Nagpur Maharashtra User experience Jobs – 141 Open Jobs Today

South Star- Enterprise Care Agent
South Star Software Private Limited —Nagpur, Maharashtra
- Evening shift
- Remote
- Microsoft Excel
- English
- Analysis skills
Quick apply
Jr. Digital Marketing Associate
Arista Systems —Nagpur, Maharashtra
- Email
- Microsoft Excel
- Marketing
- Analysis skills
Junior Flutter Developer
Zappkode Solutions —Nagpur, Maharashtra
- ₹10,000 - ₹16,000 a month
- Full-time
- APIs
- In-person
- Paid time off
- Paid sick time
Quick apply
11d
Associate AI Automation Engineer
Arista Systems —Nagpur, Maharashtra
- Email
- Azure
- Master's degree
- Databases
PHP Laravel Developer
Hasten solutions —Nagpur, Maharashtra
- ₹12,771.76 - ₹52,299.96 a month
- Full-time
- Azure
- Software troubleshooting
- Databases
Quick apply
Quality Lead (Customer Support/ BPO)
Habuild Healthtech Private Limited —Nagpur, Maharashtra
- Communication skills
Quick apply
Mern Stack Developer
Hoora Technologies —Nagpur, Maharashtra
- Software troubleshooting
- AWS
- JavaScript
Customer Service
Arista Systems —Nagpur, Maharashtra
- Email
- Customer service
- English
- Bachelor's degree
Business Head – Service (Wash & Care)
HOORA TECHNOLOGIES PRIVATE LIMITED —Nagpur, Maharashtra
- CRM software
- Sales
- Leadership
Quick apply
Jr Web Designer Expert
Alif IT Solutions —Sadar, Nagpur, Maharashtra
- B.Sc
- Master's degree
- Bachelor's degree
Application Developer
Accenture —Nagpur, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- DevOps
Technical Support
HB Gadget —Nagpur, Maharashtra
- Full-time
Web Product Operations Intern
Arista Systems —Nagpur, Maharashtra
- Email
- B.Sc
- Master's degree
- Bachelor's degree
VR Developer
Atina Technology —Nagpur, Maharashtra
- Full-time
- Computer Science
- C++
- Bachelor's degree
Project Manager
Amla Commerce —Nagpur, Maharashtra
- Full-time
- English
- Project management
- Bachelor's degree
UI/UX Designer
ImmverseAI —Nagpur, Maharashtra
- Full-time
- In-person
- HTML
Quick apply
Windows Developer Intern
ThinkerSteps Technologies Pvt. Ltd. —Omkar Nagar, Nagpur, Maharashtra
- ₹5,000 - ₹8,000 a month
- Computer Science
- Software troubleshooting
- Windows
Quick apply
IT Security Specialist
Amla Commerce —Nagpur, Maharashtra
- Computer Science
- Bachelor's degree
- Communication skills
Amazon Listing & PPC Executive
Arista Systems —Nagpur, Maharashtra
- Email
- Communication skills
DOT NET (.Net) Junior Software Developer
ADCC Academy —Nagpur, Maharashtra
- Oracle
- Computer Science
- ERP systems

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South Star- Enterprise Care Agent

South Star Software Private Limited
Nagpur, Maharashtra

Quick apply

Job details

Qualifications

Microsoft Excel
English
Analysis skills
Bachelor's degree
Communication skills

Full job description

At South Star, we are committed to empowering businesses in the telecom sector by providing comprehensive support and management solutions for their IT infrastructure. Based in Navi Mumbai, we specialize in offering a wide range of services, including application environment support, IT infrastructure environment management, network monitoring, end-user support, and service design & monitoring. Our focus on the telecom sector allows us to deliver exceptional results that are tailored to our unique clients.

Job Title - Enterprise Care Agent

Department - Enterprise Care Team

South Star Software Pvt. Ltd. is hiring Enterprise Care Agents to support its Enterprise Care division, working closely with U.S.-based counterparts and top-tier clients. The role involves managing client support tasks such as creating service tickets, following up on outstanding items, reviewing open tasks, and ensuring seamless processing of wireless product and service requests.

At South Star Software, you get to work with global clients, build valuable technical and communication skills, and grow within a supportive, high-performance team. You'll be trained thoroughly and have opportunities to contribute to meaningful process improvements.

Agents will receive comprehensive training on various products, services, and internal processes. Success in this role requires strong English communication skills (written and spoken), attention to detail, time/data management, and the ability to interact professionally with clients.

Occasionally, the agent may contribute to internal projects aimed at improving processes or enhancing service offerings.

Key Responsibilities

Process inbound email requests from other agents or clients for different product service tasks.
Assess email requests, create tasks when possible, or request additional information from clients when needed.
Generate service request tickets aligned with task requirements.
Recognize urgency/priority and follow escalation guidelines.
Use multiple platforms to gather missing information and progress tasks.
Review assigned tickets and performed follow-up actions.
Perform additional duties as assigned.

Desired Qualifications

Good proficiency in Microsoft Excel
Excellent analytical skills and attention to detail.
High-level English proficiency (written & spoken).
Telecom industry experience is a plus, but not required.
Commitment to providing world-class client support.
Graduate degree is mandate
Ability to work independently and a team player
Has experience working in late evening shifts

Quick apply

Refine Your Search

user experience jobs in nagpur maharashtra

South Star- Enterprise Care Agent

Jr. Digital Marketing Associate

Junior Flutter Developer

Associate AI Automation Engineer

PHP Laravel Developer

Quality Lead (Customer Support/ BPO)

Mern Stack Developer

Customer Service

Business Head – Service (Wash & Care)

Jr Web Designer Expert

Application Developer

Technical Support

Web Product Operations Intern

VR Developer

Project Manager

UI/UX Designer

Windows Developer Intern

IT Security Specialist

Amazon Listing & PPC Executive

DOT NET (.Net) Junior Software Developer

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