Telangana Mechanical engineer india Jobs – 109 Open Jobs Today

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Senior Software Engineer

Octave Intelligence
Hyderabad, Telangana

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Job details

8 days ago

Qualifications

Microsoft Windows Server
Microsoft Excel
Oracle
Software troubleshooting
WebSphere
Enterprise Software
SAP
Tomcat
Primavera
UNIX
Microsoft SQL Server
Cost control
Windows
Technical support
Java
Databases
Quality assurance
Bachelor's degree
PPM tools
APIs
Primavera P6
Linux
Microsoft Project

Full job description

Job Location (Short): Hyderabad, India

Workplace Type: Hybrid

Req Id: 3160

Responsibilities

Job Role:

The Technical Support Engineer provides problem solving analysis and technical support for the EcoSys software application and/or related data issues in a multi-tiered enterprise software environment. Supports specific internal/external customers on all aspects of user reported technical/data problems or questions involving Hexagon PPM and EcoSys-related software. Deals directly with internal and external customers to ascertain problems and assist in resolving them while striving to build and maintain strong customer relations and partnerships. Troubleshoots problems and contacts other teams (e.g. Development, Application Performance Architecture, Quality Assurance) as necessary for consultations. Demonstrates proficiency using appropriate tools and platforms. The Analyst must be self-motivated and able to work in an exciting fast paced environment.

Primary Duties and Responsibilities

Independently troubleshoot, test and coordinate resolving reported software and/or data issues while consistently providing status to internal and external customers on a timely basis with limited supervision
Is primary lead for performance-based issues and utilizes formal checklists for review and analysis. Work closely with Application Performance Architecture team to design concise and accurate solutions
Consistently log, update and maintain assigned issue statuses in web-based incident tracking tool
Verifies and documents system defects
Create, maintain and store internal documentation related to support process and procedures
Continuously expand knowledge on products and solutions offered by Hexagon ALI and stay current on new developments within the related industry
Be a liaison for internal and external customers to other internal departments, e.g. Development, Application Performance Architecture, Quality Assurance etc.
Provide training/presentations on applications both internally and externally Identify trends and recommend operational solutions to provide better customer support
Contribute to and/or lead individual and team projects as proposed by department leadership Other duties as required

Education / Qualifications

Bachelor’s Degree in Mechanical / Civil Engg Minimum two -Three years’ experience in customer facing service/support role utilizing technical skills Required Skills

Proficient software technical support troubleshooting skills
Excellent oral and communications skills
Skilled with MS Windows based environment and Microsoft Excel
Ability to work under pressure and resolve critical customer issues
Handson experience on Hexagon EcoSys,
Proficient with Project cost controls Modules, configuration,
Experienced with Ticketing / ITSM tools, Report buildingDesired Skills
Experience with Oracle or SQL Server databases
Experience with Java application servers (WebSphere, and/or Tomcat)
Hands on systems-level experience with Windows Server and Unix/Linux
Additional Notes Nice to have:- Primavera P6 , MS Project , SAP awareness, EPC or O&G domain knowledge, API / data mapping basics

About Octave

Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.

Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.

Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.

Why work for Octave?

All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.

Everyone is welcome

At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.

Recruitment Fraud Alert

Octave posts all official job opportunities on either https://careers.octave.com/ or https://www.octave.com/about/careers and communicates only from email addresses ending in @octave.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at [email protected]

Apply Now

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mechanical engineer india jobs in telangana

Senior Software Engineer

Data Centre Linux & HW Engineer, Data Center Operations

Electrical Engineer II

Electrical Engineer

Skilled B - Service

Lab Engineer

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About Octave

Why work for Octave?

Everyone is welcome

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