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ERP Manual Tester & Technical Support Executive
NEKSS Private Limited —Bhubaneswar, Odisha
- ₹15,000 - ₹25,000 a month
- Full-time
- ERP systems
- English
- Bachelor's degree
- Paid time off
- Flexible schedule
Quick apply
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ERP Manual Tester & Technical Support Executive

Nekss
Bhubaneswar, Odisha

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Job details

Full-time

Qualifications

ERP systems
Technical support
Master's degree
MCA
Bachelor's degree
APIs
Software testing
Test cases
SDLC

Full job description

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Salary: Negotiable (Based upon the Industry Standard for deserving candidates.)
Job Type: Full-time
Location: Bhubaneswar
Experience: 1 to 2 years (Relevant)
Education: Bachelor’s (Graduation) / B.Tech (CSE, IT , MCA,& Related Field.)

Job Summary

The ERP Application Support and Manual Testing Executive is responsible for ensuring the quality, reliability, and seamless operation of the organization’s ERP application. The role involves performing manual testing to validate application functionality, identifying and reporting defects, and verifying fixes to ensure software quality.The position also provides first-level technical support to end users by diagnosing and resolving application-related issues, responding to support requests, and ensuring minimal disruption to business operations. The candidate will work closely with cross-functional teams, including developers, business users, and system administrators, to troubleshoot issues, perform root cause analysis, and implement effective solutions.Additionally, the role supports daily business operations by monitoring application performance, maintaining data accuracy, documenting incidents, and ensuring adherence to service level agreements (SLAs). The candidate should be comfortable working in rotational day and night shifts to provide continuous support for business-critical ERP systems.

Duties
A. Manual Testing
Prepare and execute test cases based on business requirements.
Perform functional, integration, regression, smoke, and user acceptance testing (UAT).
Identify, reproduce, document, and track defects using the defect management system.
Verify bug fixes and perform regression testing before production deployment.
Validate reports, workflows, permissions, and business processes.
Prepare test scenarios, test data, and testing documentation.
Coordinate with developers and business users to clarify requirements.
Ensure ERP modules meet quality standards before release.
Maintain testing records and release sign-off documentation.

B. ERP Technical Support
Provide Level-1 and Level-2 support for ERP users.
Resolve application, login, printer, and configuration issues.
Create user accounts, assign roles, and manage access permissions.
Troubleshoot ERP-related issues and escalate complex cases when required.
Assist users during ERP implementation, upgrades, and production releases.
Support departments in resolving day-to-day ERP operational issues.
Monitor ticket resolution within SLA timelines.
Coordinate with the development team for bug fixes and enhancements.
Maintain issue logs, knowledge base articles, and support documentation.
Skills
Strong understanding of Manual Software Testing concepts.
Experience in ERP testing and production support.
Knowledge of SDLC, STLC, Defect Life Cycle, and UAT.
Ability to prepare test cases and defect reports.
Basic knowledge of data validation.
Basic understanding of APIs and system integrations.
Familiarity with Windows, networking, and printer troubleshooting.
Ability to work independently in rotational shifts.
Preferred Technical Knowledge
Healthcare ERP / Hospital Information System (HIS/HMIS) experience.
Patient Registration, OPD/IPD, Billing, Pharmacy, Laboratory, Radiology, Store, Purchase, Finance, and HR modules

Schedule : Day shift
Application Deadline : 18/08/2026
Expected Start Date : 07/08/2026

We would like to hear from you, please share your CVs at [email protected]

Apply Now

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