Borivali, Mumbai, Maharashtra Customer service representative Jobs – 133 Open Jobs Today

Customer Service Representative- Manufacturing
Therm-x India Engineering and Manufacturing Pvt. Ltd. —Andheri, Mumbai, Maharashtra
- ₹22,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
- Paid time off
- Paid sick time
Quick apply
Customer Service Associate-Voice
Accenture —Mumbai, Maharashtra
- Full-time
- Spanish
- Customer service
6d
Customer Support Associate
krishna's consultx solutions —Chandivali, Mumbai, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Master's degree
- Health insurance
Quick apply
5d
Customer Support(Pharmacist / Clinical Coordinator Background Preferred)
Planet Science —Thane East, Thane, Maharashtra
- ₹18,000 - ₹50,000 a month
- Full-time
- B.Sc
- Bachelor's degree
- In-person
Quick apply
Customer Happiness Officer (Customer Service & After-Sales Specialist)
Headphone Zone —Mumbai, Maharashtra
- Full-time
- Customer service
- In-person
- Communication skills
Customer Support Specialist
Glory Power Solutions Pvt Ltd —Thane, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Commuter assistance
- Health insurance
Quick apply
Customer Service
Home First India —Mumbai, Maharashtra
- Master's degree
- Bachelor's degree
Customer Service
Accenture —Mumbai, Maharashtra
- Full-time
Associate – Customer Engagement
Mahindra Integrated Business Solutions —Goregaon, Mumbai, Maharashtra
- Bachelor's degree
- Communication skills
Client Service Associate
SySpree Solutions —Mumbai, Maharashtra
- English
- Bachelor's degree
- Internship
Assistant Director of Membership and Cultural Programming
Morgans Originals —Mumbai, Maharashtra
- Full-time
- Hospitality
- Marketing
- Bachelor's degree
Quick apply
Customer Care Representative
Believe —Mumbai, Maharashtra
- Full-time
- Google Suite
- Customer service
- Windows
Quick apply
1d
Preferred Customer Associate
UPS —Mumbai, Maharashtra
- Full-time
- Customer service
- Communication skills
2d
Customer Service
TNS (Transnational Shipping India Private Limited) —Mumbai, Maharashtra
customer service
Kreya —Andheri, Mumbai, Maharashtra
- ₹19,900 - ₹21,500 a month
- Full-time
- Customer service
- Bachelor's degree
Quick apply
Client Services Associate
Interpolitan Money —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
Quick apply
Customer Support Associate
Indexia Finserve —Mumbai, Maharashtra
- Bachelor's degree
- Communication skills

More jobs to discover

Find similar jobs that you might be interested in.

Customer Service Associate-Voice
Accenture —Mumbai, Maharashtra
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your…
6d

I want to receive the latest job alerts for customer service representative in borivali, mumbai, maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near borivali, mumbai, maharashtra

Customer Service Representative jobs in Mumbai, Maharashtra

Client Services Associate jobs in Mumbai, Maharashtra

Customer Service Representative jobs in Andheri, Mumbai, Maharashtra

Customer Service Representative jobs in Delhi, Delhi

Customer Support Day Shift jobs in Pune, Maharashtra

Customer Support jobs in Patna, Bihar

Customer Service Representative jobs in Igi Airport, Delhi, Delhi

Customer Service Representative jobs in Punjab

Medical Representative jobs in Chennai, Tamil Nadu

American Express Customer Support jobs in Gurugram, Haryana

Customer Service Representative jobs in Electronics City, Bengaluru, Karnataka

Customer Relationship Manager jobs in Coimbatore, Tamil Nadu

Customer Support Representative jobs in Nagpur, Maharashtra

Customer Support Representative jobs in Panipat, Haryana

Application Support Engineer jobs in Remote

Representative jobs in Guwahati, Assam

Customer Support Representative jobs in Ambattur, Chennai, Tamil Nadu

Customer Care Executive jobs in Mohali, Punjab

Customer Support Representative jobs in Ahmedabad, Gujarat

Customer Service Representative jobs in Uttar Pradesh

Customer Service Representative- Manufacturing

Therm-x India Engineering and Manufacturing Pvt. Ltd.
Andheri, Mumbai, Maharashtra

Quick apply

Job details

Permanent | Fresher | Full-time
₹22,000 - ₹40,000 a month

Benefits

Provident Fund
Paid time off
Paid sick time

Qualifications

Business Management
Microsoft Excel
Customer service
English
ISO 9001
MRP
Assembly
Bachelor's degree
Customer support
Manufacturing
Communication skills
Office experience

Full job description

Role Summary

The Customer Service Representative acts as the primary interface between Therm‑x and its customers, supporting the full order lifecycle from quotation through shipment. This role ensures seamless coordination between customers, engineering, production, and supply chain teams to deliver high-quality thermal solutions with accuracy, speed, and reliability.

