Pune Maharashtra Salesforce business analyst Jobs – 102 Open Jobs Today

CRM Quality Engineer
Systems Plus —Pune, Maharashtra
- Full-time
- Azure
- Customer service
- Salesforce
Contact Center Engagement Lead
SPAR Solutions —Pune, Maharashtra
- Full-time
- Remote
- Salesforce
- Master's degree
- Analysis skills
Quick apply
Technical Integration Manager
Jade Global —Pune, Maharashtra
- Full-time
- Oracle
- Computer Science
- PMP
Senior Solution Architect
bp —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- AWS
5d
CX BA
Suavis Inc —Pune, Maharashtra
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
Mulesoft Developer
7N —Pune, Maharashtra
- Azure
- Computer Science
- Salesforce
- Health insurance
Engineer II Quality & Testing( Logistics & ERP Functional Testing)(IN)
Cencora —Pune, Maharashtra
- Full-time
- Azure
- Oracle
- Computer Science
Principal Architect, Solution Architecture
Cencora —Pune, Maharashtra
- Full-time
- Computer Science
- Salesforce
- Master's degree
Custom Software Engineer
Accenture —Pune, Maharashtra
- Full-time
- Azure
- Salesforce
- Analysis skills
Software Engineer
Barclays —Pune, Maharashtra
- Microsoft Access
- Salesforce
- JavaScript
Senior SFDC CPQ developers
Jade Global —Pune, Maharashtra
- Full-time
- Salesforce
- APIs
Senior Engineer, Systems Engineering
Cencora —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Salesforce
Senior Engineer, Systems Engineering - Service Cloud
Cencora —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Salesforce
Oracle CPQ -QA Testing Services
BirlaSoft —Hinjawadi, Pune, Maharashtra
- Azure
- Oracle
- Computer Science
IT ServiceNow Developer IV
Panasonic —Pune, Maharashtra
- Full-time
- Oracle
- Computer Science
- Sales
Lead / Senior Software Engineer - Zuora
EPAM Systems, Inc. —Pune, Maharashtra
- Salesforce
- APIs
- HTML
- Health insurance
- Paid time off
Sr. Business Analyst 4C
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Azure
- Salesforce
- Health insurance
Quick apply
21h
Salesforce Release Manager with Gearset experience- 5-8 Years – Pune
Worldpay India Pte Ltd —Pune, Maharashtra
- Full-time
- Azure
- Salesforce
- DevOps
Quick apply
Engineering Manager - Salesforce - 7-10Years – Pune
Worldpay India Pte Ltd —Pune, Maharashtra
- Full-time
- Management
- Salesforce
- DevOps
Quick apply
Senior Salesforce QA Engineer
Huron Eurasia India Private Limited —Pune, Maharashtra
- Full-time
- Azure
- Salesforce
- DevOps
Quick apply

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CRM Quality Engineer

Systems Plus -
Pune, Maharashtra

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Job details

Full-time

Qualifications

Jira
Azure
Customer service
Test management tools
Salesforce
DevOps
Microsoft Dynamics 365
.NET
SQL
Analysis skills
Quality assurance
Scrum
APIs
Software testing
Agile
Test cases
Communication skills

Full job description

Location: Pune Employment Type: full-time

Job Details

Job Title: CRM Quality Engineer (Manual Testing)

Overview

Bright Horizons is seeking a detail-oriented CRM Quality Engineer (Manual Testing) to support quality assurance activities across our CRM platforms and customer engagement applications. This role will be responsible for validating business requirements, executing test scenarios, identifying defects, and ensuring high-quality releases across CRM initiatives.

The ideal candidate will have experience testing CRM applications, strong analytical skills, and the ability to collaborate effectively with business, product, and development teams in an Agile environment.

Key Responsibilities

Test Planning & Execution (50%)

Analyze business requirements, user stories, and acceptance criteria.
Create and execute detailed test cases, test scenarios, and test plans.
Perform functional, integration, regression, and end-to-end testing.
Validate CRM workflows, business processes, and system integrations.
Ensure all delivered functionality meets business and quality expectations.

Defect Management (20%)

Identify, document, and track defects through resolution.
Work closely with developers and business analysts to reproduce and resolve issues.
Conduct retesting and validation of fixes.

Business & Stakeholder Collaboration (15%)

Collaborate with Product Owners, Business Analysts, Developers, and CRM stakeholders.
Participate in Agile ceremonies including sprint planning, backlog grooming, and retrospectives.
Provide testing status updates and quality insights to project teams.

Data Validation & Reporting (15%)

Validate CRM data integrity and business rules.
Perform backend validation using SQL queries where required.
Support UAT activities and production validation efforts.

Required Skills & Qualifications

3–7 years of experience in Manual Testing or Quality Engineering.
Experience testing CRM applications such as Microsoft Dynamics 365 CRM, Salesforce, or similar platforms.
Strong understanding of Software Testing Life Cycle (STLC) and defect management processes.
Experience creating test cases, test scenarios, and test execution reports.
Familiarity with Agile/Scrum methodologies.
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management abilities.

Preferred Qualifications

Experience with Microsoft Dynamics 365 CRM.
Knowledge of CRM modules such as Customer Service, Sales, Marketing, or Customer Engagement.
Basic SQL knowledge for data validation and troubleshooting.
Experience testing APIs and system integrations.
Exposure to Azure DevOps (ADO), Jira, or similar test management tools.
Experience working in enterprise-scale applications and distributed teams.

Soft Skills

Strong attention to detail.
Ability to work independently and manage multiple priorities.
Proactive mindset with a focus on quality and continuous improvement.
Strong collaboration and communication skills.

What Makes This Role Attractive

Opportunity to work on enterprise-scale CRM platforms supporting critical customer and enrollment journeys.
Exposure to global stakeholders, product teams, and business leaders.
Involvement in CRM modernization, automation, and AI-enabled initiatives.
Collaborative environment with strong learning and growth opportunities.
Visibility across business, technology, and customer experience functions.

Apply Now

Refine Your Search

salesforce business analyst jobs in pune maharashtra

CRM Quality Engineer

Contact Center Engagement Lead

Technical Integration Manager

Senior Solution Architect

CX BA

Mulesoft Developer

Engineer II Quality & Testing( Logistics & ERP Functional Testing)(IN)

Principal Architect, Solution Architecture

Custom Software Engineer

Software Engineer

Senior SFDC CPQ developers

Senior Engineer, Systems Engineering

Senior Engineer, Systems Engineering - Service Cloud

Oracle CPQ -QA Testing Services

IT ServiceNow Developer IV

Lead / Senior Software Engineer - Zuora

Sr. Business Analyst 4C

Salesforce Release Manager with Gearset experience- 5-8 Years – Pune

Engineering Manager - Salesforce - 7-10Years – Pune

Senior Salesforce QA Engineer

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