Gj Data analyst Jobs – 110 Open Jobs Today

Lead Analyst I
Etech Global Services —Vadodara, Gujarat
- Night shift
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Business Analyst Team Lead
Vrinsofts Technology Pvt Ltd —Science City, Ahmedabad, Gujarat
- ₹10,00,000 - ₹13,00,000 a year
- Full-time
- English
- In-person
- SDLC
- Health insurance
- Paid time off
Quick apply
9d
Product Analyst-IT
Roongta Developer —Surat, Gujarat
- Up to ₹35,000 a month
- Full-time
- Data analysis skills
- SQL
- Analysis skills
- Paid sick time
Quick apply
8d
Big Data Analyst
R3coder —Ahmedabad, Gujarat
- Call employer
- Java
- Communication skills
Business Analyst
Redspark Technologies —Gujarat
- Full-time
- Java
- Master's degree
- Databases
Business Analyst
Zymr —Ahmedabad, Gujarat
- Full-time
- Azure
- ERP systems
- Finance
5h
Investment Research Analyst – Private Markets
NYU SOFT SOLUTIONS LLP —Ahmedabad, Gujarat
- Full-time
- English
- Research
- Analysis skills
Quick apply
Analyst II - Internal Controls-
Kraft Heinz Company —Ahmedabad, Gujarat
- Spanish
- Microsoft Excel
- ERP systems
Business Analyst
HOPS Healthcare —Ahmedabad, Gujarat
- Full-time
- Microsoft Outlook
- Computer Science
- Microsoft Office
Analyst | Data Management | Ahmedabad | SAP | DSA SAP Accounts
Deloitte —Ahmedabad, Gujarat
- Master's degree
- Business Administration
- MBA
Analyst I, GBS ATR - Blackline
Kraft Heinz Company —Ahmedabad, Gujarat
- Microsoft Excel
- ERP systems
- Finance
Analyst II - Internal Controls
Kraft Heinz Company —Ahmedabad, Gujarat
- Spanish
- Microsoft Excel
- ERP systems
Investor Reporting Analyst
AIS InfoSource —Vadodara, Gujarat
- Microsoft Excel
- Azure
- Microsoft Office
5h
Supply Chain Analyst
Aimler Solutions Private Limited —Ahmedabad, Gujarat
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Sigma BI Developer
Simform —Ahmedabad, Gujarat
- Full-time
- SQL
- AWS
- Analysis skills
Data & AI Analyst
Shairu Gems Diamonds PVT.LTD. —Surat, Gujarat
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Machine learning
- In-person
- Food provided
Quick apply
Sr Analyst, Business Excellence
Magnit —Vadodara, Gujarat
- Microsoft Excel
- Data analysis skills
- English
- Health insurance
- Paid time off
MicroStrategy / Power BI Developer
TechBiz Global GmbH —Ahmedabad, Gujarat
- Full-time
- Remote
- Software troubleshooting
- SQL
- Bachelor's degree
Quick apply
Business Analysts
Asite —Ahmedabad, Gujarat
- Full-time
- Computer Science
- Engineering
- Master's degree
Sr. Power BI Developer
Proclink —Ahmedabad, Gujarat
- Full-time
- Azure
- Computer Science
- Master's degree

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Lead Analyst I

Etech Global Services -
Vadodara, Gujarat

Apply Now

Job details

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Call center experience
English
Quality management
Microsoft Office
Databases
12th Pass
SQL
Quality assurance
Organisational skills
Data visualization
Leadership
Communication skills
Python
Time management

Full job description

Work From Office

What We Offer:

Transportation allowance
Canteen Subsidy
Night Shift allowance as per process
Schedule Attendance Bonus
Health Insurance
Tuition Reimbursement
Incentive components campaign wise
Work Life Balance Initiatives
Rewards & Recognition
Internal movement through IJP

What You’ll Be Doing:

Quality Monitoring: Regularly review and evaluate customer interactions (calls, chats, emails) to ensure compliance with company standards, processes, and customer service expectations.
Feedback and Coaching: Provide constructive feedback to agents, identifying strengths and areas for improvement. Assist in creating development plans to help agents meet performance goals.
Reporting & Analysis: Generate and analyze quality performance reports. Identify trends, recurring issues, and opportunities for improvement in service delivery.
Process Improvement: Recommend and help implement improvements in workflows, policies, and procedures based on quality audits and performance reviews.
Training Support: Assist in the development and delivery of training materials, ensuring agents are equipped with the knowledge and tools necessary to excel in their roles.
Collaboration: Work closely with Analysts, supervisors, and department heads to set performance standards and ensure alignment with customer experience objectives.
Compliance: Ensure compliance with industry regulations and company policies during all customer interactions.
Mentorship: Act as a mentor for Analysts, providing guidance and best practices for monitoring and evaluating agent performance.
Core Leadership tasks: As a leader within EI, responsible for overseeing a team of direct reports. Further, carrying out supervisory duties in alignment with the organization’s policies and applicable laws, such as interviewing, hiring, and monitoring employees. Additionally, coach and develop team members, plan, assign, and direct work, appraise performance, and address employee concerns, while also rewarding and disciplining as needed to resolve issues and ensure smooth operations.

What We Expect You To Have:

Minimum of 1 years’ experience in quality management or contact center operations
A minimum of a High School Diploma/high school grade 12 education (offshore locations), GED or equivalent is required.
Proven experience leading a team, coaching, and providing performance feedback.
Strong understanding of customer service principles and quality assurance standards.
Familiarity with contact center technologies (CRM systems, call monitoring tools, reporting software).
Excellent interpersonal, problem-solving and decision-making skills.
Attention to detail and ability to identify trends and gaps in service quality.
Ability to work independently and collaboratively in a fast-paced environment.
Maintain a minimum 95% schedule adherence of self and the team.
Must be accessible, available and flexible with shift timings.
Personal: Excellent Written, Verbal English Communication skills and Excel (Data Analysis) are a prerequisite.
Proven experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, etc.).
- Strong proficiency in Excel, including functions, formulas, data analysis, and reporting.
- Experience with Word formatting and document preparation.
- Ability to create and manage PowerPoint presentations and slideshows.
Excellent time management and organizational skills.
Basic SQL (Structured Query Language) & Python knowledge is essential for working with databases, extracting data, performing data analysis, data manipulation and automation
Sufficient knowledge on Data Visualization and Storytelling to present complex data in accessible, persuasive and impactful ways and engage the clients/audience

Job Title

Lead Analyst I

Department

Etech Insights

Reports to

Lead Analyst II

Location

Vadodara

Apply Now

Refine Your Search

data analyst jobs in gj

Lead Analyst I

Business Analyst Team Lead

Product Analyst-IT

Big Data Analyst

Business Analyst

Business Analyst

Investment Research Analyst – Private Markets

Analyst II - Internal Controls-

Business Analyst

Analyst | Data Management | Ahmedabad | SAP | DSA SAP Accounts

Analyst I, GBS ATR - Blackline

Analyst II - Internal Controls

Investor Reporting Analyst

Supply Chain Analyst

Sigma BI Developer

Data & AI Analyst

Sr Analyst, Business Excellence

MicroStrategy / Power BI Developer

Business Analysts

Sr. Power BI Developer

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