SWARAN SOFT SUPPORT SOLUTIONS PVT. LTD.
— Tech Simplified —
http://swaransoft.com| Gurugram, India |UAE | Estonia| USA
NOW HIRING: AGENTIC AI / ML
Enterprise AI Division | 4–8 Years Experience
Role Snapshot
Company
Swaran Soft Support Solutions Pvt. Ltd.
Division
Agentic AI Consulting & Managed Services
Location
Gurugram (HQ) | UAE postings available
Employment Type
Full-Time
Know More
http://swaransoft.com
About Swaran Soft
Swaran Soft is an enterprise AI and digital transformation company headquartered in Gurugram, India, with offices in the UAE, Estonia, and the USA. Our Agentic AI Consulting & Managed Services division is our fastest-growing practice — building intelligent automation platforms for large Indian and Middle Eastern enterprises.
We combine open-source infrastructure, India-localised AI (including sovereign models like Sarvam AI, BharatGen, and Krutrim), and deep integrations with WhatsApp, Microsoft Teams, CRM, and telephony stacks. Our proposition is simple: AI that speaks your language — literally.
Visit http://swaransoft.com to
explore our work, our culture, and what it means to be part of a team building
AI-first solutions for India's largest enterprises.
The Opportunity
We are scaling our Agentic AI team to meet strong demand from enterprise clients across BFSI, telecom, healthcare, and manufacturing. You will work directly on live client implementations — designing, building, and operating intelligent agent systems that handle real workflows, real data, and real outcomes.
Whether you are a mid-level engineer ready to take ownership of an agent pipeline, or a senior engineer who wants to architect multi-agent systems at enterprise scale — we have a seat at the table for you.
What You Will Build:-
-
Autonomous AI agent workflows using N8N, LangChain, CrewAI, and custom orchestration layers
-
Multilingual voice and text agents supporting 9+ Indian languages for enterprise operations
-
Smart ticketing and escalation systems backed by Supabase with real-time Postgres and RLS
-
Voice AI pipelines integrating STT/TTS (Whisper, PlayHT, ElevenLabs) with telephony APIs (Exotel, Twilio, Ozonetel)
-
LLM routing layers using Ollama, OpenRouter, Mistral, and Indian sovereign models
-
NLP pipelines for sentiment analysis, intent detection, tone classification, and call summarisation
-
Enterprise integrations across WhatsApp (Cloud API), Microsoft Teams, Zoho, Freshdesk, ServiceNow, Outlook, and Gmail
-
Role-based access control (RBAC) and user management systems using Supabase Auth
-
Docker/Kubernetes deployable solutions for cloud, hybrid cloud, and on-premise environments
-
Persona-based dashboards using open-source dashboarding frameworks connected to Supabase
You have designed and shipped production-grade AI systems. You are comfortable owning the full architecture of an enterprise agent deployment — from LLM selection and orchestration to integration, security, and client communication.
Responsibilities:-
-
Architect end-to-end Agentic AI platforms for enterprise clients — from pilot to full rollout
-
Design multi-agent orchestration systems with dynamic LLM routing and fallback strategies
-
Lead technical delivery of 8-week pilot engagements with CXO-level client stakeholders
-
Define and enforce AI system architecture standards, security patterns, and data governance frameworks
-
Evaluate and integrate Indian sovereign AI models (Sarvam AI, BharatGen, Krutrim) alongside global LLMs
-
Build modular, Docker/Kubernetes-deployable agent infrastructure for cloud and on-premise environments
-
Set up full audit trail systems, RBAC frameworks, and compliance-ready logging for enterprise deployments
-
Mentor junior engineers and contribute to Swaran Soft's internal AI capability development
-
Collaborate with CFO and CSO stakeholders on technical scoping, solution design, and proposals
Must-Have Skills:-
-
7+ years of software engineering, with 3+ years directly on AI/ML or LLM-based systems
-
Deep experience with agentic frameworks: LangChain Agents, CrewAI, AutoGen, or custom orchestration
-
Strong proficiency in Python (FastAPI / Flask) and one of Node.js / TypeScript
-
Advanced Supabase or PostgreSQL knowledge including RLS, triggers, and real-time subscriptions
-
Production experience with workflow orchestration platforms (N8N preferred)
-
Proven experience with Kubernetes, Docker Compose, and VPC/hybrid cloud deployments
-
Enterprise integration experience: CRM (Zoho/Freshdesk/ServiceNow), messaging (Teams/WhatsApp), telephony (Exotel/Twilio)
-
Understanding of enterprise security requirements: RBAC, audit logging, SOC 2, data residency
Good to Have:-
-
Experience with Indian sovereign AI models or multilingual NLP for Hindi, Tamil, Telugu
-
Background in building voice AI systems (STT/TTS pipelines, call centre automation)
-
Published work, open-source contributions, or speaking at AI/tech conferences
-
Exposure to Middle Eastern enterprise markets or prior work with UAE clients
What We Offer:-
-
Work at the frontier of Agentic AI — real enterprise deployments, not internal tools or demos
-
Exposure to large Indian and Middle Eastern enterprise clients from day one
-
First-mover advantage building with India-localised AI models — Sarvam AI, BharatGen, Krutrim
-
A flat, founder-led team with direct access to Yogesh Huja (Founder & CEO) and leadership
-
Flexible working — Gurugram HQ with remote-friendly culture and UAE posting options
-
Continuous learning budget, conference access, and open-source contribution time
-
Competitive compensation benchmarked to enterprise AI market rates
-
Opportunity to grow into Practice Lead or AI Architect roles as the division scales
Life at Swaran Soft:-
We are a team of builders, not buzzword collectors. Our people work directly with enterprise clients, take ownership of complex systems, and see their work deployed at scale across India and the Middle East.
Our culture is built on three values: technical rigour, client obsession, and intellectual honesty. We move fast, we document well, and we celebrate shipping.
Visit http://swaransoft.com to learn
more about our team, our projects, and what it means to build AI for India's
most complex enterprises.
READY TO BUILD THE FUTURE OF ENTERPRISE AI?
Send your CV and a brief note on a project you're proud of to:
Subject line: Agentic AI Engineer — [Junior/Senior] — Your Name
Explore our work: http://swaransoft.com
Swaran Soft Support Solutions Pvt. Ltd. |Gurugram, India | UAE| Estonia |USA | http://swaransoft.com
Swaran Soft is an equal opportunity employer. All qualified applicants are encouraged to apply.
