Noida Uttar Pradesh Customer success account manager Jobs – 129 Open Jobs Today

Service Delivery - Project Manager
Umbrella Infocare —Noida, Uttar Pradesh
- Computer Science
- Bachelor's degree
- Communication skills
4483- Senior Product Manager, AI
Innovaccer Analytics —Noida, Uttar Pradesh
- Master's degree
- Databases
- Product management
- Health insurance
Quick apply
Private Banking Advisor – Branch Banking, Analyst
Deutsche Bank —Noida, Uttar Pradesh
- Full-time
- English
- Communication skills
- Health insurance
Professional Services Account Executive-Spanish
Adobe —Noida, Uttar Pradesh
- Full-time
- Spanish
- Master's degree
- Bachelor's degree
Senior Manager Project Pursuits
Emerson —Noida, Uttar Pradesh
- Full-time
- CRM software
- Engineering
- Bachelor's degree
4521 -Product Manager-Risk & Quality
Innovaccer Analytics —Noida, Uttar Pradesh
- Full-time
- Product management
- AI
- Communication skills
- Health insurance
Quick apply
5d
SAP CPM-Manager
EY —Noida, Uttar Pradesh
- AWS
- Project management
- Accounting
- Health insurance
7d
Order to Cash Operations Assoc Manager
Accenture —Noida, Uttar Pradesh
- Full-time
- English
- Finance
- Bachelor's degree
FS-RISK CONSULTING-TPRM-SENIOR
EY —Noida, Uttar Pradesh
- Windows
- Master's degree
- AWS
- Health insurance
5d
Product Manager (Technical) - Identity & Access Management
Zinnia —Noida, Uttar Pradesh
- Online application
- Azure
- Master's degree
- SQL
- Health insurance
Quick apply
Technical Customer Success Manager
Attentive.ai —Noida, Uttar Pradesh
- Evening shift
- Analysis skills
- Project management
- Electrical experience
Quick apply
4266- Senior Product Manager-Risk and Quality
Innovaccer Analytics —Noida, Uttar Pradesh
- Product management
- AI
- Communication skills
- Health insurance
Quick apply
Sales Manager
Lumiq —Noida, Uttar Pradesh
- Full-time
- Sales
- Master's degree
- Bachelor's degree
- Health insurance
- Flexible schedule
Recruitment Manager
Success Pact Consulting —Noida, Uttar Pradesh
- Full-time
- Marketing
- Master's degree
- Analysis skills
Technical Sales Manager
Emerson —Noida, Uttar Pradesh
- Full-time
- Travel
Sales Manager
Orbit Techsol India Pvt. Ltd —West District, Delhi
- ₹15,00,000 - ₹20,00,000 a year
- Full-time
- Business development
- In-person
- Communication skills
Order to Cash Operations Analyst
Accenture —Noida, Uttar Pradesh
- Full-time
- Oracle
- Finance
- Bachelor's degree
Business Development - Senior Manager - Travel (Flights)
Paytm —Noida, Uttar Pradesh
- Business development
- Travel
- APIs
4411- Senior Product Manager - Social/Community Health Information Exchange Plat
Innovaccer Analytics —Noida, Uttar Pradesh
- Product management
- AI
- Health insurance
Quick apply
Order to Cash Operations New Associate
Accenture —Noida, Uttar Pradesh
- Full-time
- Oracle
- Microsoft Office
- Finance

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Service Delivery - Project Manager

Umbrella Infocare
Noida, Uttar Pradesh

Apply Now

Job details

Qualifications

BCS
Computer Science
Bachelor's degree
Risk management
Communication skills

Full job description

Become a Part of a Lively, Winning Team

With Umbrella, you will step into a nurturing, flexible and positive work environment that uplifts you with guidance, training, and continuous learning. We believe in open communication, appreciation of hard work, team bonding and celebrating together.

Job Description

Noida

12+ Years

12+ Year
Noida
Bachelor’s degree in Computer Science or a related stream

Bachelor’s degree in Computer Science or a related stream

Engages with the client account level and is a trusted adviser; providing visibility, service reviews and reporting through all phases of the implementation life cycle.
The successful candidate will work closely with other Umbrella teams to ensure that all changes to a customer’s environments are smoothly carried out while meeting capacity needs and service level agreements.
Earn a trusted client advisory relationship with our clients and team.
Work with customers to provide visibility and guidance around their Services account through regular operational service reviews and reporting.
Work with customers to solve operational and tactical issues.
Be involved in the change management process of the customer’s environment to ensure success and service up-time.
Work with application owners to develop and standardize test, upgrade, and release management processes.
Go “toe to toe” with customer technical stakeholders on most issues.
Be the voice of the customer and work with internal Umbrella resources to ensure that the customer’s SLA’s are met.
Raise internal awareness of customer impacting bugs and/or issues and drive appropriate prioritization for fixes and/or responses.
Participate in meetings requested by customers (onsite or via phone).
Provide oversight of escalation and prioritization, and drive customer communication during critical events.
Be available outside of business hours to help coordinate handling of urgent issues as needed.

18+ years of experience in Managed Service Operations and experience in design, implementation, consulting, infrastructure, and/or cloud service system administration.
Ideal candidate must possess customer facing skills to represent Umbrella effectively within a customer’s environment and drive discussions with senior personnel regarding incidents, trade-offs, best practices, compliance frameworks and risk management.
Excellent client communication and presentation skills. Comfortable with small and large audiences.
Experience in managed service delivery management.
Consulting experience for a Cloud Service Provider.
Experience in Service Level Reviews, reporting and management.
Ability to multitask and complete projects in a fast-moving environment.
Work closely with other Umbrella teams to ensure that all changes to a customer’s environments are smoothly carried out while meeting service level agreements.
Earn a trusted client advisory relationship with our clients and team.
Work with SDMs and customers to provide visibility and guidance around their Services account through regular operational service reviews and reporting.
Work with the customers on strategic initiatives along with SDMs.
Be the voice of the customer and work with internal Umbrella resources to ensure that the customer’s SLAs are met.
Participate in customer requested meetings (onsite or via phone).
Provide oversight of escalation, prioritization, and drive customer communication during critical events.
Proficient in communicating effectively across internal and external organizations.

Apply Now

Refine Your Search

customer success account manager jobs in noida uttar pradesh

Service Delivery - Project Manager

4483- Senior Product Manager, AI

Private Banking Advisor – Branch Banking, Analyst

Professional Services Account Executive-Spanish

Senior Manager Project Pursuits

4521 -Product Manager-Risk & Quality

SAP CPM-Manager

Order to Cash Operations Assoc Manager

FS-RISK CONSULTING-TPRM-SENIOR

Product Manager (Technical) - Identity & Access Management

Technical Customer Success Manager

4266- Senior Product Manager-Risk and Quality

Sales Manager

Recruitment Manager

Technical Sales Manager

Sales Manager

Order to Cash Operations Analyst

Business Development - Senior Manager - Travel (Flights)

4411- Senior Product Manager - Social/Community Health Information Exchange Plat

Order to Cash Operations New Associate

I want to receive the latest job alerts for customer success account manager in noida uttar pradesh

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Become a Part of a Lively, Winning Team

Job Description

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