Noida Uttar Pradesh Virtual customer service Jobs – 128 Open Jobs Today

Client Partner - Semiconductor
Quest Global —Noida, Uttar Pradesh
- Full-time
- Sales
- Communication skills
- Negotiation
Quick apply
6d
Technical Lead (Support & Operations)
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Full-time
- Azure
- Microsoft Outlook
- Customer service
1h
Sr Technical Lead (Support & Operations)
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Full-time
- Azure
- Microsoft Outlook
- Customer service
1h
Senior Software Engineer I
Optum —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- English
- Health insurance
Measurement & Report Senior Analyst
Accenture —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Enterprise Account Manager
Thales —Noida, Uttar Pradesh
- Full-time
Senior Software Engineer
Thales —Noida, Uttar Pradesh
- Full-time
- Software troubleshooting
- System design
- C++
13d
Platform Engineer - Orchestration (Paris/Noida)
Brevo —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Scripting
- AI
- Communication skills
- Health insurance
Quick apply
ServiceNow Developer Technical Lead
Sopra Steria —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Databases
- JavaScript
Quick apply
SeniorAdministrator - CitrixVirtualDesktopsEssentials
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Communication skills
BDM (Modern Workplace)
VTS Infosoft —Noida, Uttar Pradesh
- Azure
- Sales
- Presentation skills
Senior iOS Simulator Automation Engineer
Sauce Labs Inc. —Noida, Uttar Pradesh
- Hybrid work
- Agile
- Communication skills
Quick apply
Active Directory Architect
BirlaSoft —Noida, Uttar Pradesh
- Azure
Field Sales Executive Tata Motors AAV
Ashok Auto Ventures LLP —Ghaziabad, Uttar Pradesh
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Network Architect
BirlaSoft —Noida, Uttar Pradesh
- Azure
- AWS
- Computer networking
Senior Microsoft Infrastructure Engineer
ProVal Technologies —Noida, Uttar Pradesh
- Full-time
- Azure
- Microsoft Outlook
- Software troubleshooting
Quick apply
Lead full-stack Engineer (C#, Angular) - OTC Product Area
SimCorp A/S —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Doctoral degree
- Computer Science
Senior UiPath Developer
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Computer Science
- DevOps
- Analysis skills
- Health insurance
ServiceNow Developer Module Lead
Sopra Steria —Noida, Uttar Pradesh
- Full-time
- Databases
- Bachelor's degree
- JavaScript
Quick apply
Platform Engineer - Data Storage
Brevo —Noida, Uttar Pradesh
- Weekend availability
- Hybrid work
- SQL
- Linux
- Commuter assistance
- Health insurance
Quick apply

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Client Partner - Semiconductor

Quest Global -
Noida, Uttar Pradesh

Quick apply

Job details

Full-time
6 days ago

Qualifications

Pricing
Sales
Account management
Communication skills
Negotiation

Full job description

Job Requirements

At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

Key Responsibilities

Revenue and Profit Growth. Lead overall effort to grow [Account] account revenue and profit to emerge as a key strategic partner for [Account].
Relationships. Leverage existing customer relationships with [Account] engineering influencers and decision makers at both executive and mid-level manager levels. Develop and expand relationships with senior and mid-level customers.
Account Analysis, Plans and Implementation. Develop and implement in-depth analysis and strategic account planning (StrAP) for [Account] to identify key focus areas for growth including account headcount, competitive analysis, customer needs per engineering service area, SWOT, Quest relationship summary and Quest capability gaps. Make key business decisions on what services/solutions to pursue and invest in.
Unsolicited Campaigns. Identify and lead unsolicited, strategic campaigns to grow the account. Leverage Quest relationships, influence customer decision makers, monitor milestones, track action item progress and lead the campaign proposal effort.
Solicited Proposals. Lead and manage all solicited proposal responses for all new business services or customers. Develop plans and proposals to realize the revenue target from the account, quarter on quarter.
Expand to New Locations/ Divisions. Develop and implement plans to enter new geographies or divisions of [Account] as per the strategic account plan.
Customer Communications. Hold quarterly customer reviews, lead/author Account Branding Newsletters and other communications per Quest process.
Cross Sell and Up Sell. Leverage Quest best practices and from other accounts, to develop and operationalize plans to introduce new services to [Account].
Annual Budgets and Forecasts. Lead efforts to create annual revenue and expense forecasts as well as monthly rolling revenue forecasts.
Lead ‘Virtual Account Unit’ (VAU). Lead sales-delivery matrixed team for [Account]. Coordinate efforts, hold weekly meetings and lead monthly report out to Quest Sales & Delivery executives.
Invest Sales Discretionary Funding. Identify, approve, and monitor internal investments for operations support to achieve target growth opportunities.
Billing Rate Negotiations. Lead efforts to establish rates that leverage value pricing. Includes data gathering, analysis, proactive engagement of customer champions, pricing strategies, competitive positioning, competitor assessment, etc.

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.

Work Experience

Deep domain knowledge of the [Vertical] Vertical, specifically [sub sectors], with knowledge of products & lifecycle, engineering & manufacturing processes, major OEMs, major engineering services suppliers, external drivers and funding.
Strong relationships with senior and mid-level technical managers at [Account]
[Account] engineering knowledge and complete product life-cycle knowledge including,
Engineering processes including design, manufacturing, analysis, aftermarket, quality, fielded product support (both software & hardware)
challenges related to cost, delivery, schedule, or support
internal funding process including timing, influencers and approvals
outsourcing processes, funding, upcoming changes and leadership
Existing major outsourcing suppliers including SWOT and [Account’s] assessment of respective suppliers
Strong commercial skills and experience including selling process, negotiating, pricing, costing, discount structures, terms and conditions, sales strategy development, execution and sales proposal development.
Understanding of relevant/adjacent technologies and competitor’s services.
Experience in authoring complex proposals; experienced in negotiating master service contracts and long-term agreements.
Experience working with global remote team / offshore delivery model environment
Proven ability to grow businesses profitably
Experience with sales and account management and in developing strategic plans
Experience leading cross functional teams
Excellent interpersonal and communication skills, both verbal and written and ability to communicate effectively at all levels.
Results driven, high energy, self-motivated, persistent and able to work independently
Decisive, analytical, strategic thinker.

Quick apply

Refine Your Search

virtual customer service jobs in noida uttar pradesh

Client Partner - Semiconductor

Technical Lead (Support & Operations)

Sr Technical Lead (Support & Operations)

Senior Software Engineer I

Measurement & Report Senior Analyst

Enterprise Account Manager

Senior Software Engineer

Platform Engineer - Orchestration (Paris/Noida)

ServiceNow Developer Technical Lead

SeniorAdministrator - CitrixVirtualDesktopsEssentials

BDM (Modern Workplace)

Senior iOS Simulator Automation Engineer

Active Directory Architect

Field Sales Executive Tata Motors AAV

Network Architect

Senior Microsoft Infrastructure Engineer

Lead full-stack Engineer (C#, Angular) - OTC Product Area

Senior UiPath Developer

ServiceNow Developer Module Lead

Platform Engineer - Data Storage

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