Telangana Customer care specialist Jobs – 109 Open Jobs Today

Data Risk Regulatory Response Lead/Senior Associate Director, Control Manager
HSBC Global Services Limited —Hyderabad, Telangana
- Full-time
4h
Senior UI Designer
Careers at Tide —Hyderabad, Telangana
- Remote
- Mentoring
- Agile
- AI
- Health insurance
- Paid time off
Quick apply
23h
Principal Product Ops Analyst
サイネオス・ヘルス —Madhapur, Hyderabad, Telangana
- Computer Science
- Bachelor's degree
Product Design Specialist
NationsBenefits, LLC —Hyderabad, Telangana
- Full-time
- Bachelor's degree
- Agile
- AI
- Health insurance
Quick apply
4d
Process Associate- Customer Care
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Senior AI Engineer
Teradata —Hyderabad, Telangana
- Full-time
- Hybrid work
- Azure
- Doctoral degree
- Computer Science
Quick apply

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Data Risk Regulatory Response Lead/Senior Associate Director, Control Manager

HSBC Global Services Limited -
Hyderabad, Telangana

Apply Now

Job details

Full-time
4 hours ago

Qualifications

COBIT
Information security
NIST standards
ISO 27001

Full job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Associate Director, Control Manager

In this role you will :

Lead end-to-end delivery of regulator-ready responses for examinations and reviews covering customer data lifecycle controls (collection, use, movement, storage, retention, individual rights and governance) across multiple jurisdictions, ensuring accuracy, clarity and consistency.
Interpret regulatory requests, map them to relevant internal controls, and orchestrate the production of clear, regulatory-ready evidence (e.g., RoPA, DPIAs, data flow maps, retention schedules, control logs, policies / standards and cross-border transfer mechanisms).
Partner with SMEs, control owners, technology and business teams to obtain detailed inputs, validate evidence, and resolve gaps or inconsistencies.
Ensure responses progress through defined quality gates, including peer review and assurance.
Monitor regulatory and industry trends in data risk and controls, anticipate emerging examination themes, and drive post-engagement lessons learned and continuous improvement.
Coach, mentor and develop Regulatory Engagement Specialists to strengthen domain capability, writing quality and consistency of delivery.

To be successful you will :

7+ years’ experience in data risk and controls, privacy / data governance, or information security, with direct ownership of responses to regulatory requests for information.
Deep working knowledge of technology-enabled data lifecycle controls covering consent/choice, notices, data use, data movement/sharing (including cross-border transfers), storage/retention and records management, and individuals’ rights and how these controls are evidenced through artefacts, logs and operating procedures.
Experience engaging across multiple regulators and jurisdictions in parallel (e.g., MAS, HKMA, RBI, FCA and/or equivalents), including managing differing expectations, timelines and evidence standards.
Ability to translate complex technical and control information into clear, structured, regulator-ready narratives (what the control is, how it operates, how it’s tested/assured, and what evidence proves it).
Proven experience working across control owners, SMEs, Technology, Risk, Compliance, Legal and business teams to gather inputs, resolve gaps, and drive timely sign-off. Strong leadership and coaching skills, with experience guiding specialist teams . Excellent written communications skills and the ability to challenge inconsistencies or unclear information
Strong understanding of risk and control frameworks, regulations and industry guidelines relevant to your domain
(e.g. NIST, GDPR, COBIT, ISO 27001, ITIL)
Ability to manage multiple concurrent engagements with senior stakeholders in a fast-moving environment,
balancing pace with accuracy, confidentiality and auditability.
Desirable Skills / Certifications- Experience in regulatory engagements in financial services

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India

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customer care specialist jobs in telangana

Data Risk Regulatory Response Lead/Senior Associate Director, Control Manager

Senior UI Designer

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Process Associate- Customer Care

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