Ulhasnagar Maharashtra Customer support coordinator Jobs – 75 Open Jobs Today

Patient care Coordinator ( BAMS or BHMS )
Progenesis IVF —Thane, Maharashtra
- Up to ₹30,000 a month
- Full-time
- English
- Microsoft Office
- 12th Pass
Quick apply
CA - Corporate Finance
OneULDC Business Consulting Pvt Ltd —Navi Mumbai, Maharashtra
- ₹70,000 - ₹80,000 a month
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Office
Quick apply
Material Handling Equipment (MHE) Sales Coordinator
Jost's Engineering Company Limited —Thane District, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Sales Coordinator
Convenify retails Pvt. Ltd. —Thane, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Data entry
Quick apply
Social Media Specialist
Crypto Mize —Dive, Maharashtra
- Full-time
- Social media management
- Communication skills
7d
Technical Planner III
Halliburton —Navi Mumbai, Maharashtra
- Full-time
- 12th Pass
Service Planner - Thane
Rentokil Initial —Thane, Maharashtra
- Full-time
- Analysis skills
- Bachelor's degree
- Travel
Quick apply
Service Planner - Thane (East)
Rentokil Initial —Thane, Maharashtra
- Full-time
- Analysis skills
- Bachelor's degree
- Travel
Quick apply
Sales Representative
Crypto Mize —Dive, Maharashtra
- Full-time
- Leadership
7d
Sales Coordinator
Stamp IT Robotai & Solutions Pvt. Ltd. —Thane, Maharashtra
- ₹14,000 - ₹16,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- In-person
Quick apply

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Patient care Coordinator ( BAMS or BHMS )

Progenesis IVF
Thane, Maharashtra

Quick apply

Job details

Permanent | Full-time
Up to ₹30,000 a month

Benefits

Provident Fund

Qualifications

Marathi
English
Microsoft Office
12th Pass
Bachelor's degree
BAMS
Communication skills
Office experience

Full job description

Job Description – International Patient Care Coordinator

Company: Progenesis IVF
Position: International Patient Care Coordinator (IPCC)
Location: Thane Headquarters
Department: International Patient Services / Operations
Employment Type: Full-Time

Role Overview

We are looking for a compassionate, confident, and highly organized International Patient Care Coordinator to manage the complete patient journey for patients visiting Progenesis IVF from overseas. The role will involve coordinating with international patients, doctors, clinical teams, counsellors, finance, travel partners, and other internal departments to ensure a smooth and seamless treatment experience.

Key ResponsibilitiesInternational Patient Coordination

Act as the primary point of contact for international patients from initial enquiry through treatment and post-treatment follow-up.
Communicate with patients through calls, emails, WhatsApp, and other communication platforms.
Understand patient requirements and coordinate consultations, investigations, treatment plans, and follow-ups.
Explain treatment processes, timelines, documentation requirements, and centre procedures clearly to patients.
Maintain regular follow-ups with patients and ensure timely responses to their queries.

Clinical & Internal Coordination

Coordinate with doctors, nurses, embryologists, counsellors, and other clinical teams for smooth patient treatment.
Coordinate appointments, investigations, IVF treatment cycles, procedures, and follow-up visits.
Ensure all relevant medical records and patient information are available to the concerned teams.
Escalate patient concerns or clinical queries to the appropriate medical team.

Travel & International Patient Support

Assist international patients with treatment-related documentation and medical letters required for travel/visa purposes.
Coordinate with travel agencies, accommodation providers, airport transfer services, and other external partners wherever required.
Help align treatment schedules with the patient's travel plans.
Provide patients with necessary information regarding their visit, stay, appointments, and treatment schedule.

Financial & Administrative Coordination

Explain treatment packages, estimates, payment schedules, and other administrative requirements to patients.
Coordinate with the Finance team regarding payments, billing, receipts, and pending dues.
Ensure accurate documentation of patient information, passports, consent forms, medical reports, and other relevant records.
Maintain confidentiality of all patient and medical information.

Patient Relationship Management

Build strong and professional relationships with international patients and their families.
Handle patient concerns with empathy, patience, and professionalism.
Ensure a positive patient experience throughout the treatment journey.
Collect patient feedback and coordinate with relevant teams to improve patient experience.

Candidate Profile

Education:

Graduate / Postgraduate in Healthcare Management, Hospital Administration, Life Sciences, International Relations, or a related field.

Experience:

2–5 years of experience in International Patient Coordination, Medical Tourism, Hospital Operations, Patient Relations, or Healthcare Coordination.
Experience in IVF/Fertility/Hospital Healthcare will be preferred.

Required Skills

Excellent English communication skills – verbal and written.
Strong patient-handling and interpersonal skills.
Excellent follow-up and coordination abilities.
Strong organizational and multitasking skills.
Professional and confident personality.
Good understanding of MS Office, CRM, and healthcare/hospital management systems.
Ability to communicate professionally with people from different countries and cultures.
High level of empathy, patience, confidentiality, and cultural sensitivity.
Ability to work with international time zones when required.

Key Competencies

Location: Thane Headquarters
Industry: IVF / Fertility Healthcare
Employment Type: Full-Time

Pay: Up to ₹30,000.00 per month

Benefits:

Provident Fund

Application Question(s):

What is your Current CTC?
What is your Expected CTC?

Language:

Marathi (Required)

Location:

Thane, Maharashtra (Thane, Thane District) (Required)

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in ulhasnagar maharashtra

Patient care Coordinator ( BAMS or BHMS )

CA - Corporate Finance

Material Handling Equipment (MHE) Sales Coordinator

Sales Coordinator

Social Media Specialist

Technical Planner III

Service Planner - Thane

Service Planner - Thane (East)

Sales Representative

Sales Coordinator

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