Taramani Chennai Tamil Nadu Senior system administrator Jobs – 115 Open Jobs Today

Senior Process Associate
HCLTech —Chennai, Tamil Nadu
- Customer service
- Microsoft Office
- Master's degree
11d
Senior Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Chennai, Tamil Nadu
- Project management
Senior Administrator - DynaTrace, Windows PowerShell
HCLTech —Chennai, Tamil Nadu
- Java
- APIs
- Agile
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Senior Administrator - JBoss Application Server, Apache Tomcat
HCLTech —Chennai, Tamil Nadu
- Oracle
- Software troubleshooting
- Customer service
9d
SeniorAdministrator - Veritas NetBackup, Symantec Backup Exec
HCLTech —Chennai, Tamil Nadu
- Analysis skills
- Communication skills
14d
Senior Support Engineer
HCLTech —Chennai, Tamil Nadu
- Oracle
- Computer Science
- Software troubleshooting
Securities & Derivatives Analyst 2
Citi —Chennai, Tamil Nadu
- Full-time
- Project management
- Bachelor's degree
- Accounting
8h
Senior SailPoint Developer
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Java
IAM Engineer
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Windows
11d
SONIC RDL Network Admin
Celestica —Guindy, Chennai, Tamil Nadu
- Rotational shift
- Remote
- Computer science
- Bachelor's degree
- Scripting
Solution Architect- OSS Telco
Prodapt —Guindy, Chennai, Tamil Nadu
- Azure
- Computer Science
- Master's degree
8d
Lead / Senior AWS Connect Engineer with Salesforce Service Cloud Voice
EPAM Systems, Inc. —Chennai, Tamil Nadu
- Salesforce
- Java
- AWS
- Health insurance
- Paid time off
Custom Software Engineer
Accenture —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Salesforce Technical Lead
Sopra Steria —Chennai, Tamil Nadu
- Full-time
- Salesforce
- DevOps
- Engineering
Senior Cloud Engineer
Yitro Global —Chennai, Tamil Nadu
- Full-time
- Azure
- Software troubleshooting
- Windows
Staff Engineer, Salesforce
NETGEAR —Chennai, Tamil Nadu
- Full-time
- Salesforce
- APIs
- In-person
Quick apply
IN_Associate_MS Purview_FS - ITRA_Advisory_Chennai
PwC —Chennai, Tamil Nadu
- Full-time
- HIPAA
- Master's degree
- Analysis skills
ThreatLocker Specialist
Celestica —Guindy, Chennai, Tamil Nadu
- Hybrid work
- Azure
- Software troubleshooting
- Windows
Sr Cloud / Devops Engineer
Tivona Global Technologies —Kancheepuram District, Tamil Nadu
- Email
- Azure
- Computer Science
- Windows
Senior DevOps Engineer - Compute Platforms | India
Five9 —Chennai, Tamil Nadu
- Computer Science
- DevOps
- Master's degree

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Senior Process Associate

HCLTech -
Chennai, Tamil Nadu

Apply Now

Job details

11 days ago

Qualifications

Customer service
Microsoft Office
Master's degree
Bachelor's degree
Financial services
Desktop administration
Communication skills

Full job description

Chennai, Tamil Nadu
Job Summary

Purpose of the role

To assist the Team Leader in ensuring the timely and accurate delivery of service in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory and audit requirements are met.
To provide an excellent and efficient service to our customers' policyholders, responding to written enquiries received from policyholders and IFA's for the contracts in UK.
To take responsibility for achieving individual productivity and quality targets and positively contributing to the achievement of SLA's.
Provide real time support to administrators, handle escalations and coach administrators as and when required
Bridge the knowledge gap and clarify process queries as and when raised
Readiness for transitioning new activities and ability to knowledge transfer
Develop and encourage continuous improvements like Kaizens, six sigma projects

Key Responsibilities

Key tasks and responsibilities

To respond to written enquiries received from policyholders and IFA's
Process all insurance related back office operations work like policy claims, alterations and servicing actions on life and pension policies, as determined by the Company Work Management System, to maintain day to day service standards to agreed levels.
To ensure consistently high quality standards as per agreed levels.
To understand the Customer query and Respond to customer in a professional manner in order to maintain good customer relations.
To Follow proper ID&V Procedure prior to responding to customer queries
Respond to Customers ensuring that they are treated fairly and that a high level of service is delivered. Keeping customers informed of any delays in accordance with procedures and customers’ expectations.
To assist in the development of services to current Customers by offering appropriate solutions to any problems.
To participate fully in departmental and team meetings in order to relay information and promote effective communication and suggest process improvements as appropriate.
To work with colleagues towards operating self-managed teams.
To work within UK industry compliance and legislative requirements under the guidance of the team Leader, ensuring compliance with controls and procedures
To participate in project work where required whether sponsored by the department or other areas of the company
To undertake any other duties as may be deemed appropriate by the Team Leader and any higher officials.

Skill Requirements

Specific Job Skills
Essential

Fairly good Desktop Skills like MS Office.
Good Communication / Interpersonal skills

Desirable

Demonstrable knowledge and understanding of the administration of life and/or pensions products
Can be provided with the required trainings.

Education/Qualifications/
Training
Essential

Any graduate having at least 15 years of education.
Basic knowledge of Insurance

Desirable

Have achieved, or be willing to undertake the Certificate in Financial Administration.
Masters Degree would be added advantage.
Certified Insurance Personnel preferred

Other Requirements

Essential Experience

Two Years’ Experience in Insurance / financial services preferred
Previous experience in a customer service role

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Refine Your Search

senior system administrator jobs in taramani chennai tamil nadu

Senior Process Associate

Senior Administrator - Desk Side Services, AMT Asset Management Software

Senior Administrator - DynaTrace, Windows PowerShell

Senior Administrator - JBoss Application Server, Apache Tomcat

SeniorAdministrator - Veritas NetBackup, Symantec Backup Exec

Senior Support Engineer

Securities & Derivatives Analyst 2

Senior SailPoint Developer

IAM Engineer

SONIC RDL Network Admin

Solution Architect- OSS Telco

Lead / Senior AWS Connect Engineer with Salesforce Service Cloud Voice

Custom Software Engineer

Salesforce Technical Lead

Senior Cloud Engineer

Staff Engineer, Salesforce

IN_Associate_MS Purview_FS - ITRA_Advisory_Chennai

ThreatLocker Specialist

Sr Cloud / Devops Engineer

Senior DevOps Engineer - Compute Platforms | India

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