Jaipur, Rajasthan E commerce manager Jobs – 109 Open Jobs Today

Customer Relationship Manager (CRM)
Scope India —Jaipur, Rajasthan
- ₹20,000 - ₹25,000 a month
- Full-time
- Software troubleshooting
- Salesforce
- 12th Pass
- Cell phone reimbursement
- Flexible schedule
Quick apply
10h
Performance Marketer
Verve Logic —Jhalana Doongri, Jaipur, Rajasthan
- Email
- Marketing
- Master's degree
- In-person
Quick apply
management trainee order to cash
Genpact India Pvt. Ltd. —Jaipur, Rajasthan
- Full-time
- English
- Finance
- Master's degree
Quick apply

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Customer Relationship Manager (CRM)
Scope India —Jaipur, Rajasthan
*Experience:* Proven experience in a customer-facing role, such as a customer service representative or client service specialist.
₹20,000 - ₹25,000 a month
Quick apply
10h
Sr Salesforce Architect – Service Cloud
PAR —Jaipur, Rajasthan
10+ years working with Salesforce Service Cloud in an Admin capacity – 4 of those years as an Architect. Work with the product owner to understand requirements…

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Customer Relationship Manager (CRM)

Scope India
Jaipur, Rajasthan

Quick apply

Job details

Permanent | Full-time
₹20,000 - ₹25,000 a month
10 hours ago

Benefits

Provident Fund
Cell phone reimbursement
Flexible schedule

Qualifications

Software troubleshooting
Salesforce
12th Pass
Bachelor's degree
Communication skills
Help desk

Full job description

A Customer Service Specialist acts as the primary liaison between a company and its clients. They are responsible for responding to inquiries, troubleshooting product or service issues, processing transactions, and ensuring overall customer satisfaction. This role demands strong communication, empathy, and problem-solving abilities across multiple support channels. [1, 2, 3]Key Responsibilities

Multichannel Support: Respond promptly to customer inquiries via phone, email, live chat, and social media. [1, 2]
Issue Resolution: Take ownership of customer complaints, investigate root causes, and provide effective solutions. [1, 2]
Account Management: Assist with processing orders, returns, refunds, account updates, and billing inquiries. [1]
Database Documentation: Record all interactions, requests, and resolutions accurately in Customer Relationship Management (CRM) systems. [1, 2]
Feedback & Reporting: Gather customer feedback and communicate recurring issues or feature requests to the Sales, Marketing, or Product teams. [1, 2]
Product Expertise: Maintain a thorough understanding of company products and services to guide customers and make appropriate upsell or cross-sell recommendations. [1, 2, 3]

Essential Requirements

Experience: Proven experience in a customer-facing role, such as a customer service representative or client service specialist.
Software Proficiency: Familiarity with help desk software (e.g., Zendesk, Freshdesk) and CRM platforms (e.g., Salesforce, HubSpot).
Soft Skills: Exceptional active listening, conflict resolution, and written/verbal communication skills.
Composure: Ability to remain empathetic, patient, and solution-oriented while working under pressure.
Education: A high school diploma or GED is generally required; a bachelor's degree in business, communications, or a related field is often preferred.

For more specific, industry-tailored templates, you can review the Indeed Customer Service Representative Job Description or explore the Betterteam Customer Service Specialist Job Description. [1]If you are looking to create a job posting, tell me:

What industry is your company in (e.g., e-commerce, SaaS, banking)?
Is this a , on-site position?
Are there any specific software or technical skills required?

I can help tailor this job description to fit your exact hiring needs.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Provident Fund

Work Location: In person

Quick apply

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e commerce manager jobs in jaipur, rajasthan

Customer Relationship Manager (CRM)

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