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Senior Service Engineer

BD -
Chennai, Tamil Nadu

Apply Now

Job details

15 hours ago

Qualifications

Software troubleshooting
BSEE
Customer service
Electronics Engineering
Technical support
Analysis skills
Bachelor's degree
Manufacturing
Electrical Engineering
Communication skills

Full job description

Now

Job ID

R-552335

Job Description

Job Responsibilities

Lead and execute complex service, maintenance, and repair activities .
Perform advanced diagnostics, troubleshooting, and root cause analysis of technical issues, providing effective and timely resolutions.
Develop and implement preventative maintenance schedules and procedures to maximize system uptime and longevity.
Collaborate with product development and engineering teams to provide feedback on product performance, identify areas for improvement, and contribute to new product development.
Document all service activities, technical findings, and solutions thoroughly and accurately.
Manage and prioritize multiple service requests, ensuring efficient resource allocation and customer satisfaction.
Maintain a strong understanding of industry trends, emerging technologies, and competitor offerings.

Job Qualifications

Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related technical field.
Minimum of 5-7 years of progressive experience in a field service or technical support role, preferably within a high-tech manufacturing or industrial sector.
Proven expertise in troubleshooting, repairing, and maintaining complex electromechanical systems, software, and networking components.
Strong analytical and problem-solving skills with the ability to diagnose and resolve intricate technical issues independently.
Excellent communication, interpersonal, and customer service skills, with the ability to explain complex technical concepts clearly.
Experience with various diagnostic tools, test equipment, and software applications relevant to the industry.
Ability to travel frequently to customer sites, sometimes on short notice.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visithttps://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

Primary Work Location

IND Chennai - Chennai CSP

Additional Locations

Work Shift

Apply Now

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