Mumbai, Maharashtra Data entry associate Jobs – 106 Open Jobs Today

Cross Technology Service Delivery Field Support Engineer (L1)
NTT DATA —Mumbai, Maharashtra
- Full-time
- Oracle
- Bachelor's degree
Senior Accountant
H V PATEL & ASSOCIATES —Kharghar, Navi Mumbai, Maharashtra
- ₹20,000 - ₹55,000 a month
- Email
- Microsoft Excel
- Master's degree
- Bachelor's degree
Quick apply
Digital Product Manager- Band 1
Procter & Gamble —Mumbai, Maharashtra
- Full-time
- Azure
- Computer Science
- Master's degree
19h
Associate Hydraulic Engineer
Buro Happold —Mumbai, Maharashtra
- AutoCAD
- Master's degree
- Analysis skills
- Health insurance
CA Article Assistant
Somesh Chandak and Associates —Mumbai, Maharashtra
- ₹10,000 - ₹15,000 a month
- Email
- Microsoft Excel
- Bachelor's degree
- Accounting
- Commuter assistance
- Paid time off
Quick apply
DT Audit
Beacon Trusteeship Limited —Mumbai, Maharashtra
- Full-time
- Analysis skills
- Accounting
- In-person
Quick apply
Audit Assistant
P. N. Ghadigaonkar & Associates —Kharegaon, Thane, Maharashtra
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Excel
- 12th Pass
- Analysis skills
Quick apply
Associate/Senior Associate
Mettler Toledo —Mumbai, Maharashtra
- Night shift
- Microsoft Excel
- English
- Communication skills
- Health insurance
Senior Technical Support Engineer-5
NTT DATA —Mumbai, Maharashtra
- Full-time
- Azure
- Oracle
- Windows
Senior Associate
PwC —Shivaji Park, Mumbai, Maharashtra
- Full-time
- Master's degree
- Business development
- Travel
Cross Technology Service Delivery Field Support Engineer (L1)
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Oracle
- Bachelor's degree
Executive Housekeeper @Ibis Mumbai Vikhroli
AccorHotel —Mumbai, Maharashtra
- Full-time
- Management
- Inventory management
- Microsoft Office
Quick apply
13d
Accountant
Jay Associates —Thane, Maharashtra
- From ₹20,000 a month
- Full-time
- Microsoft Excel
- Accounting
- Data entry
Quick apply
Finance Executive- Accounts Payable
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- 12th Pass
- Supervising experience
13d
Front Desk Receptionist
Prashant Mittal and Associates —Malad, Mumbai, Maharashtra
- ₹15,000 - ₹30,000 a month
- Microsoft Access
- Customer service
- Administrative experience
Quick apply
9d
Server Load Balancer Engineer (L1)
NTT Ltd —Mumbai, Maharashtra
- Full-time
Receptionist
Siddharth Builders and Developers —Kharghar, Navi Mumbai, Maharashtra
- ₹15,000 - ₹22,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
CA Articleship
ZADN and Associates LLP —Fort, Mumbai, Maharashtra
- ₹8,000 - ₹12,000 a month
- Part-time
- Analysis skills
- Bachelor's degree
- In-person
- Paid time off
Quick apply
Senior Manager
Bank of America —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Microsoft Access
- Oracle
21h
Client Ownership Associate
Boi Axa —Mumbai, Maharashtra
- Bachelor's degree
- Data entry
- Communication skills

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Cross Technology Service Delivery Field Support Engineer (L1)

NTT DATA -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Oracle
Load balancing
CCNA
VoIP
Bachelor's degree
Research & development
Juniper
Information Technology

Full job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Cross Technology Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line remote and/or onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Cross Technology Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

What you'll be doing

Key Responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provide sfirst line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

Knowledge and Attributes:

Good communicate skills, both verbal and written
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.
Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc.
Collaboration certifications such as - Valid CCNA Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; and Webex Calling certification advantageous.

Required Experience:

Entry level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony.
Entry level experience in technical support to clients.
Entry level experience in diagnosis and troubleshooting.
Entry level experience providing remote support in Collaboration technologies.
Entry level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.).
Entry level understanding of Network routing and switching.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Apply Now

Refine Your Search

data entry associate jobs in mumbai, maharashtra

Cross Technology Service Delivery Field Support Engineer (L1)

Senior Accountant

Digital Product Manager- Band 1

Associate Hydraulic Engineer

CA Article Assistant

DT Audit

Audit Assistant

Associate/Senior Associate

Senior Technical Support Engineer-5

Senior Associate

Cross Technology Service Delivery Field Support Engineer (L1)

Executive Housekeeper @Ibis Mumbai Vikhroli

Accountant

Finance Executive- Accounts Payable

Front Desk Receptionist

Server Load Balancer Engineer (L1)

Receptionist

CA Articleship

Senior Manager

Client Ownership Associate

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