About Client:

A leading BPO Organization

Job Responsibilities:

Team lead (TL) will be responsible for leading a team working on one or more critical programs or tasks for a product category.
The tasks include (but not limited to) audit vendor submissions to meet clients catalog standards, interacting or coordinating with suppliers/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and performed.
The team is expected to perform these tasks by using fair judgement in understanding instructions provided by the process lead/manager.
The role will have daily deliverables across productivity, quality and utilization as basic metrics.
This role will work with various partners within the organization to enhance the business.

Experience: 5+Yrs

Work Mode: WFO (9-6pm)

Work Location: Chennai.

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