Kolathur Chennai Tamil Nadu Client service agent Jobs – 151 Open Jobs Today

Senior ServiceNow Developer
Ensono —Chennai, Tamil Nadu
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Fire (FPS/FDAS) Design Engineer
Udaya Technologies Pvt Ltd —Chennai, Tamil Nadu
- ₹25,000 - ₹75,000 a month
- Urgently hiring
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Quick apply
Senior Quality Architect
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Gen AI Developer/ Senior Developer
Orion Innovation —Chennai, Tamil Nadu
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Indium Software —Chennai, Tamil Nadu
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Senior Platform Engineer
Komodo Health —Chennai, Tamil Nadu
- Rotational shift
- Remote
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RCG Global Services —Chennai, Tamil Nadu
- DevOps
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6d
Technology Architect
Accenture —Chennai, Tamil Nadu
- Full-time
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Large Language Model Architect
Accenture —Chennai, Tamil Nadu
- Full-time
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- Master's degree
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5d
Data Architect
Ideas2IT Technologies —Chennai, Tamil Nadu
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Technical Architect
SquareShift Technologies —Chennai, Tamil Nadu
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MS Engineer - Security
NTT Ltd —Chennai, Tamil Nadu
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Citi —Chennai, Tamil Nadu
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MS Engineer - Security, Firewall - Palo Alto
NTT Ltd —Chennai, Tamil Nadu
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MS Engineer - Security
NTT DATA —Chennai, Tamil Nadu
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3838937-Assistant Vice President
EXL Service —Chennai, Tamil Nadu
- Full-time
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MS Engineer - Security, Firewall - Palo Alto
NTT DATA —Chennai, Tamil Nadu
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WPP —Chennai, Tamil Nadu
- Hybrid work
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Service Management Platform Transformation Lead
WPP —Chennai, Tamil Nadu
- Hybrid work
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- Communication skills
AI Solution Architect - AI Studio
Guidehouse India Pvt Ltd —Chennai, Tamil Nadu
- Full-time
- Azure
- Master's degree
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1d

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Senior ServiceNow Developer

Ensono -
Chennai, Tamil Nadu

Apply Now

Job details

Qualifications

Azure
Software deployment
IT service management
Google Cloud Platform
AWS
Cloud development
JavaScript
REST
Scripting
Scrum
APIs
Certified Scrum Master
ServiceNow
Agile
UI
AI
Design patterns

Full job description

About Us (Ensono)

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Role Overview

We are looking for a Senior ServiceNow Developer with hands-on experience in Catalog Development, ITSM, and CSM modules, along with integration expertise. The ideal candidate should be capable of designing scalable solutions, working across modules, and supporting enterprise-grade ServiceNow implementations.

Experience in automation and CMDB-driven design patterns is highly valued, especially in environments involving phased transformations and multi-client support.

Key Responsibilities

ServiceNow Development

Design and develop Service Catalog items, workflows, flows, and UI policies
Build and enhance solutions in ITSM (Incident, Change, Request, Problem) and CSM modules
Implement reusable components and optimize platform performance

Catalog & Workflow Expertise

Develop dynamic catalog forms with client-specific logic
Configure approval workflows, Flow Designer, and automation rules

Integration & Data Handling

Develop and manage integrations using APIs
Handle data transformation, mapping, and validation

Platform Customization

Develop Business Rules, Script Includes, UI Actions, Client Scripts
Customize Portals / UI Builder components
Ensure adherence to ServiceNow best practices

Collaboration & Delivery

Work with cross-functional teams
Participate in design discussions and solution reviews
Support UAT, deployment, and post-production fixes

Required Skills & Competencies

Core Skills

Strong hands-on experience in:

Service Catalog development
ITSM and CSM modules

Solid scripting skills:

JavaScript (ServiceNow scripting)
Glide APIs

Experience in:

Flow Designer
REST API integrations

Platform Knowledge

Good understanding of:

Role-based access & entitlements
ServiceNow architecture & performance optimization

Certifications (Mandatory)

ServiceNow Certified System Administrator (CSA)
At least one of:

Certified Application Developer (CAD)
CSM or ITSM Implementation Specialist

Good to Have

Exposure to AI capabilities in ServiceNow (e.g., Virtual Agent, Predictive Intelligence, GenAI features)
Experience in automation-first design approaches
Knowledge of enterprise service portals or UI Builder
Familiarity with Agile/Scrum delivery models
Experience working in multi-client or shared platform environments preferred

Shift Timings: 1:30 PM to 10:30 PM IST

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

Apply Now

Refine Your Search

client service agent jobs in kolathur chennai tamil nadu

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