JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Position: Shift Engineer/Duty Engineer, City name
Business: Property and Asset Management, City name
What this job involves
You will be ensuring that all technical services are maintained operational during your shift duty. Taking charge of entire technical assets in building, managing engineering team and supporting the Property Manager / Assistant Property Manager your team leader for coordinating for technical issues with client and occupants. Your key deliverables will be to:
Manage and maintain electromechanical / utilities services at the site with the help of technician team.
Prepare and implement planned preventive maintenance (PPM).
Conduct inspections at site regularly to check for risk / defects areas.
Review work of subordinate staff and provide guidance when needed.
Ensuring the documentation, checking and follow up of the assets under defect liability period and AMC/CAMC in a tracker.
Be responsible for hiring, training and development of shift engineers and maintenance staff.
Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance.
Maintaining service level agreements and keeping performance indicator scores above excellence.
Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.
Overseeing all vendor quotations and invoices.
Ensure proper signoffs for attendance and all the required details for cost sheet submission.
Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice.
Schedule monthly vendor meeting to discuss on daily matters & ensure corrective actions are taken for the same.
Planning and implementing for energy conservation.
Prepare monthly readings sheet with occupants and ensure all check-sheets and logbooks are being filled properly as per the schedule
Manage and maintain electromechanical / utilities services at the site with the help of technician team.
Prepare and implement planned preventive maintenance (PPM).
Conduct inspections at site regularly to check for risk / defects areas.
Review work of subordinate staff and provide guidance when needed.
Ensuring the documentation, checking and follow up of the assets under defect liability period and AMC/CAMC in a tracker.
Be responsible for hiring, training and development of shift engineers and maintenance staff.
Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance.
Maintaining service level agreements and keeping performance indicator scores above excellence.
Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.
Overseeing all vendor quotations and invoices.
Ensure proper signoffs for attendance and all the required details for cost sheet submission.
Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice.
Schedule monthly vendor meeting to discuss on daily matters & ensure corrective actions are taken for the same.
Planning and implementing for energy conservation.
Primary Responsibilities
Ensure timely shift transitions with proper handover of ongoing work details
Maintain property in safe, secure, and healthy condition to meet client satisfaction
Respond to client complaints with priority and promptness
Conduct daily site rounds and supervise ongoing activities
Report system breakdowns, malfunctions, or major issues to Property Manager and Chief Engineer
Submit detailed shift activity reports
Address service complaints (electrical, soft services, BMS, lift, security, etc.)
Coordinate and verify meter records and electrical parameter checklists
Plan, organize, and arrange materials and equipment for activities
Communicate effectively with clients and stakeholders for activity planning
Participate in management-scheduled training programs
Monitor attendance and operational verification of support staff and vendor teams
Support internal/external teams for events and CSR activities
Manage emergency situations efficiently and effectively
Support planning and maintenance work (scheduled/breakdown) of equipment
Supervise housekeeping of all common areas and facilities
Issue and monitor work permits and safe isolation systems
Prioritize complaints/service requests and ensure timely completion
Occupational Health & Safety Responsibilities
Implement OHS & Well-being Policy objectives
Identify hazards, opportunities, and assess risks
Report accidents/incidents and monitor corrective actions
Serve as Medical First Aider
Conduct BBS monitoring
Manage workplace safety considerations including manual handling, ergonomics, hazardous substances, confined spaces, etc.
Participate in On-Site Emergency Planning
Maintain Opportunity Register
Monitor proper PPE usage and social distancing
Report wellbeing issues to management
Conduct ENMS-related training per policy requirements
Accountability
Prioritizing and completing service requests to ensure client satisfaction
Supervising and monitoring preventive maintenance activities
Identifying hazards and assessing risks
Ensuring safe work practices across the site
Addressing technical complaints promptly
Reporting energy-related issues to leadership
Authority
Monitor work permits and safe isolation systems
Stop unsafe practices
Report wellbeing issues
Issue work permits
Initiate on-site emergency plans during emergencies
Maintain energy equipment in work areas
Prepare monthly readings sheet with occupants and ensure all check-sheets and logbooks are being filled properly as per the schedule.
Maintain history cards for all equipment’s.
Attend major complaints & escalate to senior & co-ordinate with technical staff if necessary.
Ensure work permits are in place and safe working practices /procedures are followed.
Assist the Property Manager/ Assistant Property Manager/ Technical Manager in conducting risk assessment of the building operations and work towards mitigation of highlighted inherent risks and in conducting root cause analysis in case of system failure and breakdowns.
Create corrective, preventive and emergency response action plans.
Take part in evacuation Drills and be a part of ERT/QRT team.
Maintain engineering and other reports like DMR and MMR.
Work closely with the regional training teams and ensure closures of all required reports.
Facilitate the services under the Slogan “No Safety No Work”.
Maintain history cards for all equipment’s.
Attend major complaints & escalate to senior & co-ordinate with technical staff if necessary.
Ensure work permits are in place and safe working practices /procedures are followed.
Assist the Property Manager/ Assistant Property Manager/ Technical Manager in conducting risk assessment of the building operations and work towards mitigation of highlighted inherent risks and in conducting root cause analysis in case of system failure and breakdowns.
Create corrective, preventive and emergency response action plans.
Take part in evacuation Drills and be a part of ERT/QRT team.
Maintain engineering and other reports like DMR and MMR.
Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.
Facilitate the services under the Slogan “No Safety No Work”.
Client:
You will be working on __site name ___, which is a ___type____, located at ___location____
Site dynamics:
Work Schedule: Site team: e.g.: Property Manager +2 Other details if any.
Reporting:
You will be working with our operations team and reporting to the Property Manager / Technical Manager.
Sound like you? Here is what we’re looking for:
Being Analytical and Meticulous
Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures.
Qualifications
You will have a Degree / Diploma in Electrical/Mechanical OR any equivalent, with min 3-5 years of work experience in Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
