Maya Puri Delhi Delhi Senior sales specialist Jobs – 138 Open Jobs Today

Contact Center Senior Specialist
MasORange —Gurugram, Haryana
- Full-time
- Remote
- Azure
- Customer service
- Salesforce
- Health insurance
- Work from home
1d
Sr. Delivery Consultant-AI/ML, ProServe
AWS ProServe IN - Karnataka —Gurugram, Haryana
- Full-time
- Computer Science
- SQL
- AWS
12d
Founder's Office | GTM
VG INNFRA —Pitampura, Delhi, Delhi
- ₹30,000 - ₹45,000 a month
- Full-time
- Sales
- Customer service
- English
- Paid time off
- Work from home
Quick apply
2d
Senior Salesforce Business Analyst
ERM Group —Delhi, Delhi
- Full-time
- Hybrid work
- Salesforce
- Continuous improvement
- Agile
2d
Solutions Consultant 2
Palo Alto Networks —Delhi, Delhi
- Full-time
- Travel
- Communication skills
Sr. Application Architect
AWS ProServe IN - Karnataka —Gurugram, Haryana
- Full-time
- Computer Science
- Java
- AWS
Digital Marketing Specialist
go4WorldBusiness.com —Delhi, Delhi
- Weekend availability
- Social media management
- English
- Master's degree
Senior Manager-EP-Client Servicing|International|09092025
Majorel India —Gurugram, Haryana
- Full-time
- Remote
- Work from home
Analyst - Marketing 4A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- English
Quick apply
8d
Digital Solution Area Specialists
Microsoft —Gurugram, Haryana
- Full-time
- Azure
- Sales
- Master's degree
1d
Application Engineer - Railways
SKF —Gurugram, Haryana
- Bachelor's degree
- Manufacturing
- Communication skills
Sr. Specialist - F&A - R2R - External Reporting 4C
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Oracle
- ERP systems
- English
Quick apply
Senior Technical Architect - CG Cloud
Salesforce —Gurugram, Haryana
- Full-time
- Oracle
- Salesforce
- AI
Sr. Associate - FCRM 5B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- English
- Research
- Finance
Quick apply
Senior Business Development Representative (Partner Credit Services - Funding Options)
Careers at Tide —Delhi, Delhi
- Sales
- Salesforce
- Communication skills
- Work from home
Quick apply
Principal Technical Consultant, ServiceNow
AHEAD —Gurugram, Haryana
- Full-time
- Remote
- APIs
- AI
AI/ML Computational Science Specialist
Accenture —Gurugram, Haryana
- Full-time
- Azure
- Databases
- SQL
Asst. Manager – Domestic Sales Req Exp: 03- 5 Years
Northguru —Delhi, Delhi
- Bachelor's degree
Specialist - F&A - MDM 4A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Finance
- Master's degree
Quick apply
8d
Specialist/Sr. Specialist - Electric & Automation (Processing Line) (m/f/d)
SMS group —Gurugram, Haryana
- Online application
- Master's degree
- Programmable logic controllers
- Software development

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Contact Center Senior Specialist

MasORange -
Gurugram, Haryana

Apply Now

Job details

Full-time
1 day ago

Benefits

Health insurance
Work from home
Flexible schedule

Qualifications

Azure
Customer service
Call centre
Salesforce
AWS
IVR
JavaScript
SDKs
Scripting
APIs
Communication skills
Python

Full job description

Available in 2 locations

Available in 2 locations See allSee all

Contact Center Senior Specialist

Available in 2 locations

GURGAON,HARYANA,INDIA

GURGAON,INDIA

Category: Business & Sales

588188

Regular

Full-time

Orange Business

Publication date : Jun 05, 2026, 12:00AM

Contract duration :

Orange Business is here!

About us

Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

As a Contact Center Senior Specialist, your mission is to elevate our customer service experience by efficiently resolving complex issues and integrating cutting-edge technologies that drive operational excellence.

Troubleshoot and resolve escalated Level 2 & 3 incidents related to IVR, call routing, SIP trunks, and omnichannel interactions.
Work with Genesys Support and vendors to resolve critical platform issues.
Manage incident response and root cause analysis (RCA) for outages and service disruptions.
Provide operational support on Genesys Cloud CX, NICE CX One, and Webex CC solutions based on business requirements.
Develop and configure IVR flows, call routing strategies, and omnichannel interactions.
Integrate Genesys Cloud with CRM systems, databases, and third-party applications.
Optimize ACD, Workforce Management, and Workforce Engagement Management features.
Guide the team on daily monitoring, maintenance, and troubleshooting of Genesys environments.
Provide support for complex issues, collaborating with Genesys Support as necessary.
Analyze call flows, reporting metrics, and KPIs to improve performance effectively.

About you

You are an experienced Contact Center Engineer with over five years in the field and a strong focus on Genesys Cloud CX. Your technical proficiency is complemented by your ability to communicate effectively, troubleshoot complex issues, and foster team collaboration in a dynamic environment.

Your professional skills:

You possess over five years of experience in Contact Center Engineering and at least three years of hands-on experience with Genesys Cloud CX.
Your deep understanding of ACD, IVR, SIP, WebRTC, and omnichannel features allows you to deliver exceptional service.
You have a proven history of successfully integrating Genesys Cloud with various CRM systems like Salesforce and Microsoft Dynamics.
Your proficiency in APIs, SDKs, and scripting languages such as JavaScript and Python enhances system functionality.
You demonstrate strong knowledge of cloud platforms such as AWS, Azure, and GCP, including security best practices.

Your soft skills:

You excel in problem-solving and troubleshooting, effectively addressing and resolving diverse challenges.
Your excellent communication skills enable you to collaborate successfully within a team and with stakeholders.
You adapt swiftly to changing environments, showcasing your curiosity and passion for learning.
Your strong leadership qualities inspire your colleagues and promote a positive, collaborative atmosphere.
You exhibit open-mindedness while maintaining high standards, balancing demands with a human touch.

At Orange, we empower you to solve problems creatively, fuel your tech ambitions, and explore new solutions that challenge the status quo. Join us to not only drive operational success but also foster a culture of learning and collaboration. With our commitment to innovation and your passion for technology, together, we can redefine customer experiences and make a lasting impact.

What we offer

Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
Professional Development: training programs and upskilling/re-skilling opportunities.
Career Growth: Internal growth and mobility opportunities within Orange.
Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
Reward Programs: Employee Referral Program, Change Maker Awards.

Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.

At Orange, only your skills matter.

Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.
Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.

Apply Now

Refine Your Search

senior sales specialist jobs in maya puri delhi delhi

Contact Center Senior Specialist

Sr. Delivery Consultant-AI/ML, ProServe

Founder's Office | GTM

Senior Salesforce Business Analyst

Solutions Consultant 2

Sr. Application Architect

Digital Marketing Specialist

Senior Manager-EP-Client Servicing|International|09092025

Analyst - Marketing 4A

Digital Solution Area Specialists

Application Engineer - Railways

Sr. Specialist - F&A - R2R - External Reporting 4C

Senior Technical Architect - CG Cloud

Sr. Associate - FCRM 5B

Senior Business Development Representative (Partner Credit Services - Funding Options)

Principal Technical Consultant, ServiceNow

AI/ML Computational Science Specialist

Asst. Manager – Domestic Sales Req Exp: 03- 5 Years

Specialist - F&A - MDM 4A

Specialist/Sr. Specialist - Electric & Automation (Processing Line) (m/f/d)

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