Tolichowki Hyderabad Telangana Customer service representative Jobs – 112 Open Jobs Today

Amazon Customer Service Associate - Driver Support
Amazon.com —Hyderabad, Telangana
- ₹3,96,000 - ₹4,70,000 a month
- Weekend availability
- Customer service
- English
- 12th Pass
- Health insurance
- Food provided
Customer Service Specialist
Thomson Reuters —Hyderabad, Telangana
- Full-time
- Hybrid work
- Customer service
- English
- Bachelor's degree
- Work from home
8d
Sr. Associate - Customer Care - Voice 5B
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Specialist - Customer Care - Voice 4A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Specialist - Customer Care - Voice 4B
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Customer Service Specialist
MostEdge —Hyderabad, Telangana
- ₹5,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3h

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Amazon Customer Service Associate - Driver Support

Amazon.com -
Hyderabad, Telangana

Apply Now

Job details

Full-time
₹3,96,000 - ₹4,70,000 a month

Benefits

Health insurance
Food provided

Qualifications

Customer service
English
12th Pass
Recruiting

Full job description

Amazon Customer Service Associate – Driver Support (Work from Office)

Job Overview

You’ll be part of Amazon’s Shipping and Delivery Support team, ensuring successful deliveries by supporting customers, drivers, shippers, and Delivery Service Partners. Our mission is to be Earth’s most customer-centric company, and you’ll play a key role in achieving that goal by being the first point of human contact for delivery-related queries.
Requirements

You must be 18 years or older.
You must have completed 10+2 education (12th grade) — freshers and experienced candidates welcome
You must be authorised to work in India.
You must be able to understand, speak, and write English at an advanced level (C1 or above) to support customers in real time.
We strongly recommend using a desktop or laptop to complete your application. Youll need a reliable internet connection, a working camera, and clear audio throughout the process.

Duties Responsibilities

Some of your duties include:

Answer driver and customer questions through phone, chat, and/or email
Navigate and review solutions in real-time using a variety of tools
Facilitate the flow of information between delivery stakeholders
Gather intelligence to prevent potential issues that may impact customer experience and delivery performance
Problem-solve for customers without reading from a script
Provide exceptional support and troubleshoot delivery issues

You will also need to be able to:

Communicate effectively with strong verbal and written skills
Work comfortably with computers and navigate multiple systems
Work varying shifts from Monday to Sunday
Work in rotating shifts (late night and overnight shifts primarily, early morning, afternoon, weekend, and overtime as required)
Be punctual and present for your entire work shifts
Be fully committed to your customer service role whilst working at Amazon

What it’s like as an Amazon Customer Service Associate in the office

Surroundings. Youll be working in an office environment, assisting customers through phone, chat, and email.
Activity. Youll be at your desk for the majority of your shift, assisting customers through phone, chat, and email.
Temperature. Our office locations provide comfortable, climate-controlled work environments.
Dress code. Business casual attire is appropriate for our office environment.

Why Youll Love Amazon

One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:

Permanent role with long-term career growth opportunities
Medical insurance
Office perks to suit your needs including 24/7 food and beverage options, games room, and interfaith prayer, lactation and quiet rooms when you need privacy
Site transportation allowance
Meal allowance of ₹1,100 Rs/Month
Night shift premium pay
Lifestyle benefits and retail discounts through our Amazon Extras program
Self-directed and instructor-led training to get you up to speed
Ongoing learning opportunities to develop your skills
Employee support programs and resource groups

A full list of benefits and criteria for each to be offered a successful applicant can be found on our benefits page.
How To Get Started

You can begin by applying above.If you need help with your application, you can start with our step-by-step guide.

If you have questions regarding the hiring process, please visit our support landing page.

If you have a disability and need an accommodation during the application and hiring process, or need to initiate a request prior to starting your Day 1,please visit our People with Disabilities landing page or contact the Applicant-Candidate Accommodation Team (ACAT). You can reach us [email protected] for assistance.
Equal Employment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

I hereby consent to the recording of your video and audio during interview stages and during the term of your employment at Amazon (as applicable) for the purposes of proctoring the assessment and validating your identity. You further agree that Amazon, Amazons authorised personnel or third parties authorised by Amazon may capture and store a screenshot of your face which will be used for the purpose of Amazons internal records purpose and continued identity verification. Further, you may also be required to show a government issued ID (except Aadhaar card) having your photo to Amazon, Amazons authorised personnel or third parties authorised by Amazon during your interview stages and on your first day of joining Amazon as an employee. You consent that a screenshot of the government ID may be captured by Amazon or Amazons authorised personnel, or third parties authorised by Amazon for Amazons internal records purpose and validation of your identity.

Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visithttps://jobs.amazon.in/people-with-disabilities for more information.

Apply Now

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customer service representative jobs in tolichowki hyderabad telangana

Amazon Customer Service Associate - Driver Support

Customer Service Specialist

Sr. Associate - Customer Care - Voice 5B

Specialist - Customer Care - Voice 4A

Specialist - Customer Care - Voice 4B

Customer Service Specialist

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