Job Description – Senior Cloud Manager / Senior Cloud Engineer (GCP/AWS)
Position: Senior Cloud Manager
Experience: 6–10 Years
Location: Noida / Delhi NCR
Department: Technology Infrastructure & Cloud Operations
Reporting To: Infra Head
About the Role
We are looking for an experienced Senior Cloud Manager / Senior Cloud Engineer to lead and
manage cloud infrastructure, production operations, and platform reliability for our digital
payments ecosystem, including PPI Wallet, UPI, Payment Aggregator (PA), RuPay Card
Issuance & Management, Merchant Onboarding, and Payment Processing Platforms.
The role requires hands-on expertise in cloud architecture, production operations, security,
automation, disaster recovery, and regulatory compliance. The candidate will work closely with
Development, Security, Product, and Business teams to ensure high availability, scalability, and
security of critical payment systems.
Candidates with prior experience in Fintech, Banking, Payments, PPI, UPI, PA, Card
Issuance, or NPCI ecosystems will be strongly preferred.
Key Responsibilities
Cloud Infrastructure & Operations
Manage and optimize cloud infrastructure across Production, DR, UAT, and Development
environments.
Design and implement highly available, scalable, and secure cloud architectures.
Manage cloud resources including Compute, Kubernetes, Networking, Storage,
Databases, and Security Services.
Ensure infrastructure availability, performance, capacity planning, and cost optimization.
Lead cloud migration, modernization, and optimization initiatives.
Production Support & Service Reliability
Ensure 24x7 availability of business-critical payment applications.
Manage production incidents, service restoration, and root cause analysis (RCA).
Establish monitoring, alerting, and observability frameworks.
Drive improvements in system resilience, uptime, and operational efficiency.
Support major production deployments and release management activities.
Security & Compliance
Implement cloud security best practices and infrastructure hardening.
Manage IAM, privileged access, network security, and data protection controls.
Coordinate vulnerability assessments, remediation, and patch management.
Support compliance requirements related to:
o RBI Guidelines
o NPCI Requirements
o Payment Aggregator Regulations
o PCI-DSS
o ISO 27001
o CERT-In Directives
o UIDAI Security Controls (where applicable)
Disaster Recovery & Business Continuity
Design and maintain Disaster Recovery strategies.
Conduct periodic DR drills and failover testing.
Ensure compliance with organizational RTO and RPO requirements.
Maintain infrastructure readiness for regulatory and audit requirements.
DevOps & Automation
Implement Infrastructure-as-Code (IaC) and cloud automation.
Enhance CI/CD pipelines and deployment processes.
Improve operational efficiency through automation and self-healing mechanisms.
Support containerized and microservices-based application environments.
Vendor & Stakeholder Management
Coordinate with cloud providers, managed service providers, and technology partners.
Manage vendor SLAs and infrastructure-related escalations.
Work closely with application teams, security teams, and business stakeholders.
Team Leadership & Mentoring
Mentor junior cloud and infrastructure engineers.
Establish operational best practices and standard operating procedures.
Lead infrastructure projects and drive continuous improvement initiatives.
Participate in resource planning and team development activities.
Required Technical Skills
Cloud Platforms
Strong hands-on experience with:
o Google Cloud Platform (GCP)
o Amazon Web Services (AWS)
Cloud Networking and Security
Compute Engine / EC2
Kubernetes (GKE/EKS)
Cloud SQL / RDS
Object Storage
Load Balancers
IAM & Access Management
Operating Systems
Linux Administration (Ubuntu, CentOS, RHEL)
Windows Server Administration (Basic to Intermediate)
Containerization & Orchestration
Docker
Kubernetes
Helm (Preferred)
Automation & DevOps
Terraform
Ansible
Jenkins
GitLab CI/CD
GitHub Actions (Preferred)
Monitoring & Observability
Zabbix
Grafana
Prometheus
ELK Stack
Cloud Monitoring Tools
Databases
MySQL
PostgreSQL
Redis
MongoDB (Preferred)
Networking & Security
DNS, VPN, TCP/IP
Firewalls
WAF
SSL/TLS
Network Security Controls
Security Hardening
Required Experience
6–10 years of overall experience in Cloud Infrastructure, DevOps, Site Reliability
Engineering (SRE), or Infrastructure Operations.
Minimum 3 years of hands-on experience managing cloud-based production
environments.
Experience handling mission-critical applications with stringent uptime requirements.
Exposure to high-volume transaction processing systems is highly desirable.
Experience in regulated industries such as Banking, Fintech, Payments, or Financial
Services is preferred.
Preferred Certifications
Google Professional Cloud Engineer
Google Professional Cloud Architect
AWS Solutions Architect Associate/Professional
Certified Kubernetes Administrator (CKA)
RHCSA / RHCE
ITIL Foundation
Key Performance Indicators (KPIs)
Production Uptime 99.95%
Successful DR Drill Execution
Cloud Cost Optimization
Timely Closure of Vulnerabilities
Infrastructure Automation Coverage
SLA Compliance
Incident Resolution & RCA Closure Timeliness
Audit and Regulatory Compliance Adherence
Preferred Domain Experience
Candidates having experience in any of the following domains will be given preference:
PPI Issuers
UPI PSP / TPAP Ecosystem
Payment Aggregators (PA)
RuPay Card Issuers
Banking & Financial Services
Digital Wallet Platforms
NPCI Integrated Systems
Fintech Organizations
