Noida Uttar Pradesh Human resources business partner Jobs – 133 Open Jobs Today

Associate - Customer Care - Voice 5A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Senior Manager
EXL Service —Noida, Uttar Pradesh
- Full-time
- Azure
- Oracle
- Computer Science
General Manager
Touchwood Entertainment Limited —Faridabad, Haryana
- ₹1,00,000 - ₹1,50,000 a month
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
Technical Product Analyst
PrismHR —Noida, Uttar Pradesh
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Quick apply
Performance Testing - EDS Performance Testing
VML/WPP Enterprise Solutions —Noida, Uttar Pradesh
- Azure
- Salesforce
- AWS
Quick apply
Sr. Associate - Customer Care - Collections 5B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Principal AI/ML Engineer
Optum —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- Java
- Health insurance
4h
Barista
Tata Starbucks —Noida, Uttar Pradesh
- Customer service
- No experience needed
- 12th Pass
Technical Architect
EXL Service —Noida, Uttar Pradesh
- Full-time
- Oracle
- Project management
- Bachelor's degree
8d
AI Architecture Lead
Acme Services —Noida, Uttar Pradesh
- ₹30,00,000 - ₹35,00,000 a year
- Full-time
- Computer Science
- System design
- Master's degree
Quick apply
Ultimate Success - AEM Sites and Assets
VML/WPP Enterprise Solutions —Noida, Uttar Pradesh
- Microsoft Powerpoint
- Salesforce
- AWS
Quick apply
Manager - Social Media
Alight —Noida, Uttar Pradesh
- Marketing
- Social media management
- Project management
- Health insurance
- Paid sick time
Order to Cash Operations Senior Analyst
Accenture —Noida, Uttar Pradesh
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Sr. Payroll Tax Associate
PrismHR —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Customer service
- Analysis skills
Quick apply
Area Sales Manager (ASM) – Ghaziabad | Solar PV Modules
Insolation Energy —Ghaziabad, Uttar Pradesh
- Sales
- Master's degree
- Bachelor's degree
DWS Site Lead
Kyndryl —Noida, Uttar Pradesh
- Full-time
- Continuous improvement
- Leadership
3d
AI/ML Engineer
PrismHR —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- Master's degree
Quick apply
Performance Testing - Experience Cloud Performance testing
VML/WPP Enterprise Solutions —Noida, Uttar Pradesh
- Azure
- Salesforce
- AWS
Quick apply
Data Science Engineer-III
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Hybrid work
- Azure
- Doctoral degree
- Master's degree
1d
Sr. .Net Developer
PrismHR —Noida, Uttar Pradesh
- Full-time
- Azure
- DevOps
- SQL
Quick apply

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Associate - Customer Care - Voice 5A

Genpact India Pvt. Ltd. -
Noida, Uttar Pradesh

Quick apply

Job details

Full-time

Qualifications

Customer service
English
Quality assurance
Bachelor's degree
Data management
IT
Business Administration
BA
Banking
Marketing
Information Technology

Full job description

Associate - Customer Care - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Customer Interaction: Handle incoming customer queries via phone, email, chat, or social media. Provide accurate and timely information to customers regarding products, services, or policies. Resolve customer complaints efficiently and escalate issues when necessary. Process Adherence: Follow standard operating procedures (SOPs) and company guidelines to ensure consistent service delivery. Maintain documentation and update customer records accurately in the CRM or relevant databases. Issue Resolution: Analyze customer problems and provide appropriate solutions or alternatives. Coordinate with other departments like technical support, billing, or logistics for issue resolution. Quality Assurance: Ensure high-quality customer interactions by adhering to quality standards. Participate in training sessions and continuously improve knowledge of products and processes. Data Management: Accurately enter and maintain customer data. Prepare reports on customer feedback, issues, and service efficiency. Customer Retention: Identify opportunities to upsell or cross-sell products or services. Foster positive relationships with customers to enhance customer loyalty. Feedback and Improvement: Gather customer feedback and relay it to relevant teams for product or process improvement. Suggest improvements in customer service processes based on customer interactions.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Customer Experience Certification (COPC) - COPC Inc.COPC Inc., Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources

Required Skills

Banking Capital Markets, Customer Care, Customer Experience (CX), Customer Service

Language

English (Required)

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Voice

Remote Type -

Office

Work Shift -

Night Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Refine Your Search

human resources business partner jobs in noida uttar pradesh

Associate - Customer Care - Voice 5A

Senior Manager

General Manager

Technical Product Analyst

Performance Testing - EDS Performance Testing

Sr. Associate - Customer Care - Collections 5B

Principal AI/ML Engineer

Barista

Technical Architect

AI Architecture Lead

Ultimate Success - AEM Sites and Assets

Manager - Social Media

Order to Cash Operations Senior Analyst

Sr. Payroll Tax Associate

Area Sales Manager (ASM) – Ghaziabad | Solar PV Modules

DWS Site Lead

AI/ML Engineer

Performance Testing - Experience Cloud Performance testing

Data Science Engineer-III

Sr. .Net Developer

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