Nand Nagri Delhi Delhi Desktop support technician Jobs – 146 Open Jobs Today

Help Desk Agent - Operations
Signant Health —Noida, Uttar Pradesh
- Full-time
- Software troubleshooting
- 12th Pass
- Analysis skills
7d
Customer Technical Support Executive
Asia Tech —Noida, Uttar Pradesh
- ₹16,000 a month
- Bachelor's degree
- Leadership
- Communication skills
Technical Support Trainee
ANR Software —Noida, Uttar Pradesh
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
System Administrator
Sysnet Global Technologies Pvt.Ltd —Noida, Uttar Pradesh
- Software troubleshooting
Quick apply
Network Administrator- Algorithmic Trading Systems
Tethys Technology —Noida, Uttar Pradesh
- Email
- Software troubleshooting
- English
- AWS
- Health insurance
TECHNICAL SUPPORT
Ceasefire Industries —Delhi, Delhi
- Electrical experience
- Communication skills
System Administrator (SysOps & Automation)
Monks —Delhi, Delhi
- Remote
- Azure
- Presentation skills
- Scripting
Quick apply
Technical Support Executive
Vidya Mantra —Noida, Uttar Pradesh
Technical Support Executive
Tele Mune —Noida, Uttar Pradesh
- Oracle
- Master's degree
- Travel
Country Manager - Technical Support
Maruti Suzuki India Ltd —Delhi, Delhi
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
Customer & IT Support
Biogenuix —New Delhi District, Delhi
- Flexible schedule
Technical Support
Biogenuix —New Delhi District, Delhi
- Flexible schedule
L2 Support Engineer (IT)
Radiant Info Solutions —Delhi, Delhi
Officer, Instructional Design and Technical Support
Room to Read —Delhi, Delhi
- Full-time
- English
- Master's degree
- Education
- Health insurance
Senior Systems Administrator (Algorithmic Trading)
Tethys Technology —Noida, Uttar Pradesh
- Email
- Software troubleshooting
- English
- Windows
- Health insurance
Customer Service & Technical Support
Giritra Technology —West District, Delhi
Customer Support Associate – Chat Process (Semi-Technical)
CSG Technosol Pvt Ltd —Noida, Uttar Pradesh
- ₹10,000 - ₹15,000 a month
- Full-time
- English
- Bachelor's degree
- Typing
Quick apply
IT Support Executive/Telecaller
Easy Solution —Delhi, Delhi
- Communication skills
System Administrator
Recenturesoft Infotech Pvt. Ltd —Noida, Uttar Pradesh
- ₹25,000 - ₹40,000 a month
- Full-time
- Software troubleshooting
- Windows
- Analysis skills
- Paid sick time
Quick apply
1h

More jobs to discover

Find similar jobs that you might be interested in.

Sr. Customer Support Executive
wishbag online pvt ltd —Noida, Uttar Pradesh
Experience working with international customers (US/UK/Australia) is an added advantage. The ideal candidate will have excellent communication skills, strong…
₹24,000 - ₹28,000 a month
Quick apply
6d
Tech Executive (US)
Assistara Global Services Pvt. Ltd. —Noida, Uttar Pradesh
\* Understand customer needs and recommend appropriate technical support solutions. \* Build strong customer relationships through excellent communication and…
₹30,000 - ₹65,000 a month
Quick apply
7d

I want to receive the latest job alerts for desktop support technician in nand nagri delhi delhi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near nand nagri delhi delhi

Technical Support jobs in Noida, Uttar Pradesh

Technical Support Manager jobs in Delhi, Delhi

Instructional Designer jobs in Delhi, Delhi

Systems Administrator jobs in Noida, Uttar Pradesh

Systems Administrator jobs in Delhi, Delhi

Customer Service Representative jobs in Noida, Uttar Pradesh

Technical Support jobs in Delhi

Technical Support jobs in Uttam Nagar, Delhi, Delhi

Chat Support , Noida Sector 15 jobs in Noida, Uttar Pradesh

Technical Support jobs in Goa

Technical Support jobs in Wagle Estate, Thane, Maharashtra

Customer Support, Flipkart jobs in Jammu And Kashmir

Technical Support Engineer jobs in Bengaluru, Karnataka

Technical Support jobs in Coimbatore, Tamil Nadu

Customer Support jobs in Bengaluru, Karnataka

Technical Support Manager jobs in Remote

Zepto , Customer Support jobs in Virar, Maharashtra

Technical Support Manager jobs in Hyderabad, Telangana

Procurement Manager, Hospital Purchase jobs in Delhi, Delhi

Senior It Support jobs in Pune, Maharashtra

Help Desk Agent - Operations

Signant Health -
Noida, Uttar Pradesh

Apply Now

Job details

Full-time
7 days ago

Qualifications

Software troubleshooting
12th Pass
Analysis skills
IT support
Clinical trials
ServiceNow
AI
Communication skills
Help desk

