Bengaluru Karnataka Salesforce developer 1 year Jobs – 130 Open Jobs Today

Customer Success Manager
ZeroFox —Bengaluru, Karnataka
- Full-time
- Computer Science
- Customer service
- Salesforce
- Paid time off
Quick apply
Technical Lead - SFDC
Dentsu —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Salesforce
Senior DevOps Support Engineer
Copado —Bengaluru, Karnataka
- Full-time
- Customer service
- Salesforce
- DevOps
Quick apply
9d
saleasforce Test Lead
Risosu Consulting —Bangalore City, Bengaluru, Karnataka
- ₹15,00,000 - ₹18,00,000 a year
- Azure
- Salesforce
- DevOps
Quick apply
MULESOFT ARCHITECT
Swathi Business Solutions —Bengaluru, Karnataka
- Azure
- Computer Science
- Salesforce
Technical Architect/Senior Technical Architect — Marketing Cloud Next
Salesforce —Bengaluru, Karnataka
- Full-time
- Azure
- Salesforce
- Databases
Manager, Technical Consulting
Salesforce —Bengaluru, Karnataka
- Full-time
- Management
- Salesforce
- English
Senior Test Engineer-Manual Testing
Altimetrik Corp —Bengaluru, Karnataka
- Salesforce
Lead Technical Architect
Pamsha —Bangalore City, Bengaluru, Karnataka
- Full-time
- SQL
- JavaScript
- APIs
Quick apply
Lead Mainframe QA Testing
Techila Global Services —Bengaluru, Karnataka
- Full-time
- Salesforce
- DevOps
- Java
Senior Software Engineer
Dentsu —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Salesforce
2d
Senior Associate
PwC —Bengaluru, Karnataka
- Full-time
- CRM software
- Salesforce
- SQL
Sr. Manager, DevSecOps
DocuSign —Bengaluru, Karnataka
- Hybrid work
- Salesforce
ServiceNow SAMPro Consultant
Version 1 —Bengaluru, Karnataka
- Full-time
- Oracle
- Salesforce
- AWS
Quick apply
Senior Manager - Application Engineering
DocuSign —Bengaluru, Karnataka
- Hybrid work
- Oracle
- Sales
- B.Sc
Sr Spec, IT QA RA Global Apps
Vantive —Bengaluru, Karnataka
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
Principal Technical Architect
Workato —Bengaluru, Karnataka
- Azure
- Oracle
- Computer Science
Quick apply
Associate Director - Account Executive
CleverTap —Bengaluru, Karnataka
- Full-time
- CRM software
- Sales
- Salesforce
Sr. Developer - Enterprise Application Salesforce P 4B
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- English
Quick apply
9d

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Customer Success Manager

ZeroFox -
Bengaluru, Karnataka

Quick apply

Job details

Full-time

Benefits

Paid time off

Qualifications

Jira
Computer Science
Customer service
Salesforce
CISSP
Information Systems
SQL
Analysis skills
Bachelor's degree
Data analytics
APIs
SaaS
Communication skills

Full job description

ZeroFox seeks a Customer Success Manager (CSM) to build and maintain post-sales relationships with various customers of diverse industries and sizes. CSMs drive value by serving as trusted technical advisors, support contacts, and aligned resources with ZeroFox customers. CSMs exceed customer expectations by proactively updating the customers’ platforms, creating reporting that clearly shows their solutions’ effectiveness, providing ongoing education and advocating for their needs. CSMs work with customers to define business and technical requirements, while supporting the product and services team in defining scope of work. The successful applicant will need to nurture relationships, both internally and externally, provide amicable customer solutions, and be technically competent on the ZeroFox SaaS platform. Technically- and business-minded Customer Success Managers, Project Managers, Business Analysts, Systems /or Software Developers, or candidates with experience with setup and delivery of similar SaaS products, will be given priority consideration.

Requirements

Effectively partner with a broad range of customers, focusing on delivering consistent, high-quality engagement and ensuring success for customers of various industries and sizes.
Build effective curated customer experiences with the ZeroFox platform and larger operating environment
Execute and refine scalable enablement programs, including building customer champions and engaging with various 1:many assets and programs.
Provide advice and guidance as a subject matter expert to ensure successful ongoing usage of and value from the ZeroFox platform configuration
Act as a liaison with technical support leads for all requests for new platform configuration and changes to use cases within the customer environment
Design and develop innovative solutions to customer requirements using ZeroFox’s platform and/or integrations to customer technologies, including API-based integrations
Deliver web-based training to user groups to support organizational adoption
Conduct discovery and education activities to identify opportunities for ZeroFox usage across organizational functions and processes
Serve as a frontline technical resource for “best practice” and informal customer questions
Initiate engagement with other ZeroFox resources when needed as a customer advocate to ensure speedy resolution of customer issues
Engage with ZeroFox internal organizations including Product, Customer Operations, Services, etc. to streamline customer experiences and product enhancements, particularly by identifying trends across customers.
Maintain current functional and technical knowledge of ZeroFox service options
Help to document best practices in developing and using ZeroFox solutions
Conduct efficient, targeted, and impactful consultations, identifying key customer needs and tailoring solutions to their business goals; in turn driving adoption, maturity and growth

Required qualifications and skills

Experience in a related function, typically obtained in 3+ years
Experience with SaaS-based platform configuration and maintenance for multiple customers simultaneously
Direct customer advocacy and engagement experience in post-sales or professional services functions in Fortune 1000, mid-tier, and/or start-up companies
Successful management of customer support engagements to completion with high levels of customer delight
Excellent analytical skills & problem-solving skills, combined with the ability to provide quick resolution to problems
Exceptional verbal and written organizational, presentation, and communication skills
Customer service orientation and belief in teamwork, collaboration, adaptability and initiative
Demonstrable success in thinking strategically, executing tactically while providing consistent and high levels of customer satisfaction and retention in a fast-paced environment
Competitiveness & competitive awareness. Proficiency in explaining strengths & vulnerabilities
Willingness to travel as required based on customer and business need

Desired qualifications and skills

Knowledge of data analytics, dashboards, and reporting
Skill with various workflow tools: JIRA, SQL, SalesForce, Google Apps, Zendesk.
Bachelor’s or Graduate degree, preferably in Computer Science, Information Systems, Cyber, or other similar background
Certifications: CISSP, CISA, Security+
Propensity to thrive on change and general dissatisfaction with the “status quo” founded on the belief that great is better than good
Past experience working in customer success, technical support, configuration and / or training capacity

Benefits

Competitive compensation
Community-driven culture with employee events
Generous time off
Best-in-class benefits
Fun, modern workspace
Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture

Quick apply

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salesforce developer 1 year jobs in bengaluru karnataka

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