Bengaluru Karnataka Event marketing specialist Jobs – 222 Open Jobs Today

Platinum Support Account Manager - Specialist
Sprinklr —Bengaluru, Karnataka
- Weekend availability
- Databases
- Analysis skills
- Bachelor's degree
- Paid time off
Marketing Intern
Lollypop —Bengaluru, Karnataka
- Master's degree
- Bachelor's degree
- Business Administration
Sales Specialist- Educational ERP (Fresher)
Hire In Sync —Bengaluru, Karnataka
- ₹1,30,000 - ₹1,80,000 a year
- Part-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Flexible schedule
Quick apply
11d
Operations Director
Maker Lab —Bengaluru, Karnataka
- Full-time
- Remote
- English
- Analysis skills
- Communication skills
Quick apply
Key Account Manager - Online
Harman International —Bengaluru, Karnataka
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Inside Sales Specialist (Mandarin) – Remote
CloudLIMS Lab Solutions (India) Private Limited —Bengaluru, Karnataka
- Remote
- Sales
- Public speaking
- English
- Work from home
- Flexible schedule
Quick apply
A&D Manager - South
MillerKnoll —Bengaluru, Karnataka
- Full-time
- CRM software
- Project management
- Bachelor's degree
Lead Analyst - Business Data Services 4C
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Oracle
Quick apply
1d
Lead, CRM & Customer life-cycle management
WeWork India Management —Bengaluru, Karnataka
- Full-time
- Data analysis skills
- Analysis skills
- JavaScript
Senior Software Engineer - Salesforce Marketing Cloud
EPAM Systems, Inc. —Bengaluru, Karnataka
- Computer Science
- Software troubleshooting
- Sales
- Health insurance
- Paid time off
22h
Accounting Specialist | 19680
Whatfix —Bengaluru, Karnataka
- Microsoft Excel
- Oracle
- ERP systems
- Commuter assistance
- Health insurance
Quick apply
HR SPECIALIST
BENCHMARK Incentive and Leisure Travels —Bengaluru, Karnataka
- Microsoft Office
- Databases
- Recruiting
Digital Outreach Manager - Bangalore
Quacquarelli Symonds —Bengaluru, Karnataka
- Full-time
- Hybrid work
- English
- Recruiting
- AI
- Health insurance
- Paid time off
13d
Talent Acquisition
Chiplogic Technologies —Bengaluru, Karnataka
- Human resources
- Recruiting
- Communication skills
Business Development Specialist
Five Seven IT Solutions —Bengaluru, Karnataka
- Marketing
- Microsoft Office
- Master's degree
Sr. AE Digital Natives: High Growth Startups
Microsoft —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Bachelor's degree
Business Development Manager
CLO Virtual Fashion —Bengaluru, Karnataka
- Full-time
- English
- Presentation skills
- Travel
Technical Architect/Senior Technical Architect — Marketing Cloud Next
Salesforce —Bengaluru, Karnataka
- Full-time
- Azure
- Salesforce
- Databases
Business Development Specialist
Webomindapps —Koramangala, Bengaluru, Karnataka
- CRM software
- Sales
- Marketing
Sr. Delivery Consultant, Customer Experience, Professional Services
AWS ProServe IN - Karnataka —Bengaluru, Karnataka
- Full-time
- Computer Science
- Sales
- Salesforce

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Platinum Support Account Manager - Specialist

Sprinklr -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Benefits

Paid time off

Qualifications

Elasticsearch
Relational databases
Enterprise Software
MongoDB
Databases
Analysis skills
Bachelor's degree
Continuous improvement
JavaScript
IT support
Scripting
Customer support
SaaS
Python
MySQL

Full job description

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Job Description

Key Responsibilities

Serve as the primary technical voice of the customer, advocating for client needs during product issue escalations

Conduct regular case review meetings with customer stakeholders to analyze ticket trends, identify opportunities to reduce friction, and provide updates on ongoing issues

Collaborate closely with account teams, including Sales and Customer Success, to align priorities and drive resolution of reported issues

Partner with Support Engineers to ensure timely resolution of client issues in accordance with SLA targets

Participate in and lead bridge calls for escalated incidents, working directly with customers and engineering teams to expedite resolution

Continuously monitor account health and drive improvements to the overall customer support experience

Contribute to the ongoing evolution and strengthening of the Platinum Support program through proactive feedback and process improvements

Participate in a weekend on-call rotation, including one Saturday or Sunday on a bi-monthly basis

What Success Looks Like

Reduction in repeat issues through proactive trend analysis and continuous improvement initiatives

High levels of customer satisfaction and strong, trust-based stakeholder relationships

Clear, proactive, and consistent communication during escalations and critical events

Effective coordination across Support, Engineering, and Account teams to drive timely resolution of issues

Qualification

8+ years of experience in a product support role within a software or services organization; experience in a fast-paced SaaS environment is preferred

Bachelor’s degree in a technical field, or a business degree with relevant experience in IT support or SaaS environments

Strong understanding of customer support processes, including case management, escalation handling, and SLA adherence

Proven ability to communicate effectively with both technical and non-technical stakeholders, including senior customer contacts

Experience working cross-functionally with engineering, product, and customer-facing teams

Familiarity with relational and non-relational databases such as MySQL, MongoDB, or Elasticsearch

Strong analytical and problem-solving skills, with the ability to identify trends and drive continuous improvement

Experience with scripting languages such as Python or JavaScript is a plus

We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:

Lead a new category of enterprise software that we call Unified-CXM.

Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
Create a culture of customer obsession, with trust, teamwork, and accountability.

We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.

We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.

To learn more about employee benefits by region, click here.

To learn more about all-things-Sprinklr, visit our candidate resource hub here.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.

If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.

Apply Now

Refine Your Search

event marketing specialist jobs in bengaluru karnataka

Platinum Support Account Manager - Specialist

Marketing Intern

Sales Specialist- Educational ERP (Fresher)

Operations Director

Key Account Manager - Online

Inside Sales Specialist (Mandarin) – Remote

A&D Manager - South

Lead Analyst - Business Data Services 4C

Lead, CRM & Customer life-cycle management

Senior Software Engineer - Salesforce Marketing Cloud

Accounting Specialist | 19680

HR SPECIALIST

Digital Outreach Manager - Bangalore

Talent Acquisition

Business Development Specialist

Sr. AE Digital Natives: High Growth Startups

Business Development Manager

Technical Architect/Senior Technical Architect — Marketing Cloud Next

Business Development Specialist

Sr. Delivery Consultant, Customer Experience, Professional Services

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