate project work, define business requirements planning & approach, stakeholder assessment, plan, facilitate requirements elicitation workshops/interviews, perform analysis of requirements, manage traceability of requirements through design, development and validation, able to prepare and lead UAT plan, scripts and testing.
Business Analysis Planning: Plan the business analysis approach for projects, determine the deliverables, estimate business analysis effort, and determine metrics to be used to monitor the success of analysis work.
Requirements Elicitation: Conduct requirements gathering activities (brainstorming, focus groups, interviews, observation, prototyping, workshops), document the results, and validate that the documented requirements meet the stakeholders’ needs.
Requirements Management & Communication: Assess requirements to ensure they fall within the solution scope, ensure requirements are aligned with and traceable to business objectives and solution design, and ensure requirements are communicated and presented in a format that are understandable to stakeholders, including solutions designers and developers.
Enterprise Analysis: Evaluate the business need, problem or opportunity to justify the investment necessary to deliver the solution, assess the capability of the enterprise to leverage in developing a solution, and determine the most feasible solution.
Requirements Analysis: Analyze, prioritize and organize requirements to ensure efforts focus on the most critical needs, model requirements to demonstrate process and or solution function, and validate that the requirements support the delivery of value.
Solution Assessment: Review and evaluate IT solution designs to ensure the proposed solution meets the business requirements.
Validation: Coordinate the approach and development of use cases and test scenarios with the customer to ensure integration and/or user acceptance testing is complete and validates that project requirements have been achieved.

Qualifications:

Bachelor’s degree from an accredited institution
10-15 years IT or relevant work experience
Minimum of 5 years working in a customer facing role 5+ years of experience in business analysis or a related field working on moderate to highly complex technology projects and programs.
Minimum of 2 years experience with any Field Service application and business processes.
2 years experience working in an Agile Methodology.

Skills:

Familiarity with Salesforce (e.g. Sales Cloud, Service Cloud, etc) is required
Salesforce Certifications (e.g. Certified Administartor) preferred
Experience working in a manufacturing or industrial environment is highly valued
ERP system knowledge (SAP, Oracle) is highly valued
Good understanding of Agile/Scrum methodologies

Excellent communication skills, both written and verbal. This position will often work with other business analysts, architects, project managers, and business teams on a regular basis.
Good team-oriented interpersonal skills. Assists with facilitation sessions, may require some coaching on how to lead and influence others, and to effectively interface and work with a wide variety of people.
Ability to lead and influence others and effectively work with a wide variety of people with various levels of techinical acumen.
Good team player, self-motivated and committed with an ability to work under pressure and to tight deadlines.

Apply Now

Refine Your Search

salesforce solution analyst jobs in vada pune maharashtra

Specialist IT - Service Cloud Business Analyst

Software Engineer, Salesforce

FBS-Senior Operations Analyst

Revenue Operations Analyst

Senior Application Security Analyst

SAP MM Analyst III - IT Solutions

FBS Senior Operations Analyst

Lead Software Engineer - Salesforce Primary Cloud

Manager, CSE (Customer Support)- SAAS

Alts Data Operations Analyst

Contact Center Engagement Lead

Sr. Business Analyst

Principal Architect, Solution Architecture

Principal Consultant - Business Analyst

Journey Optimization Analyst

Lead Consultant - Enterprise Apps

Service Desk Analyst I

#ACN GN-Capital Markets-Consultant

Technical Engineer AI

Product Release Change & Communications Specialist

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