Nungambakkam Chennai Tamil Nadu Marketer Jobs – 80 Open Jobs Today

Quality Analyst
FULL Creative —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Microsoft Excel
- 12th Pass
- AI
- Work from home
Sr. Partner Marketing Manager
Genesys —Chennai, Tamil Nadu
- Online application
- Sales
- Project management
- Travel
4d
Lead - Product Marketing
Freshworks —Chennai, Tamil Nadu
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
11h
Graphics Designer
Daejoo automotive pvt india ltd —Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- In-person
Quick apply
Graphic Designer
Blockwoods Marketing Management (OPC) Private Limited —Ambattur, Chennai, Tamil Nadu
- ₹20,000 - ₹40,000 a month
- Full-time
- English
- In-person
- AI
- Paid time off
- Paid sick time
Quick apply
Digital Marketing Intern
Desirous Global Consulting —Chennai, Tamil Nadu
- Full-time
- Social media management
- Communication skills
- Marketing
Data Engineer
CustomerLabs —Chennai, Tamil Nadu
- Full-time
- SQL
- APIs
- AI
10d
Graphic Designer
Purple Chalk —Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- In-person
- Communication skills
- Work from home
Quick apply
Area Sales Manager South Zone
3M —Chennai, Tamil Nadu
- Full-time
- B.Sc
- Assembly
- Presentation skills
Product Expert (LinkedIn)
FULL Creative —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Software troubleshooting
- Bachelor's degree
- Work from home
Marketing Internship
e-con Systems —Chennai, Tamil Nadu
- Full-time
- English
- Master's degree
- Bachelor's degree
Sales/ Business Development Representative
CustomerLabs —Chennai, Tamil Nadu
- Full-time
- Sales
- Marketing
- Salesforce
10d
Sales Executive (Experienced)
Syncfusion, Inc. —Chennai, Tamil Nadu
- Remote
- Marketing
- Analysis skills
- Bachelor's degree
- Work from home
Motion Graphics & Video Editor
SeaportAI —Chennai, Tamil Nadu
- Email
- Hybrid work
Digital Marketer
Tecvesten Consulting —Alwarpet, Chennai, Tamil Nadu
- Full-time
- Communication skills
Manager, Site Merchandizing , RBS Retail Efficiency
ADCI - BLR 14 SEZ —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Marketing
Business Process Analyst (SME, Metricstream & ERM)
Glencore —Chennai, Tamil Nadu
- Full-time
- Computer Science
- B.Sc
- SQL
Content Marketing Specialist
Rocketlane —Chennai, Tamil Nadu
Technical Architect
FULL Creative —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- System design
- Java
- Databases
- Work from home
Performance Marketing Executive
Wisdom Properties —Chennai, Tamil Nadu
- Email

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Quality Analyst

FULL Creative -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Benefits

Work from home

Qualifications

Microsoft Excel
Call center experience
12th Pass
Quality assurance
Sentiment analytics
AI
Communication skills

Full job description

Roles and responsibilities

Perform quality evaluations of customer interactions using both manual and AI-assisted evaluation workflows.
Validate AI-generated QA scores and ensure alignment with defined quality frameworks.
Conduct targeted call and interaction scrubbing based on AI-identified risk signals.
Ensure adherence to SOPs, compliance requirements, and customer experience standards.

Leverage AI-based insights to prioritise interactions requiring QA intervention.
Focus QA effort on high-risk interactions instead of random sampling.
Escalate critical quality concerns and behavioural risks.

Analyze QA datasets to identify top failing parameters, agent behaviour patterns, customer experience gaps.
Work with structured datasets (Google Sheets/MS Excel) to generate actionable insights.
Support creation and maintenance of dashboards within QMS.
Provide feedback on feature enhancements related to AI models & functions in QMS.

Use QMS dashboards to monitor contact centre quality health, agent performance trends, experience metrics. (customer sentiment, interaction outcomes)
Take proactive action based on insights. (scrubbing, escalation, coaching recommendations)

Participate in QA calibration sessions to ensure scoring consistency.
Recommend improvements to scorecards, parameters, and evaluation frameworks.
Contribute to evolving QA processes toward AI-first quality assurance models.

Must have

1–4 years of experience in QA / Contact Center Quality Assurance.
Strong understanding of contact centre operations. (voice, chat, email)
Experience in QA monitoring, evaluation frameworks, and calibration processes.
Ability to identify behavioural patterns and quality risks.

Proficiency in Google Sheets/MS Excel (Formulas - ARRAYFORMULA, QUERY, etc.) for data structuring and transformation.
Experience with BI tools such as Looker Studio or similar is preferred.
Ability to interpret and analyze large datasets.
Understanding of performance metrics such as ratios (e.g. disconnect rate, short call rate) trends and anomalies.

Basic understanding of AI-assisted QA concepts such as automated call evaluation, sentiment analysis, pattern detection.
Ability to work with AI-generated outputs and validate their accuracy.
Openness to adapting to AI-driven workflows and automation.

Ability to provide clear, actionable feedback to agents, leads & operations.
Experience working with cross-functional teams. (QA, Operations, Product, Engineering)
Experience working with global teams located in different regions. (US, UK, Canada & India)
Strong verbal and written communication skills.
Language Proficiency - Must be C1 or above. (CEFR)
Exposure to data analysis & reports.

Workspace requirements

A private workroom with the ambience to handle calls.
Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.
Good Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN).
Power backup (if you have frequent power cut issues).

About us

We are a Portland-based SaaS product company on a mission to empower businesses to work from Anywhere. Our global team of engineers, designers, testers, product experts, customer experience associates, and marketers come together to create a better way to work. Our products and services help businesses to be more productive, flexible, and scalable. Together, we can change the way the world works!

Apply Now

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marketer jobs in nungambakkam chennai tamil nadu

Quality Analyst

Sr. Partner Marketing Manager

Lead - Product Marketing

Graphics Designer

Graphic Designer

Digital Marketing Intern

Data Engineer

Graphic Designer

Area Sales Manager South Zone

Product Expert (LinkedIn)

Marketing Internship

Sales/ Business Development Representative

Sales Executive (Experienced)

Motion Graphics & Video Editor

Digital Marketer

Manager, Site Merchandizing , RBS Retail Efficiency

Business Process Analyst (SME, Metricstream & ERM)

Content Marketing Specialist

Technical Architect

Performance Marketing Executive

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