Manesar, Haryana Customer service representative Jobs – 138 Open Jobs Today

Client Service
Cobold Digital —Gurugram District, Haryana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Service Specialist
Zenith Consultant —Gurugram, Haryana
Customer Success Associate – Italian (C1)
THE Career Artist —Gurugram, Haryana
- Up to ₹11,50,000 a year
- Full-time
- English
- Bachelor's degree
- Communication skills
- Commuter assistance
Quick apply

Discover related jobs

Based on your search for customer service representative jobs.

Private Detective
Chercheur Detectives —Delhi, Delhi
Vulnerability Assessment (VAPT): Perform regular "Penetration Testing" on your own systems to ensure no client data can be leaked.
₹1,84,033.48 - ₹10,92,222.91 a year
Quick apply
Fresher Sales
Digitryx —Manesar, Gurugram, Haryana
The candidate will be responsible for generating leads, communicating with prospective clients, understanding customer requirements, and supporting business…
₹20,000 - ₹25,000 a month
Quick apply

I want to receive the latest job alerts for customer service representative in manesar, haryana

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near manesar, haryana

Blinkit , Customer Support jobs in Taj Ganj, Agra, Uttar Pradesh

Customer Success Manager jobs in Gurgaon, Haryana

Manager, Warehouse jobs in Salem, Tamil Nadu

Customer Success Manager jobs in Andheri, Mumbai, Maharashtra

Customer Success Manager jobs in Coimbatore, Tamil Nadu

Customer Success Manager jobs in Thane, Maharashtra

Blinkit , Customer Support jobs in Delhi, Delhi

Work From Home Flipkart, Customer Care Executive jobs in Mansarovar, Jaipur, Rajasthan

Jiomart, Customer Support jobs in Remote

Customer Service Representative jobs in Rohini, Delhi, Delhi

Customer Service Representative jobs in Naroda, Ahmedabad, Gujarat

Customer Service Representative jobs in Punjab

Medical Representative jobs in Lucknow, Uttar Pradesh

Customer Service Representative jobs in Chakala Midc, Mumbai, Maharashtra

Client Service

Cobold Digital
Gurugram District, Haryana

Apply Now

Job details

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Project management
Bachelor's degree
Business Administration
Time management

Full job description

Job Summary

We are looking for a Client Success Executive to join our team to provide support to the current sales process, maintain relationships with existing clients and respond to customer and prospect queries. Our ideal candidate is a professional with knowledge of sales and customer service best practices. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Cobold Digital works to bring only the best of digital technologies to our clients. We expect the same from our team. As a Client Success Executive, You are required to understand the needs of our clients and the type of services that we can offer to them and also make sure every query should be resolved on time. We need you to be immensely passionate about giving the best experience possible with our services to our clients.

Responsibilities

Operate as the lead point of contact for all matters specific to our customers.
Support and coordinate with the tech team to ensure seamless delivery to clients.
Own the product knowledge base.
Map the customer journey and identify improvements at every stage.
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
Address customer concerns and provide solutions to ensure satisfaction.
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion – effectively delivering results to key stakeholders.
Constantly work towards providing innovative strategies for delivering customer delight.
Provide the best customer experience we possibly can to our customers.
Creating a positive onboarding experience for new clients.
Regularly interacting with clients through telephonic calls, email communication, or face-to-face meetings.
Maintaining an accurate record of all existing and potential clients.
Responding to client inquiries in a timely and professional manner.

Requirements

Bachelor’s Degree in Business Administration or an industry-related field.
Minimum of 0-2 years of experience.
Proven work experience as a Client Service Executive.
Working knowledge of Customer Relationship Management (CMR) software.
Ability to work under pressure.
Passionate and proactive: a driven, self-starter who can work independently and as part of a team.
To have good data analysis and data-driven decision-making skills.
Strong project management skills.
Have a high proficiency in Microsoft Office (Excel, Word, Powerpoint) and Keynote.
Excellent time-management, organization, and multi-tasking skills – able to manage all assigned projects and meet deadlines.

Apply Now

Refine Your Search

customer service representative jobs in manesar, haryana

Client Service

Customer Service Specialist

Customer Success Associate – Italian (C1)

Discover related jobs

I want to receive the latest job alerts for customer service representative in manesar, haryana

Explore jobs in more locations

Job Summary

Responsibilities

Requirements

Jobseeker tools

Employer Tools

Browse

Stay Connected