Full job description

About Signant Health
At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands-on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency.
Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals.
If you are motivated by meaningful work, global impact, and innovation in clinical research and digital health — including the opportunity to work with cutting-edge AI technologies — you will find purpose and opportunity at Signant Health.
About the Role
We are seeking a motivated and customer-oriented Tier 1 Help Desk Agent to join our Help Desk team. In this role, you will be the first point of contact for users interacting with AI-driven Tier 0 systems in the context of clinical trial products. You will provide technical assistance, troubleshoot issues, and ensure seamless operations for Signant Health systems and applications.
This role requires strong problem-solving skills, empathy, and the ability to work effectively in a fast-paced, dynamic environment. Candidates must be flexible to work rotational 24/7 shift timings and must be available to work onsite.
What You Will Do

Collaborate with AI-driven Tier 0 support systems to diagnose and escalate issues, ensuring smooth transitions between automated responses and human support
Provide first-line technical support for users — clinical trial teams, researchers, patients, and others — experiencing issues with Signant Health-related products, applications, and software tools
Log and track support requests, ensuring timely resolution, and escalate unresolved issues to Tier 2 or other relevant technical teams
Troubleshoot basic hardware, software, and network issues related to clinical trial products and systems
Assist users in navigating Signant Health products, ensuring they have the resources and support to use systems effectively
Maintain detailed records of troubleshooting efforts, solutions provided, and user interactions, including proper documentation for recurring issues and resolutions
Maintain clear and concise communication with users, keeping them updated on the status of their support request and ensuring satisfaction with the outcome
Work closely with resolver groups to identify recurring issues, suggest improvements, and support the success of trial operations
Stay current on new tools, technology, and best practices in clinical trial management and IT support
Work rotational 24/7 shift timings and be available for onsite work as required

Preferred Qualifications

At least 1–2 years of experience in a help desk or IT support role, preferably in the healthcare or clinical trials sector
Understanding of AI-driven support tools and how they interact with human agents to ensure smooth user experience and issue resolution
Strong analytical skills and the ability to think critically when troubleshooting technical issues
Excellent interpersonal and communication skills, with the ability to interact effectively with both technical and non-technical users
Understanding of common IT issues related to software, hardware, networking, and databases
High attention to detail, ensuring accurate logging and resolution of issues
Willingness and ability to work flexible, rotational 24/7 shift timings and to work onsite
High school diploma or equivalent required.

Desired Qualifications

Familiarity with clinical trial processes, products, and software tools
Experience with clinical trial management systems (CTMS), electronic data capture (EDC), and other relevant clinical software
Experience working in a regulated environment (e.g., healthcare, clinical trials)
Knowledge of clinical trial documentation standards (e.g., 21 CFR Part 11, GxP)
Familiarity with remote troubleshooting tools and ticketing systems (e.g., ServiceNow)
A degree in IT, healthcare, or a related field

Why Signant Health?
At Signant Health, your work has real impact. Everything we build, support, and deliver helps advance clinical research and bring new treatments to patients faster — improving lives around the world. Our teams combine science, technology, and operational expertise to solve complex clinical trial challenges, and every role contributes to that mission.
We offer a collaborative, global environment where you can grow your career while working alongside experts across clinical, technology, data, and operations, with opportunities to learn, take ownership, and drive meaningful innovation — not just maintain the status quo.
If you are looking for purpose-driven work, smart colleagues, and the opportunity to help shape the future of clinical research and digital health, Signant Health is the place to do it.

At Signant Health, accepting difference isn't enough — we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients, and our community. We are proud to be an equal opportunity workplace and an affirmative action employer, committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Prior to their start date, all candidates are required to be verified through a thorough background check and identity verification to confirm eligibility for employment.
Unsolicited resumes submitted by agencies or third-party recruiters directly to hiring managers or any Signant Health employee will not be considered and will not obligate Signant Health to any fees or terms associated with the submission.
#LI-SS1

Apply Now

Refine Your Search

desktop support technician jobs in nand nagri delhi delhi

Help Desk Agent - Operations

Customer Technical Support Executive

Technical Support Trainee

System Administrator

Network Administrator- Algorithmic Trading Systems

TECHNICAL SUPPORT

System Administrator (SysOps & Automation)

Technical Support Executive

Technical Support Executive

Country Manager - Technical Support

Customer & IT Support

Technical Support

L2 Support Engineer (IT)

Officer, Instructional Design and Technical Support

Senior Systems Administrator (Algorithmic Trading)

Customer Service & Technical Support

Customer Support Associate – Chat Process (Semi-Technical)

IT Support Executive/Telecaller

System Administrator

More jobs to discover

I want to receive the latest job alerts for desktop support technician in nand nagri delhi delhi

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected