Darya Ganj Delhi Delhi Support engineer (it) Jobs – 99 Open Jobs Today

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Sr. IT Support Engineer

SynapseIndia -
Noida, Uttar Pradesh

Apply Now

Job details

8 days ago

Benefits

Health insurance

Qualifications

Microsoft Windows Server
Software troubleshooting
LAN
Windows
DHCP
Analysis skills
IT support
DNS
Software development
AI
Communication skills
Active Directory
VPN

Full job description

SynapseIndia is a software development company with over 26 years of experience, featuring development offices in India and the USA. We serve clients worldwide, delivering innovative solutions tailored to their needs. Our Noida SEZ office is conveniently located just a 10-minute walk from the nearest metro station.

Why work with us?

Partnerships with Industry Leaders: We are a Google and Microsoft partner, staffed by certified professionals.
Global Presence: As a multinational corporation, we have clients and employees across the globe.
Structured Environment: We follow CMMI Level-5 compliant processes to ensure quality and efficiency.
Timely Salaries: We have consistently paid salaries on time since our inception.
Job Stability: Despite market fluctuations, we have not had to lay off employees.
Work-Life Balance: Enjoy weekends off on the 2nd and last Saturday of every month, with no night shifts.
Our employees are 100% satisfied, thanks to a culture of trust and growth opportunities.
Eco-Friendly Workplace: We promote health and well-being with special anti-radiation and energy removal features in our offices.
We prioritize the job security of all our employees.
We celebrate all festivals with enthusiasm and joy.
Yearly Appraisals: Exceptional performers can receive over 100% increments during appraisals.
We recognize and reward top performers on a monthly basis for their outstanding contributions.
We provide Accidental and Medical Insurance to our employees.

Who are we looking for?

Designation : Sr. IT Support Engineer
Experience Range : 8+ years

What skills and experience are we looking for?

Good communication skills (verbal and written)
Strong analytical and problem-solving abilities
Should have knowledge of using any AI tool.
Active Directory (AD) – Mandatory
Microsoft 365 (M365) – Mandatory
Windows OS – Installation, configuration, maintenance, and troubleshooting
macOS – Installation, configuration, maintenance, and troubleshooting
System formatting and reinstallation
Vendor coordination and follow-up
Antivirus server handling and management
WSUS (Windows Server Update Services)
ISP coordination and troubleshooting
Routers and switches
LAN setup and troubleshooting
DHCP and DNS
VPN and RDP configuration and troubleshooting
Hardware troubleshooting for laptops and desktops
Software installation, configuration, and troubleshooting
IT asset management and tracking
Network and printer-related troubleshooting
Data backup and basic backup management
Employee onboarding and offboarding support
Troubleshooting and user support through chat, calls, and ticketing systems
Ability to use ChatGPT effectively for IT troubleshooting, issue diagnosis, and finding solutions

Apply Now

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