Tripunittura Kerala Service coordinator Jobs – 116 Open Jobs Today

Real Time Coordinator
NOV Inc. —Kochi, Kerala
- Full-time
- Bachelor's degree
- Communication skills
- Analytics
12h
Sales Coordinator (Kochi/Bangalore)
Protectol Health —Kochi, Kerala
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
13d
Mechanic
kartrenz —Ernakulam District, Kerala
- Diploma
Painter
Royal Drive —Kochi, Kerala
- English
Senior Flutter Developer(Android & iOS)
Eltro Cyberchrome Private Limited —Kochi, Kerala
- ₹20,000 a month
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- Bachelor's degree
- Work from home
Quick apply
1d
Denter
Royal Drive —Kochi, Kerala
Sales Coordinator
Hawk hospitality —Kochi, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Cell phone reimbursement
- Flexible schedule
Quick apply
1h
Front End Developer
Eltro Cyberchrome Private Limited —Kochi, Kerala
- ₹20,000 a month
- Full-time
- Remote
- Computer Science
- Analysis skills
- Bachelor's degree
- Work from home
Quick apply
11h

Discover related jobs

Based on your search for service coordinator jobs.

Telesales Executive -Work From Home
Briphoenix India Pvt Ltd —Kochi, Kerala
Experience in telecalling or sales preferred (freshers can apply). Maintain daily call and sales reports. This position starts as a 100% commission-based role…
Up to ₹15,000 a month
Quick apply
Academic Advisor - work from home
EDUBEX —Kochi, Kerala
The ideal candidate should have excellent communication skills, a passion for education, and the ability to build strong relationships with learners.
₹8,000 - ₹12,000 a month
Quick apply
11d

I want to receive the latest job alerts for service coordinator in tripunittura kerala

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service coordinator jobs near tripunittura kerala

Painter jobs in Kochi, Kerala

Front End Developer jobs in Kochi, Kerala

Real Estate Manager jobs in Kochi, Kerala

Sales Coordinator jobs in Kochi, Kerala

Android Developer jobs in Kochi, Kerala

Spray Painter,spray Painter jobs in Gujarat

Painter jobs in Hyderabad, Telangana

Painter Job jobs in Doha, Gurugram, Haryana

Hotel Front Office jobs in Kochi, Kerala

Hospital Front Office jobs in Bengaluru, Karnataka

Front End Developer jobs in Ambattur, Chennai, Tamil Nadu

Front End Developer jobs in Nagpur, Maharashtra

Front End Developer jobs in Jalandhar, Punjab

Front End Developer jobs in Shimla, Himachal Pradesh

Front Office Executive jobs in Ahmedabad, Gujarat

Front End Developer jobs in Goa

Farm Manager jobs in Maharashtra

Real Estate Manager jobs in Delhi, Delhi

Real Estate Manager jobs in Hyderabad, Telangana

Real Estate Manager jobs in Bengaluru, Karnataka

Real Time Coordinator

NOV Inc. -
Kochi, Kerala

Apply Now

Job details

Full-time
12 hours ago

Qualifications

Mechanical engineering
ITIL Certification
Incident management
Oil & gas
Mechanical Engineering
Bachelor's degree
Cybersecurity
Communication skills
Analytics

Full job description

The Real Time Coordinator (RTC) will be responsible for coordinating and overseeing real-time operational support activities related to drilling and industrial data monitoring environments. The role includes managing communication between operations teams, customers, rig personnel, and technical support teams to ensure uninterrupted real-time data services and timely incident resolution.

The Real Time Coordinator will play a critical role in ensuring operational continuity, service quality, escalation management, and effective coordination across 24/7 support operations.

Responsibilities

Coordinate real-time operational support activities for assigned drilling rigs and customer environments.
Monitor overall health and status of real-time data acquisition and visualization systems.
Ensure continuous operational coverage and timely response to incidents or service interruptions.
Coordinate shift activities and ensure smooth handover between support teams.
Act as the primary coordination point during operational incidents and data outages.
Manage and track incident tickets through resolution.
Escalate critical operational issues to appropriate technical or management teams.
Ensure timely communication and status updates to stakeholders and customers.
Interface with customer representatives, rig personnel, drilling teams, and technical support groups.
Conduct operational follow-ups and provide regular service status updates.
Support customer meetings, operational reviews, and reporting activities.
Coordinate with Real Time Data Administrators and technical teams to ensure data quality and system availability.
Monitor data flow interruptions and ensure timely corrective actions.
Support coordination of system maintenance, upgrades, and planned downtime activities.
Prepare operational reports, shift summaries, incident reports, and KPI tracking documents.
Maintain operational logs, escalation records, and service documentation.
Support SLA monitoring and compliance reporting.
Ensure compliance with company HSE, cybersecurity, and operational procedures.
Participate in process improvement initiatives and operational optimization activities.
Promote operational best practices across support teams.

Requirements:

Bachelor’s degree in Petroleum Engineering, Mechanical Engineering, Computer Science, Electronics & Instrumentation, Information Technology or related technical discipline.
4–8 years of experience in related field
Knowledge of real-time drilling data systems and operational workflows
WITS / WITSML protocols
OPC UA and Modbus communication protocols
Real-time data aggregation and visualization platforms
Rig instrumentation and operational monitoring systems
Understanding of drilling operations and drilling parameters
Knowledge of incident management and ticketing systems
Basic networking and troubleshooting knowledge
Familiarity with SLA management and operational reporting
Experience working in real-time operations centers (RTOC) or drilling support environments is preferred.
Strong coordination and communication skills
Excellent problem-solving and decision-making abilities
Ability to manage high-pressure operational situations
Strong stakeholder management capabilities
Ability to work in a 24/7 rotational shift environment
Strong organizational and multitasking skills
Attention to detail and operational discipline
Experience supporting major drilling operations or upstream oil & gas projects
Exposure to cybersecurity practices in operational technology environments
Knowledge of cloud-based operational platforms and analytics systems
Experience in customer-facing support or service delivery roles
ITIL or incident management certification is an added advantage
24/7 rotational shift support

Key Performance Indicators (KPIs)

Operational uptime and service availability
Incident response and escalation efficiency
SLA compliance
Customer satisfaction
Operational reporting accuracy
Shift handover effectiveness
Mean Time to Resolution (MTTR) reduction

Apply Now

Refine Your Search

service coordinator jobs in tripunittura kerala

Real Time Coordinator

Sales Coordinator (Kochi/Bangalore)

Mechanic

Painter

Senior Flutter Developer(Android & iOS)

Denter

Sales Coordinator

Front End Developer

Discover related jobs

I want to receive the latest job alerts for service coordinator in tripunittura kerala

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected