Bengaluru Karnataka Automation engineer l3 Jobs – 117 Open Jobs Today

Operations Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Oracle
AVP - Network Security Engineer.
MUFG —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- AWS
4d
Custom Software Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Azure
- Windows
- SQL
Murex Environment & Batch Support Engineer (Mid-Senior)
Bounteous —Bengaluru, Karnataka
- Full-time
- DevOps
- SQL
- AWS
7h
Linux Admin
Phygital Insights —Bengaluru, Karnataka
- Full-time
- Azure
- DevOps
- Windows
Senior Security Engineer, SailPoint ISC
Cyderes —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Software troubleshooting
- APIs
- Health insurance
- Paid time off
Quick apply
Custom Software Engineering Lead
Accenture —Bengaluru, Karnataka
- Full-time
- Azure
- Windows
- SQL
System Test Engineer
Hitachi Rail —Bengaluru, Karnataka
- Full-time
- Windows
- Project management
- Computer networking
Systems Engineering Specialist
NTT Ltd —Bengaluru, Karnataka
- Medicine
- Azure
- B.Sc
7d
QA Lead/Architect
RtBrick —Bengaluru, Karnataka
- Scripting
- Python
5d
Splunk Specialist
Optimas AI —Bengaluru, Karnataka
- ₹15 - ₹20 a year
- Full-time
- Remote
- SQL
- Bachelor's degree
- Scripting
Quick apply
Senior Software Engineer
Amtech Software —Bengaluru, Karnataka
- AWS
- Scripting
- AI
MS Technical Specialist - Zscaler and Load Balancer
NTT Data —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills
Microsoft Security Specialist
Terralogic Solutions Inc —Bengaluru, Karnataka
- ₹18,00,000 - ₹25,00,000 a year
- Full-time
- Azure
- DevOps
- Windows
Quick apply
7d
Power BI Admin
Infosys Limited —Bengaluru, Karnataka
- Azure
- DevOps
- Databases
Senior Principal Engineer - STA
Larsen & Toubro —Bengaluru, Karnataka
- Master's degree
- Bachelor's degree
- Scripting
Cyber Security Lead
Terralogic Solutions Inc —Bengaluru, Karnataka
- ₹18,00,000 - ₹25,00,000 a year
- Full-time
- Azure
- DevOps
- Windows
Quick apply
Solutions Architect - Lead (TAC)
Ingram Micro —Bengaluru, Karnataka
- Full-time
- Azure
- AWS
- APIs
Firmware Senior Developer
Ayla Networks —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc
Firmware Lead
Ayla Networks —Bengaluru, Karnataka
- Full-time
- Computer Science
- Schematics
- Software troubleshooting

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Operations Engineer

Accenture -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Oracle
Avaya
Call center experience
Disaster recovery

Full job description

Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Cloud Contact Center Operations, Service Engineer
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
A Voice Service Engineer is responsible for the day-to-day operation, monitoring, support, and maintenance of enterprise voice and contact center platforms. The role ensures stable, secure, and high-performing voice services while managing incidents, service requests, changes, and vendor coordination across technologies such as Genesys, Avaya, Oracle SBC, and SIP platforms. The service engineer forms the primary delivery and operational execution layer within the voice tower.

Roles & Responsibilities:

Roles & Responsibilities

Monitor and maintain enterprise voice infrastructure and contact center platforms.
Provide L2 / L3 support for Genesys, Oracle SBC, SIP, VoIP, and telephony services.
Terform incident, problem, and change management activities.
Ensure platform availability, reliability, and SLA compliance.
Execute configuration changes, upgrades, and system maintenance.
Manage dial plans, call flows, trunks, SBCs, and voice gateways.
Support contact center integrations with network, cloud, and business applications.
Monitor capacity, performance, and utilization trends.
Maintain SOPs, runbooks, and operational documentation.
Collaborate with Network, Security, Cloud, and Application teams for issue resolution.
Participate in major incident response and root cause analysis (RCA).
Drive service improvements, automation, and operational efficiency initiatives.
Ensure compliance with security, audit, and operational standards.
Support business continuity, disaster recovery, and platform resiliency testing.

Professional & Technical Skills:
Must To Have Skills: Genesys Cloud CX Professional (GCX-GCP), Oracle SBC Troubleshooting Professional,
Genesys Cloud / Engage
Oracle SBC
SIP, VoIP, RTP, WebRTC
Voice Gateways & PSTN Connectivity
Contact Center Technologies
Network & Security Fundamentals
Monitoring & Troubleshooting Tools
ITIL Incident, Problem & Change Management
Role Summary (Short)

Additional Information:

The candidate should have minimum 5 years of experience in Cloud Contact Center Operations.
This position is based at our Bengaluru office.
A 15 years full time education is required.

15 years full time education

Apply Now

Refine Your Search

automation engineer l3 jobs in bengaluru karnataka

Operations Engineer

AVP - Network Security Engineer.

Custom Software Engineer

Murex Environment & Batch Support Engineer (Mid-Senior)

Linux Admin

Senior Security Engineer, SailPoint ISC

Custom Software Engineering Lead

System Test Engineer

Systems Engineering Specialist

QA Lead/Architect

Splunk Specialist

Senior Software Engineer

MS Technical Specialist - Zscaler and Load Balancer

Microsoft Security Specialist

Power BI Admin

Senior Principal Engineer - STA

Cyber Security Lead

Solutions Architect - Lead (TAC)

Firmware Senior Developer

Firmware Lead

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