Bengaluru Karnataka Developer escalation engineer Jobs – 141 Open Jobs Today

IT Support Engineer
Aaviza Electronics Pvt. Ltd. —Ramamurthy Nagar, Bengaluru, Karnataka
- Up to ₹4,00,000 a year
- Full-time
- Oracle
- Software troubleshooting
- Microsoft Office
Quick apply
9h
Senior Associate | Media | Bengaluru | Engineering as a Service/ Operate
Deloitte —Bengaluru, Karnataka
- Full-time
- English
- Research
- SQL
2d
Manager, SW Engineering
Palo Alto Networks —Bengaluru, Karnataka
- Full-time
- Master's degree
- AWS
- Bachelor's degree
Sr. Infra Developer
Cognizant —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- AWS
- Mentoring
9d
Lead Service Delivery Engineer
Sabre —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Manager Software Engineering
Caterpillar —Bengaluru, Karnataka
- Full-time
- Java
- AWS
2d
Senior Manager, Systems Engineering
Oracle —Bengaluru, Karnataka
- Full-time
- Management
- Computer Science
- B.Sc
13d
Network Developer
Oracle —Bengaluru, Karnataka
- Full-time
- Oracle
- Computer Science
- Master's degree
Lead Developer – SONiC NOS
eBay Inc. —Bengaluru, Karnataka
- Full-time
- Management
- Administrative experience
- C++
Lead DevOps (CI/CD Platform Engineering)
McKesson —Bengaluru, Karnataka
- Azure
- Management
- DevOps
- Health insurance
- Paid time off
6d
Technical Program Manager 3
Lam Research —Bengaluru, Karnataka
- Azure
- CAD
- Research
2d
Lead Support Engineer – D365 Finance & Operations
Zones —Bengaluru, Karnataka
- Full-time
- Azure
- DevOps
- ERP systems
- Health insurance
- Life insurance
Quick apply
Senior Manager, Engineering
Harvey —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- AWS
- AI
10d
Manager Product Support - BugSnag
SmartBear —Bengaluru, Karnataka
- Software troubleshooting
- Salesforce
- English
Senior Technical Program Manager
Equinix —Bengaluru, Karnataka
- Full-time
- Azure
- Oracle
- PMP
8d
Pre – Sales & Technical Support Engineer
DoveRunner —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- English
9d
Sr./Lead Software Engineer - Salesforce
Rootstock Software —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Salesforce
- ERP systems
- System design
- Paid time off
- Flexible schedule
Quick apply
Specialist I - Software Engineering
UST —Bengaluru, Karnataka
- Azure
- AWS
- Analysis skills
Quick apply
Senior Software Engineer
Halliburton —Bengaluru, Karnataka
- Full-time
- Azure
- Oracle
- Computer Science
Group Senior Manager - Software Development
DPW India —Bengaluru, Karnataka
- Full-time
- B.Sc
- Analysis skills
- Bachelor's degree
Quick apply

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IT Support Engineer

Aaviza Electronics Pvt. Ltd.
Ramamurthy Nagar, Bengaluru, Karnataka

Quick apply

Job details

Full-time
Up to ₹4,00,000 a year
9 hours ago

Benefits

Provident Fund

Qualifications

Oracle
Software troubleshooting
LAN
Microsoft Office
Master's degree
MCA
Bachelor's degree
B.E.
Communication skills
Python
Active Directory
VPN

Full job description

JOB DESCRIPTION

Role and Responsibilities CORE RESPONSIBILITIES :-

· Work on preparing company Dashboards using Python/ other language to connect with Oracle DB

· Host dashboards internally in server and maintain them

· Work on oracle ERP maintenance and support

· Provide first-level technical support (L1/L2) for hardware, software, and network issues.

· Respond to helpdesk tickets, emails, and calls within defined SLAs.

· Troubleshoot desktop/laptop, printers, scanners, and peripherals.

· Install, configure, and update operating systems, applications, and patches.

· Manage user accounts, password resets, and access permissions (e.g., Active Directory).

Network & Systems Support

· Monitor LAN/WAN, Wi-Fi connectivity, VPN access.

· Coordinate with vendors/ISPs for network outages.

· Basic troubleshooting of routers, switches, firewalls.

· Ensure endpoint devices comply with security policies.

Security & Compliance

· Install and maintain antivirus/endpoint protection.

· Support backup and recovery procedures.

· Report and escalate security incidents or vulnerabilities.

· Ensure compliance with IT policies and audits.

Asset & Infrastructure Management

· Maintain IT asset inventory (hardware/software licenses).

· Handle procurement coordination and device lifecycle (issue, return, disposal).

· Support meeting rooms, AV systems, and conferencing tools.

Documentation & Reporting

· Document troubleshooting steps, FAQs, and knowledge base articles.

· Maintain system configuration records.

· Generate periodic support reports (tickets, uptime, incidents).

User Support & Training

· Provide basic training to employees on tools and best practices.

· Assist new joiner onboarding (device setup, access provisioning).

· Communicate clearly with non-technical users.

Escalation & Continuous Improvement

· Escalate complex issues to L3 / infrastructure teams.

· Identify recurring problems and suggest improvements.

· Participate in IT projects (upgrades, migrations, rollouts).

ERP Maintenance)

Provide first-line support for ERP users (login issues, transaction errors, access problems).
Monitor ERP system availability and performance (slow response, job failures).
Coordinate with ERP vendor / internal developers for bug fixes and enhancements.
Manage user roles, permissions, and access controls as per approval matrix.
Support master data maintenance (items, vendors, customers — as per process).
Ensure regular database backups and verify restore readiness.
Monitor and restart scheduled jobs, batch processes, and integrations.
Assist departments (finance, stores, production, sales) in resolving ERP operational issues.
Support patches, upgrades, and change deployments with proper testing.
Maintain documentation of ERP configurations, workflows, and SOPs.
Help generate reports or troubleshoot data discrepancies.
Ensure data integrity and audit compliance.

Qualifications and Education Requirements

· B.E/ B. Tech in CSE/ IT, MCA/ BCA

Preferred Skills

Excellent knowledge of MS Office;
Outstanding team player skills and organizational skills
Excellent communication skills
Excellent problem-solving ability

Location: Ramamurthy Nagar, Bangalore

Pay: Up to ₹400,000.00 per year

Benefits:

Provident Fund

Ability to commute/relocate:

Ramamurthy Nagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

Quick apply

Refine Your Search

developer escalation engineer jobs in bengaluru karnataka

IT Support Engineer

Senior Associate | Media | Bengaluru | Engineering as a Service/ Operate

Manager, SW Engineering

Sr. Infra Developer

Lead Service Delivery Engineer

Manager Software Engineering

Senior Manager, Systems Engineering

Network Developer

Lead Developer – SONiC NOS

Lead DevOps (CI/CD Platform Engineering)

Technical Program Manager 3

Lead Support Engineer – D365 Finance & Operations

Senior Manager, Engineering

Manager Product Support - BugSnag

Senior Technical Program Manager

Pre – Sales & Technical Support Engineer

Sr./Lead Software Engineer - Salesforce

Specialist I - Software Engineering

Senior Software Engineer

Group Senior Manager - Software Development

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