Job Overview
About the Role:The team:
This role will be part of a newly formed team within Corporate Technology whose role is to support Finance and HR. They will be responsible for all of the technology services that are provided internally and by vendors.
Responsibilities and impact:
The SAP Technical & Platform Lead will serve as the hands-on engineering and operational leader for Osttra’s SAP implementation. This role is responsible for the end-to-end operational lifecycle, system connectivity, and technical management of the SAP platform, while also overseeing the broader corporate technology suite including Dayforce (HCM). Based in Gurugram, the position ensures that internal transactional architectures are highly stable, automated, and seamlessly integrated with upstream and downstream boundary applications.
This is an execution-focused, infrastructure-aware engineering leadership role. The successful candidate will blend strategic vendor coordination with deep SAP platform expertise, directly managing a small, agile local team of 4–5 engineering professionals covering both SAP and Dayforce platforms, alongside overseeing third-party Application Management Services (AMS) vendor support.
Key Responsibilities
Team Leadership & Vendor Governance
- Team Direction: Direct, coach, and mentor a core local team of 4–5 technical professionals in India covering the SAP and Dayforce platforms, translating global roadmaps into executable daily sprints.
- AMS Vendor Accountability: Manage day-to-day delivery and hold Application Management Services (AMS) partners and third-party vendors strictly accountable to contractually agreed technical SLAs.
- SAP RISE Coordination: Manage daily interactions with SAP's cloud teams regarding the SAP RISE hosted managed cloud environment, coordinating infrastructure administration, routine patching, and logging Service Requests (SRs).
Platform Management
- Service Management: Directly responsible for day to day IT Service Management - ensuring there is a proactive and robust process for managing incidents, problems and change.
- Connectivity Management: Own and manage the overall technical boundaries, system connectivity, and network infrastructure remaining directly in Osttra's control.
- Environment Control: Maintain the health, security, and access controls of non-production integration and testing environments to ensure zero disruption to live operations.
Integration, Middleware & Data Integrity
- Middleware Architecture: Oversee data mapping, file transfer (FTP) capabilities, and secure data flows between SAP and peripheral applications utilizing the SAP Integration Suite (SIS).
- Ledger Boundary Control: Secure and optimize automated data ingestion points and APIs on the financial ledger side where upstream transactional or billing data enters the accounting environment.
- Bespoke Cloud Support: Monitor and maintain external integration utilities, such as the Java-based Vertex SAP Integration Component (SIC) hosted on Google Cloud Platform (GCP) virtual machines.
Technical Governance & Defect Resolution
- Advanced Troubleshooting: Act as the ultimate technical escalation point for complex platform defects, utilizing deep database and coding insights to resolve issues standard vendor or AMS support cannot easily fix.
- Data Optimization: Apply architectural understanding of SAP to actively optimize system queries and code objects.
- Compliance Guardrails: Ensure all technical configurations, security permissions, and master data structures strictly align with global data privacy frameworks (e.g., GDPR for HR data) and internal financial controls.
What we’re looking for:
Technical Expertise
Core SAP Platform & Infrastructure (Required)
- Vendor & AMS Management: Proven experience managing third-party enterprise application vendors and AMS providers, specifically coordinating infrastructure administration within an SAP RISE or equivalent managed cloud environment.
- Automation Engineering: Demonstrated experience building automated system monitoring frameworks, alert triggers, and ticketing system integrations (e.g., Jira).
- Database & Development Mechanics: Solid technical familiarity with the HANA database environment and the ability to read or modify SAP code objects (e.g., ABAP) to fix critical sorting or performance defects.
Cloud & Middleware Specializations (Good to Have)
- SAP Integration Suite (SIS): Understanding of SIS middleware architecture, data mapping rules, and file transfer (FTP) integrations.
- Cloud Infrastructure (GCP): Familiarity with Google Cloud Platform (GCP) virtual machine environments and hosting parameters for Java-based integration components.
- Dayforce and Human Capital Management (HCM): Familiarity of Dayforce or other HCM systems
Professional Experience & Competencies
- Leadership & Team Building: Proven track record of managing and optimizing a small technical team (4–5 people) handling multi-platform corporate environments (ERP/HCM).
- Execution Track Record: Proven background translating technical corporate requirements into stable, live, hands-on infrastructure and software solutions.
- Clear Communication: Strong capability to bridge the gap between third-party cloud engineers, internal developers, and non-technical business stakeholders (CFO, Head of HR).
What Success Looks Like (12–18 Months)
- Platform Stabilization & Visibility (6 Months): Successfully establish automated alerting and Jira monitoring configurations across the SAP landscape, minimizing manual status checks and improving incident response times.
- Resource & Support Alignment (12 Months): Fully optimize the workflow between the internal 4–5 person team and the external AMS vendor, achieving high user satisfaction scores regarding the stability and response times of the SAP and Dayforce platforms.
- Operational Velocity (Ongoing): Deliver all ongoing platform changes, network adjustments, and structural system updates with a low disruption rate to core global operations
The location: Gurgaon,India
Our Benefits: Global vision, local impact
- At OSTTRA, our benefits philosophy offers a market-competitive package that reflects our position as an industry leader. We want to ensure you feel valued, secure, and empowered wherever you are in the world.
- Our approach is built on three core pillars:
- Global foundations: We provide a baseline of excellence across all our offices, focusing on comprehensive Health & Wellness, Financial Security, and Work-Life Balance. No matter your location, you are part of a culture that prioritizes your holistic well-being.
- Locally tailored: We benchmark in each market to ensure our packages are genuinely competitive where you live and work.
- Flexibility and growth: We empower you to work in a way that suits your life. This includes a hybrid working model, generous leave policies, and a commitment to your continuous professional development.
The Trust employee ownership plan
Every employee at OSTTRA is an owner, and a member of The Trust, our employee ownership programme. Our distinct culture encourages colleagues to think and act like owners and raise the bar constantly. This plan reflects our belief that when we work together to build a stronger, more valuable organisation, then all colleagues should benefit from the value we create.
About OSTTRA
We build and operate the infrastructure that the world’s post-trade financial system runs on. Launched in 2021, we have unified more than 20 years of heritage and expertise from four industry leaders into a single, integrated business.
Today,we operate a trusted network that connects thousands of market participants to streamline end-to-end workflows, from trade capture through portfolio optimisation.We translate industry change into workable process, engineering an open, intelligent ecosystem that removes friction and reduces risk for the global markets.
Our distinct ownership culture is underpinned by four behaviours: boldness, curiosity, accountability, and collaboration. In 2025 we were acquired by KKR, one of the world’s most successful private equity firms, and are on a journey of growth and impact.
Joining our team now is a unique opportunity - you will help to shape the next generation of post-trade, transform shared infrastructure into shared benefit, and accelerate your own career. Learn more atwww.osttra.com.
Equal opportunity employer statement at OSTTRA
We are committed to fostering a connected and engaged workplace where all colleagues have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasise fairness, transparency, and merit, ensuring that we attract and retain the best talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive and operate the infrastructure that the world’s post-trade financial system runs on