Key Responsibilities

Serve as the primary point of contact for customer inquiries related to products, orders, and delivery timelines.
Provide detailed product information and coordinate technical support with Engineering and Quality teams.
Prepare and manage quotations for heaters, temperature sensors, and related components in alignment with customer specifications.
Accurately enter and manage customer orders within ERP/MRP systems.
Track orders through manufacturing, ensuring alignment with production schedules and customer commitments.
Proactively communicate order status, lead times, and any potential delays to customers and internal stakeholders.
Coordinate order changes, expedites, and priority requests with Production, Planning, and Procurement teams.
Work closely with Engineering and Quality to ensure customer specifications and compliance requirements are met.
Partner with Sales to support customer relationships and ensure expectations are clearly defined and fulfilled.
Investigate and resolve customer issues including order discrepancies, quality concerns, and delivery challenges.
Coordinate with Finance/Accounting for customer setup, credit limits, and resolution of billing discrepancies.
Monitor customer demand patterns and inventory levels, supporting VMI (Vendor Managed Inventory) or stocking programs where applicable.
Maintain accurate customer master data, including specifications, contact details, and order history.

Customer Satisfaction & Continuous Improvement

Support the administration and tracking of customer satisfaction surveys, ensuring timely distribution and response collection.
Analyze customer feedback and escalate trends or concerns to Quality, Operations, and Leadership teams.
Drive follow-up actions and corrective measures based on survey results to improve overall customer experience.

ISO Compliance & Documentation

Actively support compliance with ISO 9001 and other applicable quality management system (QMS) standards.
Ensure customer-related processes and records are maintained in accordance with documented procedures.
Assist in maintaining accurate documentation, including order records, customer specifications, and change history.

Required Qualifications & Skills

Bachelors Degree in management required; minimum 5 years of experience in a manufacturing or industrial environment (Contract Manufacturing will be plus).
Strong customer service orientation with professional communication skills.
Ability to manage complex, multi-step order processes with high accuracy.
Proficiency in Microsoft Excel and ERP/MRP systems.
Strong problem-solving skills with sound judgment and attention to detail.
Effective written and verbal communication skills. Fluency in English is required.
Ability to handle multiple priorities in a fast-paced, deadline-driven environment.
High degree of professionalism and confidentiality in handling sensitive information.

Why you’ll love it here
Therm-x of California stands out as a premier destination for professionals passionate about precision engineering, advanced manufacturing, and impactful innovation. With its headquarters in Hayward, CA, Therm-x has built a reputation since 1983 as a leader in thermal solutions—serving high-tech industries through vertically integrated capabilities that span thermal design and testing, CNC machining, metal joining, sheet metal fabrication, and electro-mechanical assembly. Your work will be Impactful, hands‑on engineering across the full lifecycle; opportunities to lead and mentor; collaborative culture focused on quality and delivery.

Pay: ₹22,000.00 - ₹40,000.00 per month

Benefits:

Paid sick time
Paid time off
Provident Fund

Ability to commute/relocate:

Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Preferred)

Experience:

Customer Service: 4 years (Required)

Language:

English (Required)

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in borivali, mumbai, maharashtra

Customer Service Representative- Manufacturing

Customer Service Associate-Voice

Customer Support Associate

Customer Support(Pharmacist / Clinical Coordinator Background Preferred)

Customer Happiness Officer (Customer Service & After-Sales Specialist)

Customer Support Specialist

Customer Service

Customer Service

Associate – Customer Engagement

Client Service Associate

Assistant Director of Membership and Cultural Programming

Customer Care Representative

Preferred Customer Associate

Customer Service

customer service

Client Services Associate

Customer Support Associate

More jobs to discover

I want to receive the latest job alerts for customer service representative in borivali, mumbai, maharashtra

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected