Durganagar Kolkata West Bengal Service representative Jobs – 122 Open Jobs Today

HR Generalist Senior Manager - Kolkata
Grant Thornton INDUS —Kolkata, West Bengal
- Human resources
- Communication skills
Support
Swastik Infotech Services —Kolkata, West Bengal
- Customer service
- Bachelor's degree
- Phone etiquette
Sales Executive - Sales
BATIR AMOR SPACES PVT LTD —Kolkata, West Bengal
- ₹8,100 - ₹12,000 a month
- Full-time
- Bachelor's degree
- Travel
- Organisational skills
- Health insurance
- Cell phone reimbursement
Quick apply
Sales Representative
3M —Kolkata, West Bengal
- Full-time
Technical Engineer East
bp —Kolkata, West Bengal
- Full-time
- Hybrid work
- Up to 50% travel
- Customer service
- Salesforce
14h
Associate Trainee-Sales & Services
Malabar Group —Kankurgachi, Kolkata, West Bengal
Marketing Executive
Edwise International —Kolkata, West Bengal
- Email
- Sales
- Marketing
- English
- Flexible schedule
3d
Business Development (Experienced) - SaaS and IT Services
Vyrazu Labs —Kolkata, West Bengal
- Remote
- English
- Business development
- Bachelor's degree
- Paid time off
- Work from home
Field Service Rep I
Ecolab Inc. —Kolkata, West Bengal
- Full-time
- Microsoft Office
- 12th Pass
- Travel
- Health insurance
3d
Large Language Model Architect
Accenture —Kolkata, West Bengal
- Full-time
- Computer science
- Azure
- Doctoral degree
6d
Sales Development Representative (SDR)
Teletrix Infotech —Ballygunge, Kolkata, West Bengal
- Full-time
- CRM software
- Communication skills
Customer Service Trainer – Chat – E-commerce – Howrah
Fusion CX —Howrah, West Bengal
- Customer service
- Microsoft Office
- Presentation skills
Sales and Marketing
Swastik Infotech Services —Kolkata, West Bengal
- Marketing
- Bachelor's degree
- Communication skills
Trainer – eCommerce – Howrah
Fusion CX —Howrah, West Bengal
- Customer service
- Microsoft Office
- Bachelor's degree
Customer Support Representative – Voice Support (English & Hindi) – Ankurhati, Howrah, India
Fusion CX —Howrah, West Bengal
- Rotational shift
- English
- Bachelor's degree
- Communication skills
Sr. Clinical DB Designer
IQVIA —Kolkata, West Bengal
- Full-time
- Computer Science
- Bachelor's degree
Services Project IAPAC
Continental —Kolkata, West Bengal
- Online application
Associate - Customer Care - Non - Voice 5A
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Field Sales Representative
Icosano Home Healthcare Pvt Ltd —Kolkata, West Bengal
- ₹18,000 - ₹50,000 a month
- Full-time
- Sales
- Business development
- Bachelor's degree
- Health insurance
Quick apply
3h
B2B Sales Representative (Internet Service Provider)
Zita Telecom Pvt Ltd —Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- Business development
- In-person
- Cell phone reimbursement
Quick apply
1h

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HR Generalist Senior Manager - Kolkata

Grant Thornton INDUS -
Kolkata, West Bengal

Apply Now

Job details

Qualifications

Employee relations
Human resources
HRIS
Communication skills

Full job description

Job ID: 848871

10 - 15 Years

1 Opening
Kolkata

Role description

Position Summary
The Manager – HR Generalist is responsible for end-to-end people operations, employee experience, and site governance for the assigned location. This role serves as the People & Culture representative and single point of contact (SPOC) for all service lines operating from the site.
This position collaborates closely with functional P&C BPs on matters relating to performance management, employee relations, organizational changes, and leadership support.
The role requires a seasoned HR professional who can lead the location independently, influence senior stakeholders, and ensure a seamless, compliant, and engaging workplace environment.

Skills

Key Responsibilities
1. Strategic Location Support
Lead and manage all HR activities at the site, ensuring alignment with organizational objectives and functional standards.
Serve as the HR SPOC for all service lines present at the location.
Represent HR in location governance forums, leadership reviews, and cross-functional decision-making.
Drive site-level priorities in collaboration with Facilities, IT, Compliance, and Communications teams.

2. HR Operations, Compliance & Governance
Oversee end-to-end HR operational processes including Onboarding documentation, workforce administration, HRIS updates, and compliance requirements.
Ensure adherence to statutory obligations, audits, workplace safety norms, and corporate policies.
Drive process excellence by identifying gaps, improving workflows, and ensuring quality and timelines are met.
Partner with central HR operations for smooth execution of processes like onboarding, exits, transfers, and payroll-related inputs

3. Employee Relations & Case Management (in partnership with HRBP)

Act as the first point of contact for employee concerns, grievances, behavioral issues, or workplace conflicts.
Conduct preliminary assessments, gather data, and partner with functional HRBPs for formal investigations or performance management cases.
Ensure cases are handled with fairness, confidentiality, and adherence to legal and policy frameworks.

4. Employee Experience, Culture & Engagement

Design and lead the location’s employee engagement strategy-events, culture-building initiatives, community activities, and communication forums.
Drive periodic employee connects, pulse checks, and present insights to HRBPs and leadership teams.
Strengthen local culture by ensuring a safe, inclusive, and collaborative work environment.

Required Qualifications

10–14 years of progressive HR experience Generalist role, site lead.
Strong understanding of HR processes, compliance, employee relations, and multi-stakeholder management.
Experience managing complex site operations or multi-business-unit environments preferred.
Ability to lead independently, manage escalations, and influence leaders without direct authority.
Excellent communication, stakeholder management, and decision-making skills.
Hands-on expertise in HRIS platforms, data reporting, and HR compliance frameworks.

About Grant Thornton INDUS

Grant Thornton INDUS is the global capability center for Grant Thornton US, the U.S. member firm of Grant Thornton International Ltd., a leading global network of independent audit, tax, and advisory firms. Founded in Chicago in 1924, Grant Thornton US is one of the leading accounting and advisory firms in the U.S., bringing together $4B+ in revenue, 56 U.S. offices, and a multi-national platform spanning 20 countries with 25,000 people. It combines deep expertise, advanced technology, and a collaborative mindset to help clients solve complex challenges and grow with confidence. Since 2012, Grant Thornton INDUS has brought together 3,300+ professionals across Tax, Audit, Advisory, Client Services, Innovation, and Enabling Functions to deliver high-impact solutions for Grant Thornton US and its global network. Recognized as a Great Place To Work® for three consecutive years and among India’s Top 15 Best Workplaces™ in Professional Services 2026, INDUS offers a high-performance culture where people are trusted, supported, and empowered to grow.

Apply Now

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service representative jobs in durganagar kolkata west bengal

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