JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Employee Relations Analyst
We are looking for an Employee Relations Analyst to join our APAC Employee Relations team. The incumbent will play a pivotal role in ensuring effective coordination, timely response, proper documentation for all aspects of POSH and the ICC function. The incumbent will also be responsible for working closely with the Employee Relations team and assisting in taking notes during the investigations and helping in preparing the investigation reports.
Key Accountabilities:
POSH and ICC:
Receive, document and process complaints related to sexual harassment, ensuring confidentiality and sensitivity.
Do initial assessments of complaints and initiate the necessary investigations with the relevant ICC based on the location of the Respondent.
Coordinate and schedule meetings with al parties involved in inquiry, including complainants, respondents, witnesses and all ICC members both internal and external.
Keep a track to see that the inquiry is on track so that the statutory time for completing the inquiry is complied with.
Collaborate with ICC members to ensure they have necessary resources and information to carry out their roles effectively.
Support ICC members to in their activities, such as arranging interviews, organizing evidence and facilitating communication among stakeholders.
Monitor the ICC mailbox on a daily basis.
Log a case in ServiceNow for all complaints that are being managed by the ICC.
Maintain accurate and confidential records of complaints and ensure that the cases are updated.
Maintain tracker for submission to the authorities from a reporting perspective.
Prepare and update status of cases to be reported out the Management and business leaders at quarterly frequencies.
Coordinate quarterly meetings of all of the ICC across India for providing updates and sharing insights.
Keep a track of any latest judgements on POSH to be shared with the ICC.
Help in drafting reports, archive supporting evidence and ensure compliance with data privacy.
Documentation and Compliance:
Monitor and ensure compliance with POSH and ICC regulations and requirements.
Review and support in updating policies and procedures to comply with legal and regulatory changes.
Keep updated with the relevant laws and regulations across APAC.
Training and Awareness:
Collaborate with the Learning and Development team to design trainings on awareness.
Coordinate the logistics for training sessions, including scheduling, and tracking attendance.
Support in developing training content and resources for effective training programs
Collaborate with the Marketing team for creating awareness mailers, posters etc. that require to be sent to employees on a regular basis as part of the mandatory awareness required by the Act.
Help conduct POSH sessions during NHO as these are weekly sessions, to ensure that all new employees are well informed on POSH.
Support ER COE in other Projects and Activities:
Help in taking notes during investigations being conducted by ER and circulate the minutes.
Provide support in preparing of the investigation report.
Provide support in projects being undertaken by ER in the APAC region.
Collate data and prepare dashboards, trends and analysis across APAC.
Sound like you? To apply you need:
Skills and Competencies:
TECHNICAL
HR system experience preferred (ServiceNow or Workday experience a plus)
Excellent ability to gather, synthesize, analyze, and report ER data.
Experience in taking notes at investigations and preparing the reports
Knowledge and experience of POSH
INTERPERSONAL
Exceptional written and verbal communications skills
History of well-developed integrity and ethical behavior and maintaining confidentiality
Ability to maintain confidentiality and handle sensitive information with discretion.
Detail oriented with multitasking abilities.
Team player with strong interpersonal skills and ability to collaborate effectively with stakeholders.
REQUIRED EDUCATION AND EXPERIENCE
Bachelor’s degree in human resources, Industrial or Labor Relations
Prior experience in coordinating POSH processes and investigation processes, will be an advantage.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
