Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.
Principal Technical Consultant - Chennai
We are seeking a Principal Technical Consultant to join our Performance Engineering Center our Chennai office. In this role, you will engage with customers post-sales to design, scale, and ensure the performance and reliability of software solutions built on the Appian platform. You will possess deep expertise in Performance Engineering and Performance Reliability. If you are not already, you will become a recognized expert in how Appian behaves under load, at scale, and under failure conditions. That means going beyond tooling: you will learn Appian's architecture, process engine, data fabric, and performance characteristics from the ground up, and you will build hands-on capability as an Appian Developer. The strongest contributors on this team move fluidly between their performance engineering craft and the platform they are engineering for: we hire versatile engineers, not inflexible specialists.
This role is based in our Chennai office. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office five days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork.
What you'll bring
Success in this role requires more than technical depth, it requires engineering judgment. You have 10+ years of overall IT experience, including 7+ years of hands-on Performance Engineering and Reliability Engineering experience and/or Appian technical experience. You hold a B.Tech. or B.E. in Computer Science, Information Systems, or a related field. Appian Lead Developer Certification is preferred. You communicate clearly, ask "why" before prescribing solutions, and are comfortable working in teams. You understand object-oriented programming, relational database design, and SQL at a level that lets you read execution plans and diagnose slow queries, not just write them. You have built integrations using web services, and you are comfortable operating in cloud environments. Most importantly, you approach performance and reliability as engineering disciplines: you can tell signal from noise in test results, reason about system behavior under load, and translate findings into clear, actionable guidance for customers and teammates alike.
Technologies: demonstrated expertise in more than two categories required
Load Testing & Test Execution
Locust (Python-based; Appian's primary tool) · Apache JMeter · k6 · Gatling
Monitoring & Observability
Grafana · Prometheus · InfluxDB or TimescaleDB · Elastic Stack / ELK · Datadog, Dynatrace, or New Relic
JVM & Application Performance Analysis
Java thread dump analysis (jstack, VisualVM, IBM Thread Analyzer) · Heap dump analysis (Eclipse MAT, VisualVM) · JVM profiling (async-profiler, YourKit, JProfiler) · Flame graph interpretation · GC log analysis (GCViewer, GCEasy)
Infrastructure & Cloud
AWS (EC2, CloudWatch, RDS, ELB, Auto Scaling) · Docker · Kubernetes · Linux performance tooling (top, vmstat, iostat, netstat, sar, perf, strace)
Database Performance
SQL query analysis and execution plan reading (EXPLAIN / EXPLAIN ANALYZE) · Connection pool behavior and tuning · Index analysis and slow query diagnosis · PostgreSQL or Oracle
Programming & Scripting
Python (Locust scripting, analysis automation, data pipelines) · SQL · Bash / Shell
Data Analysis
Python data stack (pandas, numpy, matplotlib, scipy) · Statistical analysis (percentiles, standard deviation, confidence intervals, regression) · Jupyter Notebooks
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected]. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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