Hr Crm analyst Jobs – 120 Open Jobs Today

Senior Analyst - Billing/Invoicing Lead to cash
HCLTech —Gurugram, Haryana
- Microsoft Office
- Finance
- Analysis skills
Senior Professional-Senior Operations Analyst
Acuity Knowledge Partners —Gurugram, Haryana
- CRM software
- Salesforce
- ERP systems
Team Leader - Tender Management and Sales Support
JAS Worldwide —Gurugram, Haryana
- Full-time
- Microsoft Office
- 12th Pass
- Bachelor's degree
3562952-Senior Manager
EXL Service —Gurugram, Haryana
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
#ACN GN - SONG - Service - Five9 - Consultant
Accenture —Gurugram, Haryana
- Full-time
- Azure
- Customer service
- Salesforce
Leasing Manager
LSR Realty —Gurugram, Haryana
- ₹45,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
1970743-Assistant Manager
EXL Service —Gurugram, Haryana
- Full-time
- Computer Science
- B.Sc
- Master's degree
Data Engineer
Saarthee —Gurugram, Haryana
- Azure
- Salesforce
- SQL
Quick apply
Applied AI Sr Associate Engineer
Moody's —Gurugram, Haryana
- Microsoft Excel
- Azure
- Computer Science
Instructor Senior Analyst
Accenture —Gurugram, Haryana
- Full-time
- CRM software
- Sales
- Communication skills
1985103-Manager
EXL Service —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Engineering
- Master's degree
Inside Operator-Founder’s Office, Sign 3
Cedar Management Consulting —Gurugram, Haryana
- Full-time
- Master's degree
- SQL
- MBA
Associate/Senior Associate
Oxane Partners —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Research
- Master's degree
2021820-Manager
EXL Service —Gurugram, Haryana
- Full-time
- English
- Master's degree
- SQL
Custom Software Engineer
Accenture —Gurugram, Haryana
- Full-time
- Azure
- Salesforce
- Analysis skills
Sales Intern
Webority Technologies —Gurugram, Haryana
- CRM software
- English
- Microsoft Office
2021871-Manager
EXL Service —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- B.Sc
1985131-Manager
EXL Service —Gurugram, Haryana
- Full-time
- Master's degree
- Bachelor's degree
- Communication skills
1984866-Manager
EXL Service —Gurugram, Haryana
- Full-time
- Microsoft Access
- Azure
- Computer Science
1970750-Senior Manager
EXL Service —Gurugram, Haryana
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree

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Senior Analyst - Billing/Invoicing Lead to cash

HCLTech -
Gurugram, Haryana

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Job details

Qualifications

Live chat
Securities & Exchange Commission
Microsoft Office
Finance
Analysis skills
Bachelor's degree
Communication skills

Full job description

Gurugram, Haryana
Job Summary

Deal Support Agent (Tier 1) Job Overview Responsibilities As a Deal Support Agent (Tier 1), you are the first point of contact for our Sales teams in a high-velocity, live-chat environment. You wi l provide real-time guidance on the entire deal life cycle—including customer setup, contracting, and quote generation—while navigating complex Google processes and policies. Your mission is to ensure every deal entering the pipeline is accurate, compliant, and positioned for seamless booking through instant, expert intervention. You wil provide rapid support, ensuring that every request is validated and processed with speed and absolute compliance.

Key Responsibilities

Live-Chat Delivery & Execution Real-Time Response: Provide rapid, high-quality responses to Sales queries regarding CRM navigation and deal process support within a chat interface. Multi-Thread Management: Efficiently manage multiple chat threads while maintaining high accuracy and professional "chat etiquette." Policy Compliance: Ensure guidance is given in real-time compliance with internal Google policies and processes. CRM Hygiene: Ensure real-time CRM hygiene and quote-to-cash accuracy. Core Responsibilities Review and validate contract request intake form from Sales including validating customer information and existing contract information in CRM system Create sales opportunities in the Looker CRM system Prepare, review and deliver quotes based on Sales-provided requests Create bespoke contract packages from standard components Identify the need for, seek, and record cross-functional or business stakeholder approvals for various components of the commercial or contractual package Validate customer-signed documents and submit for booking Provide input and assistance to the Order Management team with respect to the booking and provisioning process Ensure compliance with work instructions and absolute compliance with corporate, legal, and SEC guidelines including ethical and financial rules Escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets Respond and action in a timely professional manner any escalations received Use deductive reasoning to make sound business decisions. Folow best practices and work cross-functionaly with multiple teams to complete the above tasks and other daily job functions.

Skill Requirements

Graduate of any 4 year degree; idealy Business, Finance or Marketing Ski l Requirements Self-starter with ability to independently identify action items required in any given situation (high-level critical thinking) Solid working knowledge of commercial Customer Relationship Manager (CRM) and Contract Lifecycle Management (CLM) systems, as wel as proficiency with major office productivity suites (Workspace, Microsoft Office) Customer service mind-set Strong analytical and problem solving skils Ability to translate complex legal and procedural concepts into clear, concise "chat-friendly" explanations without losing technical accuracy. Excelent written and verbal communication skils, facilitating clear and open communication at al levels of the organization Adaptable to a changing environment & flexible with regard to working patterns (i.e. shiftwork) Able to handle pressure and wiling to do extended hours when necessary Previous experience providing support in a high-volume live-chat environment is a significant plus. Deal Support Agent (Tier 2) Job Overview As a Deal Support Agent (Tier 2) , you are the first point of contact for our Sales teams in a high-velocity, live-chat environment. You wi l provide real-time guidance on the entire deal life cycle—including customer setup, contracting, and quote generation—while navigating complex Google processes and policies. Your mission is to ensure every deal entering the pipeline is accurate, compliant, and positioned for seamless booking through instant, expert

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crm analyst jobs in hr

Senior Analyst - Billing/Invoicing Lead to cash

Senior Professional-Senior Operations Analyst

Team Leader - Tender Management and Sales Support

3562952-Senior Manager

#ACN GN - SONG - Service - Five9 - Consultant

Leasing Manager

1970743-Assistant Manager

Data Engineer

Applied AI Sr Associate Engineer

Instructor Senior Analyst

1985103-Manager

Inside Operator-Founder’s Office, Sign 3

Associate/Senior Associate

2021820-Manager

Custom Software Engineer

Sales Intern

2021871-Manager

1985131-Manager

1984866-Manager

1970750-Senior Manager

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