Parvati Pune Maharashtra Customer service representative Jobs – 106 Open Jobs Today

GBS Customer Service Rep
UPS —Pune, Maharashtra
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Service
Home First India —Pune, Maharashtra
- Master's degree
- Bachelor's degree
Customer Support Coordinator
Thrivetribe Wellness —Pune, Maharashtra
- Communication skills
Quick apply
9d
GBS OPS Customer Care Representative- Grade- 8
UPS —Pune, Maharashtra
Associate / Sr. Associate/ Executive - Customer Care Executive
Sahyadri Hospitals —Pune, Maharashtra

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international customer service executive
International voice and chat process —Pune, Maharashtra
The role involves handling inbound/outbound customer interactions and resolving queries in a professional and timely manner while ensuring high customer…
₹25,000 - ₹50,000 a month
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Customer Care Executive
International voice and chat process —Pune, Maharashtra
Escalate complex issues to higher-level support when needed. Prior experience in customer service (preferred but not mandatory).
₹25,000 - ₹50,000 a month
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GBS Customer Service Rep

UPS -
Pune, Maharashtra

Apply Now

Job details

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Business requirements
Communication skills

Full job description

Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page.

Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu’il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d’une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain.

Fiche de poste :

The US NASA Customer Care Representative (CCR) will be responsible for delivering exceptional customer service to US-based clients through calls, chats and emails, and other communication channels, depending on the business requirements. This role requires strong communication skills, the ability to handle customer queries effectively, and a proactive approach to problem-solving. CCRs are expected to maintain professionalism, demonstrate empathy, and ensure customer satisfaction while adhering to process guidelines.

Key Responsibilities:

Handle inbound and outbound customer calls with professionalism and clarity.
Provide accurate information and solutions to customer queries related to their accounts, gigs, and other queries.
Maintain high-quality standards in communication and production.
Document customer interactions and update systems accurately.
Collaborate with the quality team and team leaders to resolve issues promptly if required.
Contribute to the team by meeting productivity, quality, and KPI goals.
Stay updated on process changes, process knowledge, and service guidelines.

Knowledge & Skills:

Excellent verbal and written communication skills in English.
Strong interpersonal skills with active listening ability.
Customer-centric mindset with problem-solving attitude.
Ability to stay composed and deliver quality service under pressure.
Basic proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
Require an organized, dependable, and self-motivated attitude.

Qualifications & Experience:

Graduation should be completed in any stream.
Prior US-based customer service experience - Preferred.

Other Requirements:

Should be ready to work for India's night shifts including graveyard shifts.
Should be ready to work on weekends (Saturday & Sunday)
Work from the office is mandatory.

Type de contrat:

en CDI

Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés.

Apply Now

Refine Your Search

customer service representative jobs in parvati pune maharashtra

GBS Customer Service Rep

Customer Service

Customer Support Coordinator

GBS OPS Customer Care Representative- Grade- 8

Associate / Sr. Associate/ Executive - Customer Care Executive

More jobs to discover

I want to receive the latest job alerts for customer service representative in parvati pune maharashtra

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