Mogappair Chennai Tamil Nadu Senior system administrator Jobs – 114 Open Jobs Today

Senior Process Associate
HCLTech —Chennai, Tamil Nadu
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Senior Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Chennai, Tamil Nadu
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Senior Administrator - DynaTrace, Windows PowerShell
HCLTech —Chennai, Tamil Nadu
- Java
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SeniorAdministrator - Veritas NetBackup, Symantec Backup Exec
HCLTech —Chennai, Tamil Nadu
- Analysis skills
- Communication skills
13d
Salesforce Apex Senior Technical Lead - Lightning framework and administration
HCLTech —Chennai, Tamil Nadu
- Salesforce
- Communication skills
7d
Senior Software Engineer - Salesforce Marketing Cloud
EPAM Systems, Inc. —Chennai, Tamil Nadu
- Computer Science
- Software troubleshooting
- Sales
- Health insurance
- Paid time off
Senior Oracle EPM Functional Consultant - Vice President
Citi —Chennai, Tamil Nadu
- Full-time
- Azure
- Oracle
- Java
Infra Dev Specialist
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Azure
- AWS
- Analysis skills
NetSuite Sr. Developer | Chennai/Bangalore/Hyderabad
Photon —Chennai, Tamil Nadu
- ERP systems
- Scripting
- Communication skills
Business Development Executive
Oreops —Chennai, Tamil Nadu
- From ₹30,000 a month
- Full-time
- Sales
- Business development
- Travel
Quick apply
8d
Senior Sales Lead – RCM (US Healthcare)
SolvEdge —Chennai, Tamil Nadu
- Full-time
- Patient monitoring
- Marketing
- Salesforce
- Health insurance
Senior Cloud Services Engineer
Pearson —Chennai, Tamil Nadu
- Full-time
- Oracle
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Senior SailPoint Developer
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Java
14d
Manager / Senior Manager – Sales
Saaki Argus & Averil Consulting —Chennai, Tamil Nadu
- Management
- Sales
- Business development
- Health insurance
Quick apply
Sr. Salesforce Developer, Quote-to-Cash
Genesys —Chennai, Tamil Nadu
- Online application
- Salesforce
- Analysis skills
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IAM Engineer
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Windows
10d
Lead / Senior AWS Connect Engineer with Salesforce Service Cloud Voice
EPAM Systems, Inc. —Chennai, Tamil Nadu
- Salesforce
- Java
- AWS
- Health insurance
- Paid time off
Custom Software Engineer
Accenture —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Salesforce Technical Lead
Sopra Steria —Chennai, Tamil Nadu
- Full-time
- Salesforce
- DevOps
- Engineering
Senior Cloud Engineer
Yitro Global —Chennai, Tamil Nadu
- Full-time
- Azure
- Software troubleshooting
- Windows

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Senior Process Associate

HCLTech -
Chennai, Tamil Nadu

Apply Now

Job details

10 days ago

Qualifications

Customer service
Microsoft Office
Master's degree
Bachelor's degree
Financial services
Desktop administration
Communication skills

Full job description

Chennai, Tamil Nadu
Job Summary

Purpose of the role

To assist the Team Leader in ensuring the timely and accurate delivery of service in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory and audit requirements are met.
To provide an excellent and efficient service to our customers' policyholders, responding to written enquiries received from policyholders and IFA's for the contracts in UK.
To take responsibility for achieving individual productivity and quality targets and positively contributing to the achievement of SLA's.
Provide real time support to administrators, handle escalations and coach administrators as and when required
Bridge the knowledge gap and clarify process queries as and when raised
Readiness for transitioning new activities and ability to knowledge transfer
Develop and encourage continuous improvements like Kaizens, six sigma projects

Key Responsibilities

Key tasks and responsibilities

To respond to written enquiries received from policyholders and IFA's
Process all insurance related back office operations work like policy claims, alterations and servicing actions on life and pension policies, as determined by the Company Work Management System, to maintain day to day service standards to agreed levels.
To ensure consistently high quality standards as per agreed levels.
To understand the Customer query and Respond to customer in a professional manner in order to maintain good customer relations.
To Follow proper ID&V Procedure prior to responding to customer queries
Respond to Customers ensuring that they are treated fairly and that a high level of service is delivered. Keeping customers informed of any delays in accordance with procedures and customers’ expectations.
To assist in the development of services to current Customers by offering appropriate solutions to any problems.
To participate fully in departmental and team meetings in order to relay information and promote effective communication and suggest process improvements as appropriate.
To work with colleagues towards operating self-managed teams.
To work within UK industry compliance and legislative requirements under the guidance of the team Leader, ensuring compliance with controls and procedures
To participate in project work where required whether sponsored by the department or other areas of the company
To undertake any other duties as may be deemed appropriate by the Team Leader and any higher officials.

Skill Requirements

Specific Job Skills
Essential

Fairly good Desktop Skills like MS Office.
Good Communication / Interpersonal skills

Desirable

Demonstrable knowledge and understanding of the administration of life and/or pensions products
Can be provided with the required trainings.

Education/Qualifications/
Training
Essential

Any graduate having at least 15 years of education.
Basic knowledge of Insurance

Desirable

Have achieved, or be willing to undertake the Certificate in Financial Administration.
Masters Degree would be added advantage.
Certified Insurance Personnel preferred

Other Requirements

Essential Experience

Two Years’ Experience in Insurance / financial services preferred
Previous experience in a customer service role

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Refine Your Search

senior system administrator jobs in mogappair chennai tamil nadu

Senior Process Associate

Senior Administrator - Desk Side Services, AMT Asset Management Software

Senior Administrator - DynaTrace, Windows PowerShell

SeniorAdministrator - Veritas NetBackup, Symantec Backup Exec

Salesforce Apex Senior Technical Lead - Lightning framework and administration

Senior Software Engineer - Salesforce Marketing Cloud

Senior Oracle EPM Functional Consultant - Vice President

Infra Dev Specialist

NetSuite Sr. Developer | Chennai/Bangalore/Hyderabad

Business Development Executive

Senior Sales Lead – RCM (US Healthcare)

Senior Cloud Services Engineer

Senior SailPoint Developer

Manager / Senior Manager – Sales

Sr. Salesforce Developer, Quote-to-Cash

IAM Engineer

Lead / Senior AWS Connect Engineer with Salesforce Service Cloud Voice

Custom Software Engineer

Salesforce Technical Lead

Senior Cloud Engineer

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