Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
As a Mainframe MQ System Administrator at Kyndryl, you will be critical in ensuring the smooth operation of our customers’ IT infrastructure. You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance.
Not only will you be responsible for managing and maintaining the IT infrastructure, but you'll also have the opportunity to work on cutting-edge technologies and innovative solutions that will shape the future of the industry. You'll be at the forefront of new service preparation and change management processes, constantly learning and growing your technical expertise to ensure the best outcomes for our customers.
Your technical prowess will be put to the test as you troubleshoot critical customer situations and provide timely solutions to keep their systems secure, reliable, and efficient. You'll be the go-to expert for sizing and optimizing systems, ensuring our customers' business performance is always world-class.
Key Responsibilities :
Applies technical skills to support the operation and maintenance of vendor products, services, and solutions and typically have responsibility for sizing, troubleshooting, and critical client situations.
Install, test, configure and implement mainframe WMQ and associated system software while maintaining a stable operating system environment for business applications.
Perform WMQ system backups and recovery Monitors system activity for performance and availability and where necessary, tune accordingly Perform problem diagnosis and resolution.
Create, maintain and use automation scripts for MQ for z/OS monitoring, alerting and problem determination and resolution Design and Implement security aspects related to MQ.
Install and upgrade MQ for z/OS using Shopz Series and SMP/E Troubleshoot MQ problems using MQ command line and monitoring tools Provide primary and backup on-call support during extended hours (including nights and weekends).
At Kyndryl, we're committed to providing the best possible service to our customers, and as a Systems Management Specialist, you'll be an integral part of that mission. So if you're passionate about technology and want to be part of a dynamic team that's shaping the future of IT infrastructure management – then this role is for you.
Your Future at Kyndryl
Kyndryl's focus on providing innovative IT solutions to its customers means that in Systems Management, you will be working with the latest technology and will have the opportunity to learn and grow your skills. You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Expertise
4 to 6 Years of experience as a Mainframe MQ System Programmer supporting enterprise-level z/OS environments.
Expert-level knowledge of IBM MQ for z/OS installation, configuration, and upgrades using ShopzSeries and SMP/E.
Strong troubleshooting expertise using MQ command line utilities and mainframe monitoring tools.
Deep understanding of MQ security configurations, RACF integration, CHLAUTH rules, and TLS/SSL encryption.
Ability to install, configure, and maintain WebSphere MQ (WMQ) and related system software on z/OS.
Experience performing system backups, recovery, and diagnosing complex MQ issues.
Ensure MQ environments meet security and compliance standards, implementing best practices.
Experience designing and maintaining MQ clustering and workload balancing for high availability and reliability.
Ensuring High Availability and performance objectives, as required by customers and management are maintained for operating systems and for software components.
Responsible for the administration of Websphere MQ (WMQ) subsystems and associated software on the client’s mainframes.
Install, test, configure and implement mainframe WMQ and associated system software while maintaining a stable operating system environment for business applications.
Preferred Technical and Professional Experience
Bachelor’s degree in Computer Science, Information Systems, or a related field.
Experience performing major MQ upgrades (e.g., migrating to newer IBM MQ for z/OS versions).
Strong experience with administration of MQ objects, including queue managers, queues, channels, listeners, and topics.
Provide primary and backup on-call support during extended hours (including nights and weekends).
Prior experience in banking, insurance, or other high-transaction enterprise environments.
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
