Chennai G.p.o Chennai Tamil Nadu Network administrator Jobs – 135 Open Jobs Today

SME - Critical Incident Management
HCLTech —Sholinganallur, Chennai, Tamil Nadu
- Weekend availability
- Agile
- Communication skills
Lead Administrator (Tools & Automation)
HCLTech —Sholinganallur, Chennai, Tamil Nadu
- Weekend availability
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Senior Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Chennai, Tamil Nadu
- Customer service
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1d
Administrator - Monitoring Tools, Event Monitoring
HCLTech —Chennai, Tamil Nadu
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Behind Force Tech Solution —Chennai, Tamil Nadu
- Communication skills
SME - Web App firewall, Cloud Security, Palo Alto Firewalls
HCLTech —Chennai, Tamil Nadu
- Analysis skills
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Threat Hunter
JUARA IT SOLUTIONS —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- Windows
Quick apply
RDL Jump Host Admin
Celestica —Guindy, Chennai, Tamil Nadu
- Hybrid work
- Computer Science
- Windows
- Bachelor's degree
Technical Lead
Infinite Computer Solutions Ltd. —Chennai, Tamil Nadu
- Full-time
- Azure
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IT Security Tester / Test Lead
Kyndryl —Chennai, Tamil Nadu
- Full-time
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Postgres Admin
Phygital Insights —Chennai, Tamil Nadu
- Full-time
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Saaki Argus & Averil Consulting —Chennai, Tamil Nadu
- Rotational shift
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Quick apply
Senior AWS Operations Engineer
Hapag-Lloyd AG —Chennai, Tamil Nadu
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Service Now CSM Senior Developer
Phygital Insights —Chennai, Tamil Nadu
- Full-time
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CyberArk Engineer
JUARA IT SOLUTIONS —Chennai, Tamil Nadu
- Full-time
- Microsoft Access
- Azure
- Computer Science
Quick apply
ThreatLocker Specialist
Celestica —Guindy, Chennai, Tamil Nadu
- Hybrid work
- Azure
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Senior Cloud Engineer
Yitro Global —Chennai, Tamil Nadu
- Full-time
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Lead, F5 Engineer
KLA —Chennai, Tamil Nadu
- Full-time
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Senior Platform Engineer
Standard Chartered —Chennai, Tamil Nadu
- Azure
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- Software troubleshooting
- Health insurance
- Paid sick time
3d
Associate Architect – Google Cloud Platform (GCP)
Kryptos Technologies —Chennai, Tamil Nadu
- APIs

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SME - Critical Incident Management

HCLTech -
Sholinganallur, Chennai, Tamil Nadu

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Job details

Qualifications

Authentication
ITIL Certification
Incident management
BMC Remedy
Enterprise Software
ITIL
ServiceNow
Agile
Communication skills

Full job description

Sholinganallur, Tamil Nadu
Job Summary

Role Overview: The Major Incident Manager will be responsible for managing and resolving complex major incidentsaffecting critical business systems, applications, and services. The role requires a proactive andcollaborative individual with a strong technical background, excellent communication skills, and theability to manage stakeholders effectively. The candidate should be capable of quickly integratinginto the team with minimal onboarding and delivering results through on-the-job training. The rolealso involves contributing to Continuous Service Improvement (CSI) initiatives, managing CSI projectsin an Agile way, and working in 24/7 rotational shifts, including weekends.Key Responsibilities: • Lead the resolution of major incidents, ensuring minimal business disruption and timelyservice restoration.• Coordinate with Service Leaders, Subject Matter Experts (SMEs), and technical teams toaddress and resolve incidents effectively.• Provide clear, accurate, and timely communication to senior leaders, stakeholders, and endusers during incident resolution.• Actively seek work, drive follow-ups, and take ownership of issues to ensure resolution.• Collaborate with other IT functions to identify opportunities for process improvement andcontribute to successful implementation.• Engage in Continuous Service Improvement (CSI) objectives to enhance processes andservice quality.• Manage CSI projects using Agile methodologies to drive service improvements andinnovation.• Operate in 24/7 rotational shifts, including weekends, as required by business needs.Required Experience and Skills: • Minimum 15 years of experience in Major Incident Management.• Strong technical background with broad expertise in enterprise systems and coreinfrastructure technologies (e.g., server, network, authentication, database).• Prior experience working with ServiceNow (minimum 2 years).• Excellent written and verbal communication skills.• Proven ability to manage stakeholders across all levels of the organization.• Highly collaborative and proactive, with the ability to work independently and takeownership of tasks. Classification: Internal• Comfortable working in complex global relationships with IT functions, vendors, businessunits, and external partners.• Experience in managing CSI projects using Agile methodologies.Additional Requirements: • Ability to “plug and play” with minimal formal onboarding, performing effectively withmostly on-the-job training.• Experience in technical troubleshooting and using computer monitoring systems (e.g.,NextThink or similar).

Key Responsibilities
1. Ensure Timely Resolution And Quality Compliance Of Escalated Incidents By Analyzing Issues In Accordance With Itil Best Practices And Service Level Agreements.
2. Mentor Team Members And Administrators In Critical Incident Management Processes, Preparing Standard Operating Procedures And Maintaining Comprehensive Documentation For Knowledge Sharing.
3. Validate Change Order Implementation Plans And Ensure Compliance With Human Error Protocols While Participating In Capacity Planning Discussions.
4. Engage Actively In Customer Meetings To Gather Feedback, Address Concerns, And Ensure Positive Customer Experiences And Satisfaction.
5. Conduct And Validate Analyses Such As Root Cause Analysis And Trend Analysis, Preparing Detailed Reports To Support Performance Improvement Initiatives For Presentation To Key Business Stakeholders.
Skill Requirements
1. Proficient In Critical Incident Management And Itil Frameworks
2. Strong Knowledge Of Servicenow (Snow) Administration And Support
3. Experience With Bmc Remedy And Ca Service Desk Tools
4. Familiarity With Avanti And Related Automation Technologies
5. Excellent Communication And Presentation Skills For Stakeholder Engagement

Other Requirements
1. Itil Foundation Certification (Optional But Valuable)
2. Servicenow Administrator Certification (Optional But Valuable
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Refine Your Search

network administrator jobs in chennai g.p.o chennai tamil nadu

SME - Critical Incident Management

Lead Administrator (Tools & Automation)

Senior Administrator - Desk Side Services, AMT Asset Management Software

Administrator - Monitoring Tools, Event Monitoring

Senior System Administrator

SME - Web App firewall, Cloud Security, Palo Alto Firewalls

Threat Hunter

RDL Jump Host Admin

Technical Lead

IT Security Tester / Test Lead

Postgres Admin

Windows Specialist L3 Engineer

Senior AWS Operations Engineer

Service Now CSM Senior Developer

CyberArk Engineer

ThreatLocker Specialist

Senior Cloud Engineer

Lead, F5 Engineer

Senior Platform Engineer

Associate Architect – Google Cloud Platform (GCP)

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