Kochi Kerala Assistant manager Jobs – 141 Open Jobs Today

Assistant Front Office Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Senior Associate,Treasures Relationship Manager, Consumer Banking Group
DBS Bank —Kochi, Kerala
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Assistant Manager - Marketing
Sakthi Finance Limited —Kochi, Kerala
- ₹33,000 - ₹40,000 a month
- Full-time
- In-person
- Marketing
- Health insurance
- Cell phone reimbursement
Quick apply
Assistant HR Manager
SAFFRON CARE INC. —Kochi M.G.Road, Kochi, Kerala
- ₹15,000 - ₹25,000 a month
- Part-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
10d
Lead Assistant Manager-Procure to Pay-Functional Lead-AP
EXL Service —Kochi, Kerala
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Assistant Sales Manager
SAN GROUP —Kochi, Kerala
- ₹30,000 - ₹35,000 a month
- Full-time
- Sales
- Marketing
- Microsoft Office
- Health insurance
- Cell phone reimbursement
Quick apply
3d
Assistant Branch Manager - Kochi
IRISH EXPERT LLP —Kochi, Kerala
- Microsoft Office
- Bachelor's degree
- Organisational skills
Quick apply
Assistant Manager – Claims Adjudication / Adjustor
EXL Service —Kochi, Kerala
- Overnight shift
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Assistant Manager – Logistics & Supply Chain
Careon Healthcare Solutions Pvt Ltd —Kochi, Kerala
- ₹30,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Inventory management
- ERP systems
Quick apply
6d
Assistant / Deputy Manager (Sales & Marketing) – Doors Division (Kochi)
Ncl Industries —Kochi, Kerala
- Full-time
- Microsoft Office
- Business development
- Project management
Assistant Sales Manager
WOMYT —Edapally, Kochi, Kerala
- ₹15,000 - ₹25,000 a month
- Full-time
- Sales
- Bachelor's degree
- Human resources
Quick apply
Assistant Production Manager
Green Valley Beverages India Pvt Ltd —Kolenchery, Kochi, Kerala
- ₹25,000 - ₹30,000 a month
- Full-time
- Bachelor's degree
- In-person
- Manufacturing
Quick apply
Assistant Manager (Commercial)
Western Interiors and Marine contractors —Kochi, Kerala
- Full-time
- Bachelor's degree
- Construction experience
- In-person
Quick apply
1d
Assistant Sales Manager
San Designs —Vennala, Kochi, Kerala
- ₹20,000 - ₹35,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- Business Administration
- Health insurance
- Cell phone reimbursement
Quick apply
Assistant Marketing Manager
FutureWings Academy —Kochi, Kerala
- From ₹25,000 a month
- Full-time
- Marketing
- English
- Business development
Quick apply
Assistant Manager Bar
Grand Hyatt Kochi —Kochi, Kerala
- Full-time
- Hospitality
- Diploma
- Restaurant
16h
Assistant Manager- Sourcing
SFO Technologies —Kakkanad, Kochi, Kerala
- Master's degree
- Bachelor's degree
- Business Administration
Assistant Manager - IP Billing & Finance & Accounts
Sukino Healthcare Solutions —Kochi, Kerala
- Full-time
- Bachelor's degree
- Accounting
- Leadership
Quick apply
Branch manager/Assistant Branch manager/CRE
Purvaja Fincap Pvt Ltd —Aluva, Kerala
- ₹12,000 - ₹40,000 a month
- Full-time
- Sales
- Customer service
- Team management
- Paid sick time
Quick apply
Assistant Manager - Stewarding
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Business Administration
- Hotel experience
9d

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Assistant Front Office Manager

Marriott International, Inc -
Kochi, Kerala

Apply Now

Job details

Full-time

Qualifications

Hospitality
Guest relations
No experience needed
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26097834
Job CategoryRooms & Guest Services Operations
LocationMaradu, Kochi, Kerala, India, 682304
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Ensures employee recognition is taking place on all shifts.

Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Strives to improve service performance.

Collaborates with the Front Office Manager on ways to continually improve departmental service.

Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Serves as a role model to demonstrate appropriate behaviors.

Sets a positive example for guest relations.

Displays outstanding hospitality skills.

Empowers employees to provide excellent customer service.

Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Provides feedback to employees based on observation of service behaviors.

Handles guest problems and complaints effectively.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures compliance with all Front Office policies, standards and procedures.

Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Functions in place of the Front Office Manager in his/her absence.

Communicates critical information from pre- and post-convention meetings to the Front Office staff.

Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

assistant manager jobs in kochi kerala

Assistant Front Office Manager

Senior Associate,Treasures Relationship Manager, Consumer Banking Group

Assistant Manager - Marketing

Assistant HR Manager

Lead Assistant Manager-Procure to Pay-Functional Lead-AP

Assistant Sales Manager

Assistant Branch Manager - Kochi

Assistant Manager – Claims Adjudication / Adjustor

Assistant Manager – Logistics & Supply Chain

Assistant / Deputy Manager (Sales & Marketing) – Doors Division (Kochi)

Assistant Sales Manager

Assistant Production Manager

Assistant Manager (Commercial)

Assistant Sales Manager

Assistant Marketing Manager

Assistant Manager Bar

Assistant Manager- Sourcing

Assistant Manager - IP Billing & Finance & Accounts

Branch manager/Assistant Branch manager/CRE

Assistant Manager - Stewarding

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