Up Customer support representative Jobs – 94 Open Jobs Today

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- Full-time
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Presales-Cloud Architect

Sopra Steria -
Noida, Uttar Pradesh

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Job details

Full-time
3 days ago

Qualifications

Microsoft Windows Server
Cloud infrastructure
Azure
Cloud architecture
PaaS
Windows
Sales
SQL
AWS
Virtualization
Terraform
Linux
PowerShell
IaaS
Active Directory

Full job description

Company Description

About Sopra Steria
Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of €5.6 billion.
The world is how we shape it.

Job Description

Role Overview

Cloud Technology Enthusiast who love solving business problems using technology. Candidate should have excellent experience with diverse customer and partner facing roles supported technical aspects of sales activities for the technology products and services such as Cloud –PaaS & IaaS, Databases & tools and Systems.

You will be a key player in the pre-sales process and be able to understand complex customer environments and be able to build close customer relationships.

What you will be doing

Take full ownership of technical pre-sales activities, driving solution strategy, competitive positioning, and customer success.
Develop and deliver high-impact proposals, ensuring alignment with client needs and industry best practices.
Conduct C-level client interactions, technical workshops, and deep-dive discussions to position solutions effectively.
Uses their recognised expertise to resolve issues
Act as a trusted advisor and technology thought leader, guiding clients through their cloud transformation journeys.
Demonstrable experience leading teams and pitching to clients
Identifies and controls risks
Good command of the market in their domain: competitor products, trends, changes in regulations
Internally and, where relevant, externally recognised expertise in one or more business domains
Oversees performance (profitability, lead-times, quality) within their scope
Advises senior business representatives on choices and implementation of a product
Is a key player in pre-sales in Cloud offerings and helps identify sales opportunities
Contributes to steering product developments in liaison with Practice Director

Essential skills and experience

Demonstrable experience in Azure and or AWS with a technical background and experience in technology deployments
Demonstrable knowledge of Microsoft solutions and their application to a clients cloud strategy
Strong leadership in orals during RFPs, client executive briefings, and high-stakes technical demonstrations.
Demonstrable experience of leading engagements and managing client stakeholders
Ability to engage and influence C-level executives, technical leaders, and business stakeholders.
Good command of the market in their domain: competitor products, trends, changes in regulations
Internally and, where relevant, externally recognised expertise in one or more business domains
Recognised in one or more business domains and recognised expertise with one or more products or product groups as a whole
Expertise in workshop facilitation techniques, particularly the fundamentals of co-design work
Good command of the impacts of agility
Good command of and transfers motivational management practices
Demonstrated experience managing several complex product assessment tasks

Attributes and Qualities

High level of written and oral communication
Appetite for business challenge
Ability to motivate and inspire colleagues
Customer orientated approach
Innovative
Problem solving skills

Total Experience Expected: 10-14 years

Qualifications

Microsoft Azure / AWS Solutions Architect Expert
Azure IaaS (virtual machines, storage, networking, security).
Azure Backup & Recovery Services.
Azure Governance (Blueprints, policies, tagging, cost management).
Azure SQL Databases (Managed Instances, PaaS, IaaS).
Azure Security (Zero Trust, Defender for Cloud, Sentinel, Azure AD, AIP).
Azure Serverless and integration (Batch, Function, Logic Apps, EventGrid).
Azure Containers (AKS, ACI, ACR).
Active Directory\Entra ID (Azure AD, Azure AD DS, on premises AD DS).
On premises infrastructure, virtualisation technologies or applications
Experience with Windows Server\Linux OS.
Experience with Infrastructure as Code (ARM, Bicep, Terraform, PowerShell).

Additional Information

Desirable skills and experience It would be great if they had…

An ability to see the bigger picture, understanding where activities are inter-related while ensuring dependencies are clear and appropriately managed to achieve success
Adaptable and flexible to new work requests and highly demanding priorities
Honed abilities to motivate and support others to achieve a common business goal
Good knowledge of at least one business domain

Key performance indicators How will they be measured?

Feedback from customers and colleagues
Growth of the Practice
Knowledge acquisition of more junior members of the practice
Utilisation

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.

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Refine Your Search

customer support representative jobs in up

Presales-Cloud Architect

Sales Coordinator

Supv, Customer Svc

AI Analyst

D365 F&O Developer

Forward Deployed Engineer

Sales Trainer

Senior IT Developer

Account Executive

ADE - Zone 2

AM - CS

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