Kerala Customer service/sales representative Jobs – 94 Open Jobs Today

Sales Process Associate (Voice-US)
Techfaya Innovations Pvt Ltd —Technopark, Thiruvananthapuram, Kerala
- Full-time
- Sales
- Customer service
- Phone etiquette
- Health insurance
Quick apply
Medical Representative
San Fegan Biotech Pvt. Ltd. —Kannur District, Kerala
- Full-time
- Sales
- Customer service
- In-person
Quick apply
11d
Field Operations Executive - Kannur
Rentokil Initial —Cannanore, Kerala
- Full-time
- Microsoft Powerpoint
- B.Sc
- Bachelor's degree
Quick apply
Medical Representative (MR)
San Fegan Biotech Pvt. Ltd. —Kollam, Kerala
- From ₹20,000 a month
- Full-time
- Sales
- Customer service
- In-person
- Health insurance
Quick apply
ASSOCIATE TRAINEE- SALES & SERVICE
Malabar Group —Kerala
Sales Engineer
Cyrix Healthcare Pvt Ltd —Kasaragod, Kerala
- Up to ₹60,000 a month
- Full-time
- English
- Bachelor's degree
- Travel
- Health insurance
- Paid sick time
Quick apply
2d
Sales Representative
IBRAHIM TRADERS —Kaloor, Kochi, Kerala
- ₹15,000 - ₹25,000 a month
- Full-time
- In-person
- Communication skills
Quick apply
MARKETING INTERN
MAV-S Innovations —Technopark, Thiruvananthapuram, Kerala
- Master's degree
- Driving
- Travel
Quick apply
Projects Head
Le Marble Gallery Pvt Ltd (MG Group) —Calicut, Kerala
- ₹35,000 - ₹50,000 a month
- Full-time
- In-person
Quick apply
Marketing Executive
Shyam Net —Kochi, Kerala
- Email
- Bachelor's degree
- Internship
Business Development Representative
Webrins Technologies —Alleppey, Kerala
- Full-time

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Sales Process Associate (Voice-US)

Techfaya Innovations Pvt Ltd
Technopark, Thiruvananthapuram, Kerala

Quick apply

Job details

Full-time

Benefits

Health insurance

Qualifications

Sales
Customer service
Phone etiquette
Communication skills

Full job description

Company Description

FAYA, with its Head-Quarters in Ontario, California, has its Global Technology Centre at Technopark, Trivandrum, India. Our focus of operation revolves around Technology, Marketing, and Branded Merchandise. We help our customers grow their businesses by providing the finest branded merchandise, the most innovative technology platforms, the most inspired creative concepts, and the most effective marketing solutions.
Our services include e-commerce solutions, web design and development, app development, and ERP solutions apart from the plethora of other services that our clients may require to solve their business challenges from time to time.
It’s the quality and service without compromise that has made us the partner of choice for some of the world’s leading brands such as Red Bull, Uber, Honda, Volvo, Nestle, The Salvation Army, and many more.

At FAYA, we strive to provide our customers with the finest apparel & other solutions at competitive pricing and impeccable customer service.
We take a personal interest in every customer’s needs and ensure the best products and services are provided thereby creating customer delight.

For more information:

https://fayausa.com/

Job Description

Responsibilities

Serve as the primary point of contact for all customer service/sales inquiries, adept in building & managing a team of efficient customer service representatives.
Manage the inbound/outbound US phone calls and email inquiries from both current and prospective customers who contact to share quotes for customized apparel purchases.
Attract customers by promoting the product and company positively, answering questions, and addressing concerns as they arise with a CUSTOMER FIRST approach.
Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
Developing and implementing process improvements to increase efficiency in customer service operations.
Use advanced sales techniques, understand customers’ needs to receive all information required to process these quotes, close the sales and pass them to the production team.
Liaison with all related departments and external suppliers to facilitate information exchange and negotiate to get the best deal for the organization.
Auditing work and service delivery to ensure the company's high standards, efficiency, and productivity goals are met.
Document & oversee customer calls in the database system; including resolutions, issues, and general notes.

Qualifications

Excellent verbal and written communication skills.
Excellent leadership, communication, sales, and customer service skills.
Ability to stay calm under pressure and maintain a positive attitude.
Ability to meet deadlines and prioritize tasks.
Excellent phone etiquette and active listening abilities.
Must be a quick learner with an exceptional ability to make decisions.
1+ years of customer service/sales experience(mandatory) with US customers preferably in a leadership role.
Should be completely comfortable working in US shifts(9:30 PM to 6:30 AM)- Work from office.

Additional Information

An amazing culture that emphasizes hard work, learning orientation, humility, and a Customer First approach.
A clear performance management system and incentive plan.
Family Health Insurance with up to 2L Sum Insured.
Refuel - In-office snacks/coffee and refreshments.
5 days working (Monday-Friday)
Timings : 9:30 PM to 6:30 AM
Salary: As per industry standards

Quick apply

Refine Your Search

customer service/sales representative jobs in kerala

Sales Process Associate (Voice-US)

Medical Representative

Field Operations Executive - Kannur

Medical Representative (MR)

ASSOCIATE TRAINEE- SALES & SERVICE

Sales Engineer

Sales Representative

MARKETING INTERN

Projects Head

Marketing Executive

Business Development Representative

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