Lucknow Uttar Pradesh Security Jobs – 118 Open Jobs Today

Senior Analyst - English, Arabic, Microsoft Windows
HCLTech —Lucknow, Uttar Pradesh
- Weekend availability
- Bilingual
- Spanish
- Microsoft Outlook
1h
ISO Auditor
EGV Services —Lucknow, Uttar Pradesh
- Master's degree
- Bachelor's degree
Food & Beverage Executive
Marriott International, Inc —Lucknow, Uttar Pradesh
- Full-time
- Hospitality
- 12th Pass
- Supervising experience
Associate - Loss Prevention
Marriott International, Inc —Lucknow, Uttar Pradesh
- Full-time
- 12th Pass
- Supervising experience
14d
ISO Consultant
EGV Services —Lucknow, Uttar Pradesh
- Part-time
- Master's degree
- Bachelor's degree
QC HPLC Executive (injection Pharmaceutical Background)
aspirit vision solution pvt ltd —Lucknow, Uttar Pradesh
- ₹30,000 - ₹45,000 a month
- Full-time
- Laboratory experience
- Research
- Bachelor's degree
- Health insurance
- Flexible schedule
Quick apply
4d
Cloud Infrastructure Engineer
SoftMaji InfoTech —Lucknow, Uttar Pradesh
- ₹7,00,000 - ₹16,00,000 a year
- Full-time
- Azure
- AWS
- Computer networking
5d
Systems Administrator
Vexil Infotech —Lucknow, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- Windows
PHP Developer - Lucknow
Moon Infosystem —Lucknow, Uttar Pradesh
- JavaScript
- HTML
Cybersecurity Engineer
SoftMaji InfoTech —Lucknow, Uttar Pradesh
- ₹6,00,000 - ₹14,00,000 a year
- Full-time
- SQL
- Scripting
- APIs
4d
Online Bidder
Quaere e-Technologies Pvt. Ltd. —Lucknow, Uttar Pradesh
- ₹10,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
AI Engineer — Full Stack & Agentic Systems (Night Shift)
3WheelsAI —Lucknow, Uttar Pradesh
- ₹10,000 - ₹30,000 a month
- Full-time
- Azure
- English
- Master's degree
Quick apply
14d
DevSecOps Engineer
SoftMaji InfoTech —Lucknow, Uttar Pradesh
- ₹7,00,000 - ₹16,00,000 a year
- Full-time
- Azure
- Software troubleshooting
- DevOps
5d
Content Writer
EGV Services —Lucknow, Uttar Pradesh
- English
- Master's degree
- Bachelor's degree
Cloud & DevOps Engineer
SoftMaji InfoTech —Lucknow, Uttar Pradesh
- ₹6,00,000 - ₹14,00,000 a year
- Full-time
- Azure
- DevOps
- AWS
5d
Ambassador - Front Office
Marriott International, Inc —Lucknow, Uttar Pradesh
- Full-time
- 12th Pass
- Supervising experience
14d
Blockchain Developer
Websultanate Software Technologies —Lucknow, Uttar Pradesh
- Full-time
- APIs
Firmware Engineer
Concord Control Systems Limited —Lucknow, Uttar Pradesh
- ₹40,000 - ₹55,000 a month
- Full-time
- Computer Science
- Analysis skills
- C++
Quick apply
Web Developer Cum Digital Marketing Engineer
Invitek Medical & Healthcare Technologies —Lucknow, Uttar Pradesh
- ₹20,000 - ₹35,000 a month
- Part-time
- Analysis skills
- JavaScript
- In-person
Quick apply
Human Resources Associate
Marriott International, Inc —Lucknow, Uttar Pradesh
- Full-time
- 12th Pass
- Supervising experience
1d

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Senior Analyst - English, Arabic, Microsoft Windows

HCLTech -
Lucknow, Uttar Pradesh

Apply Now

Job details

1 hour ago

Qualifications

Bilingual
Spanish
ITIL Certification
Microsoft Outlook
Software troubleshooting
Multilingual
Arabic
IT service management
English
Windows
Technical support
Information security
Bachelor's degree
ITIL
Business requirements
Communication skills
Help desk

Full job description

Lucknow, Uttar Pradesh
Job Summary

The Service Desk Agent will provide voice and non-voice technical support to end users in a global environment. The role includes handling incidents and service requests, troubleshooting common IT issues, and ensuring timely resolution while delivering a professional customer experience. The position serves as the first point of contact for users and supports high customer satisfaction through clear communication, structured troubleshooting, accurate documentation, and effective issue ownership.

Key Responsibilities

: Provide voice and non-voice technical support to end users in a global or international environment. Log, categorize, prioritize, troubleshoot, and resolve incidents and service requests in line with defined service levels. Troubleshoot issues related to Windows operating systems, Microsoft Outlook, internet connectivity, and basic networking. Provide first-level support for desktops, laptops, PCs, and standard peripheral devices. Guide users through troubleshooting steps and provide clear online technical resolutions. Escalate unresolved or complex issues to the appropriate support team and follow up through closure. Document user interactions, troubleshooting activities, resolutions, and updates accurately in the ticketing system. Maintain professionalism, customer focus, and effective communication across every interaction. Collaborate with global support teams to support seamless service delivery. Adhere to applicable IT service management processes, information security requirements, and support procedures.

Skill Requirements

Minimum 2 years of experience in Service Desk, Help Desk, or a related technical support function. Voice and non-voice technical support experience in a global or international environment. Basic technical knowledge of PCs, laptops, and standard hardware components. Working knowledge of Microsoft Outlook troubleshooting. Basic understanding of internet technologies and networking concepts. Hands-on knowledge of Windows operating systems. Good verbal and written communication and conversation skills. Neutral English accent with clear customer interaction capability. Strong problem-solving, listening, and structured troubleshooting skills. Experience using ITSM or ticketing tools is preferred.

Other Requirements

Willingness to work in a 24x7 environment, including rotational shifts, weekends, and holidays. Any graduate qualification. Strong customer-service orientation and ability to manage user interactions professionally. Ability to work independently and collaborate effectively with global support teams. Flexibility to adapt to changing processes and business requirements. Basic knowledge of ITIL practices is an advantage. ITIL Foundation, Microsoft Fundamentals, or equivalent certifications are preferred but not mandatory. Preferred candidate profile: Experience supporting enterprise customers in a multinational or managed-services environment. Relevant background: Service Desk, Help Desk, Desktop Support, Technical Support Operations, Shared Services, or Global Service Desk. Performance orientation: Strong focus on customer satisfaction, service-level adherence, quality, and end-to-end issue ownership. Language preference: Bilingual English and Spanish communication capability is an added advantage for regional and global user support.

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Refine Your Search

security jobs in lucknow uttar pradesh

Senior Analyst - English, Arabic, Microsoft Windows

ISO Auditor

Food & Beverage Executive

Associate - Loss Prevention

ISO Consultant

QC HPLC Executive (injection Pharmaceutical Background)

Cloud Infrastructure Engineer

Systems Administrator

PHP Developer - Lucknow

Cybersecurity Engineer

Online Bidder

AI Engineer — Full Stack & Agentic Systems (Night Shift)

DevSecOps Engineer

Content Writer

Cloud & DevOps Engineer

Ambassador - Front Office

Blockchain Developer

Firmware Engineer

Web Developer Cum Digital Marketing Engineer

Human Resources Associate

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