Chennai Tamil Nadu Senior collection manager Jobs – 93 Open Jobs Today

Admission Counsellor
Apollo Computer Education Ltd —Avadi, Chennai, Tamil Nadu
- ₹20,000 - ₹35,000 a month
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Flexible schedule
Quick apply
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Admission Counsellor

Apollo Computer Education Ltd -
Avadi, Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹20,000 - ₹35,000 a month
4 days ago

Benefits

Flexible schedule

Qualifications

CRM software
Customer service
Employee orientation
Academic counselling
Microsoft Office
Presentation skills
Bachelor's degree
Conversion optimisation
Training & development
Communication skills
Marketing
Time management

Full job description

Job Summary

The Admission Counsellor is responsible for guiding prospective students through the admission process by understanding their educational background, career aspirations, and learning needs. The role involves counselling students, recommending suitable courses, following up on enquiries, and converting leads into admissions while ensuring a positive student experience.

Key ResponsibilitiesStudent Counselling

Welcome and counsel walk-in, phone, WhatsApp, website, and social media enquiries.
Understand each student's educational background, interests, and career goals.
Recommend suitable courses based on the student's objectives and skill level.
Explain course curriculum, duration, certification, fees, scholarship offers, and placement assistance.

Admissions

Guide students through the complete admission process.
Assist with application forms, document verification, registration, and fee collection.
Ensure all admission records are accurate and complete.

Lead Management

Follow up with prospective students through calls, WhatsApp, email, and SMS.
Convert enquiries into admissions by maintaining regular communication.
Maintain enquiry and follow-up records in the CRM or admission management system.
Achieve monthly admission and conversion targets.

Student Relationship

Build trust and maintain positive relationships with students and parents.
Resolve admission-related queries promptly and professionally.
Coordinate with trainers and the administration team to ensure a smooth onboarding experience.

Marketing Support

Support educational seminars, career guidance sessions, and promotional events.
Coordinate with the marketing team to follow up on campaign-generated leads.
Collect student feedback and success stories for promotional activities.

Reporting

Prepare daily, weekly, and monthly reports on enquiries, follow-ups, admissions, and conversions.
Track counselling performance and recommend improvements to increase admissions.

Required Skills

Excellent communication and presentation skills.
Strong counselling, persuasion, and interpersonal skills.
Customer-focused attitude with a professional approach.
Good organizational and time-management skills.
Basic knowledge of Microsoft Office and CRM software.
Ability to work under admission targets and deadlines.

Qualification

Bachelor's degree in any discipline.
1–3 years of experience in admissions, education counselling, sales, or customer service.
Fresh graduates with excellent communication skills are encouraged to apply.

Key Performance Indicators (KPIs)

Number of enquiries handled.
Lead-to-admission conversion rate.
Monthly admission target achievement.
Follow-up completion rate.
Student and parent satisfaction.
Accuracy of admission documentation and CRM records.

Working Hours

Full-time
Six working days per week
Flexible schedule during admission campaigns and events.

Salary & Benefits

Competitive salary based on experience.
Performance-based incentives.
Professional training and career development opportunities.
Growth opportunities within Apollo Computer Education.

Career Path

Admission Counsellor → Senior Admission Counsellor → Admission Manager → Centre Manager

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

Flexible schedule

Work Location: In person

Quick apply

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