Perungudi Chennai Tamil Nadu (customer engagement specialist) Jobs – 114 Open Jobs Today

Infra Dev Specialist
Cognizant —Chennai, Tamil Nadu
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- AWS
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Regional Manager- Cardiac Surgery
Medtronic —Chennai, Tamil Nadu
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Territory Manager - Cardiac Surgery
Medtronic —Chennai, Tamil Nadu
- Full-time
- Remote
- Up to 50% travel
- Master's degree
- 12th Pass
HR Intern/Management/Executive
The Jobsync —Chennai, Tamil Nadu
- ₹8,086.00 - ₹23,934.87 a month
- Part-time
- B.Sc
- Microsoft Office
- Master's degree
- Cell phone reimbursement
- Flexible schedule
Quick apply
BCM-Temenos Data Migration Developer-Senior
EY —Chennai, Tamil Nadu
- Oracle
- Java
- Master's degree
- Health insurance
Learn Mobile Platform Lead
Trimble —Chennai, Tamil Nadu
- Online application
- Analysis skills
- Bachelor's degree
- Continuous improvement
Clinical Sales Specialist
Leica Microsystems —Chennai, Tamil Nadu
- Full-time
- Presentation skills
- Bachelor's degree
- Travel
- Paid time off
BCM-T24-BA - Migration Senior-GDSF02
EY —Chennai, Tamil Nadu
- Oracle
- Data analysis skills
- Java
- Health insurance
Associate Divisional Manager - Product Engineering
Daimler Truck AG —Chennai, Tamil Nadu
- Part-time
- English
- Microsoft Office
- Master's degree
IT SR. Sales Specialist - Account Manager
New Wave Computing —Chennai, Tamil Nadu
- Business development
Medical Sales Specialist
Cytiva —Chennai, Tamil Nadu
- Full-time
- Remote
- Nursing
- Up to 50% travel
- Sales
4d
Associate Engineer
Kone —Chennai, Tamil Nadu
- Full-time
- AutoCAD
- Bachelor's degree
8h
Sales And Marketing Specialist
Tri Route Inc —Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Email
- Sales
- Bachelor's degree
- Travel
Quick apply
AGM – Test Lab Operation and Management (ITEC)
Kone —Chennai, Tamil Nadu
- Full-time
- Management
- English
- Master's degree
Senior Software Engineer - Salesforce Marketing Cloud
EPAM Systems, Inc. —Chennai, Tamil Nadu
- Computer Science
- Software troubleshooting
- Sales
- Health insurance
- Paid time off
Sales Specialist
New Wave Computing —Chennai, Tamil Nadu
- Business development
Assoc, BackEnd Eng, WRB Tech
Standard Chartered —Chennai, Tamil Nadu
- Azure
- Computer Science
- English
- Health insurance
- Paid sick time
1d
AR caller – Hospital billing(Night)
SolvEdge —Chennai, Tamil Nadu
- Email
- Patient monitoring
- EMR systems
- Care plans
- Health insurance
Senior Solution Architect - Salesforce
EPAM Systems, Inc. —Chennai, Tamil Nadu
- Hospitality
- Salesforce
- Java
- Health insurance
- Paid time off
Distinguished Frontier Engineer
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Microsoft Access
- System design
- Bachelor's degree

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Infra Dev Specialist

Cognizant -
Chennai, Tamil Nadu

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Job details

Full-time

Qualifications

Cloud infrastructure
System administration
Azure
Google Cloud Platform
AWS
Analysis skills
Splunk
Azure Certification
Scripting
Linux
Python
AWS Certified Solutions Architect – Professional

Full job description

Job Summary
The role involves leading critical technical escalations across Splunk platform environments ensuring timely and effective resolution of customer-impacting incidents. You will provide hands-on technical support to Senior Engineers Technical Leads and cross-functional support teams for highly complex infrastructure and cloud platform issues. Direct engagement with enterprise customers stakeholders and engineering teams is required to drive incident resolution maintain customer confidence

Responsibilities
The role involves leading critical technical escalations across Splunk platform environments ensuring timely and effective resolution of customer-impacting incidents. You will provide hands-on technical support to Senior Engineers Technical Leads and cross-functional support teams for highly complex infrastructure and cloud platform issues. Direct engagement with enterprise customers stakeholders and engineering teams is required to drive incident resolution maintain customer confidence and provide technical guidance. Progress on escalations must be tracked and managed to maintain clear ownership accountability and resolution timelines.
You will conduct deep-dive Root Cause Analysis for high-severity incidents and develop corrective and preventive action plans demonstrating strong analytical and decision-making skills. Responsibilities include escalation ownership and accountability cross-functional collaboration mentoring and technical coaching process improvement and operational excellence.
In Enterprise and Cloud Platform Operations you will manage data onboarding and ingestion pipelines indexing platforms dashboard and analytics performance and address performance bottlenecks and scalability issues. The role requires analyzing diagnostic logs telemetry traces packet captures and performance metrics from enterprise and cloud environments. You will validate product updates patches and feature enhancements while revising technical enablement and training agendas accordingly. Operational improvements will be driven through automation process optimization and proactive monitoring initiatives.
You will organize and facilitate technical enablement sessions knowledge-sharing workshops and escalation review meetings. Responsibilities also include developing technical runbooks Standard Operating Procedures escalation handling guidelines and platform troubleshooting documentation. Collaboration with Product Engineering SRE DevOps and Operations teams is essential to improve platform stability and customer experience.
Required technical skills include expertise in cloud and infrastructure platforms such as AWS Azure Google Cloud Platform Splunk Enterprise and Linux system administration. Knowledge of scripting languages such as Python and Shell is necessary to automate tasks and enhance Splunk functionality. Strong capabilities in incident response and escalation management Root Cause Analysis methodologies Splunk search performance indexing federated search search heads and indexers are expected. You should be proficient in handling data onboarding and parsing challenges dashboards analytics field extractions lookups event correlation monitoring alerts and observability tools. Familiarity with Cisco enterprise platforms and cloud infrastructures is also required.
Leadership expectations include serving as a technical escalation point for major customer-impacting incidents demonstrating strong ownership accountability and customer advocacy influencing strategic operational improvements and platform reliability initiatives driving collaboration across globally distributed engineering and support organizations and promoting a culture of technical excellence continuous learning and operational discipline.
Preferred certifications include AWS Certified Solutions Architect Azure Administrator or Architect and Splunk Certified Architect or Admin. A minimum of five years of experience is required.

Apply Now

Refine Your Search

(customer engagement specialist) jobs in perungudi chennai tamil nadu

Infra Dev Specialist

Regional Manager- Cardiac Surgery

Territory Manager - Cardiac Surgery

HR Intern/Management/Executive

BCM-Temenos Data Migration Developer-Senior

Learn Mobile Platform Lead

Clinical Sales Specialist

BCM-T24-BA - Migration Senior-GDSF02

Associate Divisional Manager - Product Engineering

IT SR. Sales Specialist - Account Manager

Medical Sales Specialist

Associate Engineer

Sales And Marketing Specialist

AGM – Test Lab Operation and Management (ITEC)

Senior Software Engineer - Salesforce Marketing Cloud

Sales Specialist

Assoc, BackEnd Eng, WRB Tech

AR caller – Hospital billing(Night)

Senior Solution Architect - Salesforce

Distinguished Frontier Engineer

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