Nand Nagri Delhi Delhi Senioradministrator miscrosoft windows,microsoft servers rds,touch services Jobs – 116 Open Jobs Today

Administrator (Support & Operations)
HCLTech —Noida, Uttar Pradesh
- Azure
- Microsoft Outlook
- Software troubleshooting
Tax Coding Specialist
Signify —Noida, Uttar Pradesh
- Customer service
- Microsoft Office
- Finance
Senior Digital Marketing Executive - PPC
Sound For Life —Noida, Uttar Pradesh
- Bachelor's degree
Floor Coordinator
The Healing Touch Eye Centre —New Delhi District, Delhi
- ₹20,000 - ₹30,000 a month
- Full-time
- Nursing
- Bachelor's degree
- In-person
- Paid sick time
Quick apply
Senior Manager-Back-End/ Data Entry -Complex Transaction Processing
EXL Service —Noida, Uttar Pradesh
- Full-time
- Bachelor's degree
- Team management
- Data entry
Senior Optometrist
The Healing Touch Eye Centre —New Delhi District, Delhi
- Urgently hiring
- Nursing
- Microsoft Office
- Master's degree
Quick apply
Key Account Manager
Pluxee —Delhi, Delhi
- Full-time
- CRM software
- Spanish
- Salesforce
Content Writer
Sound For Life —Noida, Uttar Pradesh
- English
- Bachelor's degree
Business Development Manager
E2Webservices —Noida, Uttar Pradesh
- Email
- Analysis skills
- Negotiation
Senior Consulting Engineer - India
ClickHouse —Delhi, Delhi
- Remote
- Azure
- AWS
- Project management
Legal Business Proc Op-Matter Controller
Barclays —Noida, Uttar Pradesh
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
7d
Room Service Ordertaker
Andaz Delhi —Delhi, Delhi
- Full-time
Business Development Lead
ITCONS e-Solutions —Noida, Uttar Pradesh
- ₹2,40,000 - ₹3,60,000 a year
- Email
- Remote
- Sales
- Master's degree
- Business development
- Health insurance
- Work from home
Career Advisor/Inside Sales
Protouchpro Services —Delhi, Delhi
- Full-time
- English
- Master's degree
- Bachelor's degree
Area Manager-Back-End/ Data Entry -Complex Transaction Processing
EXL Service —Noida, Uttar Pradesh
- Full-time
- Management
- Bachelor's degree
- Data entry
Senior Financial Crime Compliance Manager
AML RightSource India Private Limited —Noida, Uttar Pradesh
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Quick apply
4365097-Manager
EXL Service —Noida, Uttar Pradesh
- Full-time
Corporate Sales Manager
Prime Travels —Delhi, Delhi
- Full-time
- Sales
- Business development
- Travel
Audiologist
Listen Up India —Noida, Uttar Pradesh
Principal Data Advisor
SimCorp A/S —Noida, Uttar Pradesh
- Online application
- English
- Finance
- Bachelor's degree
- Flexible schedule

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Administrator (Support & Operations)

HCLTech -
Noida, Uttar Pradesh

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Job details

Qualifications

Microsoft Windows Server
TCP
Azure
Microsoft Outlook
Software troubleshooting
SCCM
Windows
DHCP
Analysis skills
Remote access software
DNS
Bomgar
SharePoint
ServiceNow
TCP/IP
Desktop administration
RDS database
Communication skills
PowerShell
Active Directory
Intune
VPN

Full job description

Noida, Uttar Pradesh
Job Summary

The RDS (Remote Desktop Support) L2 Team is responsible for providing advanced technical support and incident resolution for end users across the enterprise IT environment. The team acts as the second level of support, handling escalated incidents from L1, performing detailed troubleshooting, coordinating with L3 and vendor teams, and ensuring timely resolution of service requests while maintaining a high level of customer satisfaction. The team utilizes remote support tools such as Bomgar/BeyondTrust to efficiently diagnose and resolve technical issues while minimizing business impact.

Key Responsibilities

Provide L2 technical support for Windows 10/11, Microsoft 365 applications, Outlook, Teams, OneDrive, SharePoint, VPN, and enterprise applications. Support Remote Desktop Services (RDS) and virtual desktop environments by ensuring secure and reliable remote access. Troubleshoot Remote Desktop connectivity, performance, authentication, and session-related issues. Resolve end-user issues using Bomgar/BeyondTrust remote support sessions for real-time troubleshooting and issue resolution. Perform advanced troubleshooting of hardware, software, operating systems, network connectivity, and application-related issues. Manage Active Directory and Azure AD user accounts, permissions, and access requests. Support endpoint management activities using SCCM, Intune, and other device management tools. Assist users with software installations, application configurations, upgrades, and patch deployments. Analyze recurring incidents, perform root cause analysis, and implement permanent solutions to prevent reoccurrence. Coordinate with L3 teams, infrastructure teams, security teams, and vendors for complex issues. Monitor ticket queues, prioritize incidents based on impact and urgency, and ensure SLA compliance. Support onboarding and offboarding activities, including device setup, application provisioning, and access management. Adhere to ITIL processes for Incident, Problem, Change, and Request Management. Ensure compliance with organizational security policies and industry best practices.

Skill Requirements

Technical Skills Windows 10/11 Administration Remote Desktop Services (RDS) Support Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) Active Directory (AD) & Azure Active Directory (Entra ID) SCCM / Microsoft Endpoint Configuration Manager Microsoft Intune / Endpoint Manager Bomgar (BeyondTrust) Remote Support VPN Technologies and Remote Access Solutions Windows Server Basics Group Policy (GPO) Management DNS, DHCP, TCP/IP, Wi-Fi, and Networking Fundamentals Virtual Desktop Infrastructure (VDI) Support PowerShell Scripting ServiceNow or Other ITSM Tools Security and Compliance Best Practices Soft Skills Strong troubleshooting and analytical skills Excellent verbal and written communication Customer-focused approach with strong stakeholder management Ability to prioritize and manage multiple incidents simultaneously Team collaboration and cross-functional coordination Documentation and knowledge-sharing skills Problem-solving and decision-making abilities Ability to work effectively in a fast-paced enterprise environment

Other Requirements

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Refine Your Search

senioradministrator miscrosoft windows,microsoft servers rds,touch services jobs in nand nagri delhi delhi

Administrator (Support & Operations)

Tax Coding Specialist

Senior Digital Marketing Executive - PPC

Floor Coordinator

Senior Manager-Back-End/ Data Entry -Complex Transaction Processing

Senior Optometrist

Key Account Manager

Content Writer

Business Development Manager

Senior Consulting Engineer - India

Legal Business Proc Op-Matter Controller

Room Service Ordertaker

Business Development Lead

Career Advisor/Inside Sales

Area Manager-Back-End/ Data Entry -Complex Transaction Processing

Senior Financial Crime Compliance Manager

4365097-Manager

Corporate Sales Manager

Audiologist

Principal Data Advisor

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