Up Customer support coordinator Jobs – 94 Open Jobs Today

Export Customer Coordinator
Queens Bay International —Ghaziabad, Uttar Pradesh
- ₹15,000 - ₹30,000 a month
- Full-time
- English
- In-person
- Cell phone reimbursement
- Work from home
Quick apply
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- Email
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- AI
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Coffs Harbour City Council —Nowshera Murai, Uttar Pradesh
- From ₹59,000 a year
- Full-time
- Construction
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Manager-International Business Development
Ocean Websoft —Lucknow, Uttar Pradesh
- Email
- Sales
- Communication skills
Sales Coordinator
Kalco Alu-Systems —Ghaziabad, Uttar Pradesh
- Up to ₹35,000 a month
- Full-time
- Master's degree
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Shri Educare —Ghaziabad, Uttar Pradesh
- ₹30,000 - ₹35,000 a month
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Project Co-ordinator
ProVal Technologies —Noida, Uttar Pradesh
- Full-time
- Project management
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Sales Coordinator
Vishal Technopower Private Limited —Ghaziabad, Uttar Pradesh
- ₹15,000 - ₹25,000 a month
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Marketing Research Analyst (MRA) - Overseas
MBA Journals —Noida, Uttar Pradesh
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Mechanical Design Engineer
Thermodyne Engineering System —Ghaziabad, Uttar Pradesh
- ₹25,000 - ₹40,000 a month
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Foxbrain —Ghaziabad, Uttar Pradesh
- ₹25,000 - ₹35,000 a month
- Full-time
- CRM software
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Export Customer Coordinator

Queens Bay International
Ghaziabad, Uttar Pradesh

Quick apply

Job details

Full-time
₹15,000 - ₹30,000 a month

Benefits

Provident Fund
Cell phone reimbursement
Work from home
Flexible schedule

Qualifications

Warehouse management system
English
E-Commerce
Shipping & receiving
Order fulfilment

Full job description

Queens Bay International is a B2B manufacturing and export company based in Ghaziabad. We produce custom packaging for international brands. Our customers are primarily based in the US and Canada, and we are actively growing our export client base.

We are hiring an Export Customer Coordinator who will be the primary point of contact for our international customers from the moment they send their first inquiry to the moment their order is delivered.

This role has a split schedule by design. Mornings are for internal coordination with our factory and production team. Evenings are for live communication with US and Canada based customers. If you are someone who is organized in the morning and switched on in the evening, this role will suit you well.

What Your Day Actually Looks Like:

Morning (9 AM to 1 PM):

- Collect production updates, sample statuses, and shipping information from the factory team

- Brief internal teams (factory, design, production) on what customers need done that day

- Coordinate sample preparation, photography, and documentation

- Create and maintain sample lists and customer requirement trackers

Afternoon (1 PM to 5 PM):

- Prepare customer updates, draft emails, organize WhatsApp messages

- Follow up internally on pending items before the US customer day begins

- Handle documentation, order tracking, and shipping coordination

Evening (5 PM to 9:30 PM):

- Active communication window with US and Canada customers

- Respond to queries, share updates, and move conversations forward on WhatsApp and email

- Ensure no customer is left waiting without a response or a committed timeline

What You Will Own:

- End to end coordination for export customers: samples, trials, orders, shipping, and delivery

- Internal follow-up with factory POC, design team, and production team on customer requirements

- WhatsApp group management and email communication for multiple international accounts

- Sample coordination: organizing, photographing, and creating detailed lists for customers

- Keeping customers informed proactively so they never have to chase us

What We Are Looking For:

- Strong written English: clear, professional, and warm in tone

- 1 to 3 years experience in customer coordination, export support, or international client servicing

- Comfortable managing multiple WhatsApp groups and email threads simultaneously

- Organized and detail-oriented: nothing falls through the cracks on your watch

- Proactive communicator: you send updates before customers ask for them

- Calm and positive under pressure: our customers are in trial stages and first impressions matter

- Based in or willing to commute to Ghaziabad daily

What This Role Is Not:

- This is not a 9 to 6 Monday to Friday desk job. Evening availability for US customers is a core part of the role, not occasional

- This is not a remote position

- This is not a passive role. You are the face of QBI to international customers

Schedule: Monday to Saturday | 9 AM to 1 PM (internal) | 5 PM to 9:30 PM (customer facing) | with afternoon flex time in between

Reporting: Directly to the Director

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Provident Fund
Work from home

Application Question(s):

1. Are you comfortable working evenings on a regular basis to communicate with US and Canada based customers?

2. Rate your written English on a scale of 1 to 10 and give one example of a professional context where you used it regularly.

3. Have you previously coordinated with international clients or managed export-related customer communication?

4. Are you currently based in Ghaziabad or nearby and can commute daily to a factory location?

5. Describe a situation where a customer was unhappy or impatient about a delay. What did you do?

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in up

Export Customer Coordinator

Vendor Coordinator (AI/ML Training Data)

Roller Operator

Manager-International Business Development

Sales Coordinator

Admission Counselor

Project Co-ordinator

Sales Coordinator

Marketing Research Analyst (MRA) - Overseas

Mechanical Design Engineer

Service Coordinator

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